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Using the Free Phone System
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Denny

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Joined: 19 Oct 2004

Posts: 771

Location: Santa Cruz


DebtCC points

PostPosted: Sun Mar 26, 2006 5:28 am    Post subject: Using the Free Phone System

The Free phone system can be used to:
1. Talk to a counselor
2. Record phone calls.
3. Do Podcast.
4. Talk to any of the 9 people who run debtcc.

How to talk to a counselor ?
Call 800-923-7146 and choose option 1

How to record phone calls ?
Call 800-923-7146 and choose option 2.
The system will then ask you for your 6 digit numeric user id. Enter that.
Then the system will ask you for a 10 digit US phone number to call. Enter that.

Once calls are recorded how do I listen to them ?
They will be available in your member area once you log in. On the left panel. The menu option is called "Phone calls"

How do i get my user id ?
Once you login, there is a option in your member area left panel called "What is my user id"?. Click on it to get your user id.

How the free calls can be useful to me ?
When you use the free calls to record a message, you can use the recordings as evidence. You may use the service to talk about and record problems you have faced with debt and collection agents for example, and then by going to "Phone calls" you can get a list of your recordings.

How to do podcast ?
Call 800-923-7146 and choose option 3

How to talk to any of the 9 people who run debtcc ?
if you know the extension number of the person you are trying to reach dial that instead of choosing the above three options.

_________________
Get free counseling today before you make a major(risky) decision.
 
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