Server Co-location and Dedicated Hosting

northStudio.com offers co-location to all its customers. This service allows you a direct connection between your server and the Internet in a secure co-location room in our state-of-the-art Network Operation Center in the Westin Building in Washington State.

Co-location provides an economical way to access the internet. A major advantage of the service is that it allows you to eliminate telephone company charges usually compiled from high-speed Internet access.

Since your server is in direct connection with our equipment the purchase of a CSU/DSU is not required, just a router. For users that deem unnecessary to have a shared point a router must be purchased; otherwise, an Ethernet card in their PC is all that is needed.

This is a device designed for the user who can function without a whole network of computers online but require high speed access to the Internet for specified specialized functions. If you would rather have the equipment and Internet connection housed at your location, you should check out our Leased Line pricing.

Virtual Web Hosting | Server Management | FTP Server

The Network Operation Center (NOC):

• 2000 sq ft. tiled co-location space
• Access to major Internet Backbone in the Northwest
• Free SIX peering, Seattle Internet Exchange
• 72 strands of single modes fiber connected to the 19th floor Meet-me-room
• 72 strands of multi modes fiber connected to the 19th floor Meet-me-room
• Digital T-1 Trunks
• Access to 19th and 33rd floor Meet-me-rooms
• Access to all major Washington Telephone and Long Distance Carriers
• Security: Westin Building HID, Compass IEI NOC Security and 24 hours live video surveillance

Co-location Manage Services:

From individual racks to custom-sized cages to prime antenna roof space, our co-location product offers flexibility in space configurations. All sites are environmentally controlled by security, temperature and humidity.

When choosing to co-locate with northStudio.com the following space options are available:

• Caged space, built to suit your needs
• Racks and cabinets
• Full and half cabinets available bundled with power and connectivity
• Fully demised space (drywall partitioned)
• Roof space for equipment mounting

By Co-locating in the NOC, our customers receive:

• Raised-floors
• Choice of multiple local and long haul network providers
• DC or AC power sources
• Technical support solutions (Contracted plans available)
• Value-added services

Single Point of Contact

Our on-site technicians provide 24 x 7 x 365 coverage, providing you with peace of mind by minimizing emergency scheduling and crisis projects. Our technicians are available through a single point of contact, our 24 hour manned and Tech number 206-777-9988 and 206-854-3444, which dispatches personnel offering guaranteed response times, varying by contracted service level choice.

Support Service Plans provide, but are not limited to, the following services:

• 24 x7 x 365
• Remove, replace and re-seat components
• Co-ordination of circuit provisioning
• Circuit turn-up
• Circuit testing
• Routine diagnostics to systems, either at scheduled times or as required
• Installation and upgrades, pre-scheduled
• Securing cabling and connections
• Relaying status of equipment LED's and display information
• Basic observation and reporting on local environment
• Signal testing a circuit with diagnostic equipment for trouble shooting
• Installing or removing a loop on a carrier circuit to assist in remote testing
• Tape backup changing
• Terminating new BNC
• Managed installation of equipment
• This optional service enhancement provides a more comprehensive solution to remote management and maintenance/troubleshooting
• Assembling, installing, or maintaining cabling, including cable organization, ties and labeling
• Modifying basic cable layout, such as Ethernet or FDDI connections
• Typing commands on a keyboard console
• Executing application scripts
• Simple file transfers between directories
• Moving equipment with a cage or cabinet
• Installation of previously supplied, customer owned equipment, and replacement, installation, or removal of customer owned equipment components
• Install or re-install of legal software supplied by the customer
• Inventorying of customer owned equipment, digital photos of equipment ...and more
• Licensed on in house Electrician rated at 480v , 220v and 110v certified.

Network Assessment and Design: Using the latest proprietary tools, we evaluate your system's overall performance and roots out congestion points and potential for operational failures within your network. Our professionals can build a customized network from the ground up or improve your existing systems.

Monitoring and Management Services: Solutions range from test consultation to scalability planning and testing. We use multiple online monitoring software and services 24 x 7. All notifications are sent tech’s via email and text messaging on cell phones.

Managed Web Hosting: Our managed web hosting service is for customers who want a redundant and scalable standard platform that are completely managed by ourselves. Our Managed Web Hosting solution will include a pre-packaged, bundled configuration of infrastructure components and services.

Technical Services Included: Includes that which requires tools or special equipment, or which requires direct contact with your equipment, configuration, or software/hardware interfacing. Premium remote hands service is subject to the most rigorous security controls and protocols. Premium remote hands service includes all of the features of Basic remote hands, plus:

Software Support Proficient in following platform:

Microsoft: All Microsoft operating systems including:
MSQL, IIS, Win2k, Win2k Pro server, Win NT, WIN 98x, Exchange Mail server

UNIX Software Support Proficient in following:
LINUX RedHat
FreeBSD
SUN OS

Database Software support:
Microsoft MSQL
UNIX based: Mysql

Programming languages proficient in following platforms:
Microsoft C++
Programming C

Security and VPN Software and Hardware support: Proficient in following platform
MSFT VPN
Cisco VPN
Watchguard security
Netscreen

Internet Connectivity For Rack Space

Optional Connection
Leased Line Option:

• Full time 100mbps Genuity/Level3, 100mbps Global Crossings, 100mbps Cogent
• T-1, 10 mbps Ethernet DS3, OC3 - OC48, Gigabit ethernet cross connections
• Fractional T-1 and shared T-1
• T-1 Co-Location Package, Dedicated Ethernet Connections available
• Frame Relay and ATM Clouds Access: ELI, GTE/Verizon, Qwest Access
• Fractional T-3
• Full T-3
• Full OC-3
• Full Gigabit 1000mbps.

Optional Items:

• Peering with other major Internet Networks
• 19th and 33rd Floor Meet-me-room Access
• ISP Hardware Discounts
• Optional Tape Backup System and weekly backup with offsite storage
• UPS Backup

Virtual Web Hosting | Server Management | FTP Server