Site Access & Content
Site Traffic
Site Hosting & Reliability Questions
Domain/Email Questions
Listing Questions
Questions about Myers
Free Trial Questions
Site Purchasing Questions
Site Access & Content
How do I access my website to make changes, update listings, etc?
We provide you with a log-in to AgentCenter.com. Once you log-in to AgentCenter, you will have access to edit your site, update listings, check email and much more.
Back to the top
Can I edit my web site?
We offer an easy to use online page editor that enables you to edit your site. You may change the text on most pages. In addition, you may change the graphics and the links. We also provide you with a custom page builder that allows you to create custom pages.
Back to the top
How many pages do I get with my site?
Your website consists of a large number of pages. In addition, you can create as many pages as you would like. This means that your site can have hundreds of pages.
Back to the top
Can I customize my web site?
Yes, you can customize your web site. We will add your logo and picture at no charge. We provide you with an image library of buttons, headers and graphic images. To change the style of your website all you have to do is select the new options and rebuild your web site. It's easy and takes just a few minutes. You may also have us create custom graphics for your site at our standard hourly rates.
Back to the top
Can I add a flash intro to my web site?
You can add a flash intro to your web site at no additional charge.
Back to the top
Can I add a text link to my home page?
Yes, you can easily add a text link on your home page using the page editor.
Back to the top
Can I change the text on my buttons?
Yes, you can change the text on your buttons at any time.
Back to the top
Can I change the order of my buttons?
You can easily change the order of your buttons.
Back to the top
Can I remove a button?
Yes, you can easily remove it through AgentCenter.
Back to the top
Can I add a button?
Yes, you can add a button through AgentCenter.
Back to the top
Can I change the fonts on my web site?
Yes, you can change the fonts through the page editor on AgentCenter.
Back to the top
Site Traffic
Will my web site be found by search engines?
In AgentCenter you can edit your meta tags and keywords. This allows your site to be found easily in the search engines where your site is listed. However, in the past few years, search engines have changed their listing policies. The majority of search engines no longer offer free listings.
Back to the top
How will people know to go to my web site?
Once your site is up and running, you will need to advertise your site. We offer a free, online marketing class that will help you market your web site at little or no cost. We also highly recommend putting your web address on your business cards, flyers and all other advertising.
Back to the top
How much traffic will I get at my site?
The amount of traffic you get is a function of how well you market your web site and so it's completely under your control. We highly recommend taking our free online marketing class to learn how to market your site.
Back to the top
Do you hook us up to search engines? How many?
We list you in the top 10 free search engines. Please be advised that the majority of search engines like Yahoo! and AOL are no longer free. If you wish to be listed in Yahoo! you will need to pay Yahoo!.
Back to the top
Can I be at the top of the search engines?
Yes, most search engines will place you at the top of a search if you are the highest bidder for that keyword. All you have to do is to sign up with services like Overture.com and Google.com and decide what key words you wish to target and how much you would like to bid.
Back to the top
If I can't get any traffic to my site, is it worth it to have a website?
Yes, there are numerous reasons to have a web site. Your customers expect you to have a website. Some of your competitors already have a web site. If you do not have a website you might lose credibility in the minds of your customers. A website can save you time because your prospects can go to your website to view listings. You can reduce phone calls from your clients by posting transaction status on your website.
Back to the top
Site Hosting & Reliability Questions
Can I buy your web site and host it with my current ISP?
Your Myers' site includes Myers' proprietary products. These products can only run on Myers' servers. In addition, we are constantly improving our products. As a result you cannot host your Myers' site with another provider.
Back to the top
How reliable are your web sites?
Our web sites are very reliable. We guarantee 99% uptime. We continuously monitor our web sites and automatically alert our staff should any site go down for any reason.
Back to the top
What happens if the web site does not work?
If your website is down or does not work, we will issue you a pro-rated refund for the duration of the time it did not function.
Back to the top
Domain/Email Questions
Do I get my own domain name? Do I get a custom email address?
Yes, you can register a new domain name or transfer an existing one. If you register a new domain name, there is a domain registration fee. You also get a custom email address e.g. yourname@yourdomain.com.
Back to the top
Why do I have to pay extra for a domain name?
You do not have to pay extra for a domain name if you already have it registered. However, if we are registering a domain for you, there is a domain registration fee that is independent of the web site hosting fee. Domain registration is required to ensure legal ownership and usage of the domain name.
Back to the top
Who owns my domain name?
You own your domain name as long as you continue to pay your domain registration fees. Should you not pay your domain registration fees, your domain will lapse and someone else may register the domain name.
Back to the top
How do I register a domain name?
Simply ask your Myers' representative to register a domain for you.
Back to the top
Is there any benefit to using more than one domain name? What costs are involved?
There may be benefits to using multiple domain names. Some companies use multiple domains to market their services to different groups of people or in different geographical areas. Additional charges apply to add additional domains.
Back to the top
I already own a domain name. Can I use it?
Yes, you may transfer your domain to Myers at no charge. You will continue to pay domain registration fees to your domain registrar.
Back to the top
How many e-mails do I get with the web site?
You get five email boxes.
Back to the top
Can I pop my email into my favorite software like Outlook or Eudora?
Yes, this is included.
Back to the top
Can I access email through a web interface?
Yes, we provide this at no additional charge.
Back to the top
Can I forward my email to my aol/hotmail/msn email address?
Yes, you can forward your email to any address you want.
Back to the top
Listing Questions
How many listings can I add to my web site?
You can add as many listings as you want.
Back to the top
How many pictures can I have on a listing?
You can have as many pictures as you would like on a listing.
Back to the top
Can I add virtual tours?
Yes, you can add links to virtual tours easily to your listings.
Back to the top
Can I email a listing flyer to other agents or clients?
Yes, you can email a listing flyer from AgentCenter.
Back to the top
Questions about Myers
Why should I choose Myers?
Myers is one of the largest and most experienced web site providers in the real estate industry. Myers has been building web sites since 1995. We are here for the long haul, and are constantly improving our products. Your Myers web site is the result of millions of dollars of research and innovation. Our proprietary technology enables us to build your web site in minutes. You may also edit your web site 24/7.
Upon purchasing a web site, you are assigned a personal account manager who ensures the smooth launch of your web site. Myers also provides you with online training that helps you maximize the use of your web site.
To prevent downtime, Myers uses an inside and outside monitoring service that informs us should our web sites go down for any reason. If you have an emergency and call us after regular working hours, your call is forwarded to our emergency support staff.
When you buy a Myers web site, you are purchasing a product that has withstood the test of time. You take advantage of our learning curve in developing thousands of web sites. Purchase a Myers web site today and we will empower you to tap into the power of the Internet, helping you save time and make money!
Back to the top
How long has Myers been in business?
Myers has been in business since March 1995. We are one of the country's leading providers of web sites for real estate and mortgage professionals. Myers is a well-run, well-managed profitable company with over 7,000 clients.
Back to the top
Is the company's management familiar with the needs of real estate professionals?
The company's founder and CEO, Warren Myer, has been a licensed California Real Estate Broker since 1992. He was the first mortgage broker to use the Internet in April 1994.
Back to the top
How reliable is your service?
Over the past 7 years, our servers have performed with over 99% uptime. Myers maintains automated monitoring systems for constant surveillance of its network and computer systems to maximize the uptime and performance of our clients' web sites.
Back to the top
Do you offer customer support?
Yes, we have a dedicated toll free hotline for questions and technical support issues with your web site. Support representatives are on site to answer and return phone calls and email questions from 8AM to 5PM MST, Monday through Friday.
Back to the top
Free Trial Questions
Are there any obligations if I do a 15-day free trial?
There are absolutely no obligations if you do a 15-day free trial.
Back to the top
What happens after I complete the registration form for the 15-day trial?
After you complete the registration we will build your website and provide you with an AgentCenter account. We will also email you instructions on how to access AgentCenter and customize your website.
Back to the top
What happens after the 15-day free trial is over?
We disable your web site after the free trial period is over. You may activate the site by purchasing it.
Back to the top
Can I purchase the site at any time during my15-day free trial?
Yes.
Back to the top
What do I need to do if I wish to purchase the site after my15-day free trial?
You may purchase the website online through AgentCenter or you may call us to help you with the purchase.
Back to the top
Site Purchasing Questions
Do I have to sign a long-term contract?
You may signup on a monthly or annual hosting plan. On the monthly hosting plan you can cancel at any time with a 30-day notice. On the annual plan you are required to sign a one-year contract.
Back to the top
How do I pay for my web site?
You can pay online using a credit card or you may mail a check. We accept Visa, Mastercard, American Express and Discover. If you sign up for the monthly hosting plan you must use a credit card.
Back to the top
Do you offer any discounts if I buy more than one website?
We offer a $50 discount on the setup fee of additional websites.
Back to the top
Do you pay referral fees if I refer a client?
We pay a $50 referral fee for every client that you refer.
Back to the top
|
