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Company Information



HELP TOPICS

1. About Lake Powell Marine
2. Why Buy from Lake Powell Marine?
3. Contact Information
4. Yahoo! Top Service Award
5. Customer Testimonials
6. Yahoo! Buyer Protection Program
7. Returns Policy
8. Reciprocal Link Exchange

About Lake Powell Marine Electronics
Lake Powell Marine Electronics.com has been online and processing orders for our customers since 2002. Our relationship with some of the best known marine electronic manufacturers means that you can take advantage of our extremely low prices for your marine electronic needs.
Thank you for trusting us and we hope you'll come back soon. Lake Powell Marine Electronics is an eCommerce site owned and operated by Barbican Enterprises. Lake Powell Marine Electronics was created to serve customers with a superior selection of marine electronics and equipment at the lowest price possible while providing memorable customer service. Lake Powell Marine Electronics will continue to work with our suppliers to get more of the best merchandise for you at the lowest price. If you cannot find a product that you are looking for please contact us at the following address, or email us for a quicker response, and we'll do our best to supply it for you. Lake Powell Marine Electronics.com is one of the highest rated marine electronics e-tailers on the internet.

Why Buy from Lake Powell Marine?

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We at Lake Powell Marine realize that you have many options for your Marine Electronic needs, and we appreciate you shopping with us. We feel that by utilizing a combination of personalized customer service and extremely competitive prices, you can trust Lake Powell Marine Electronics with your marine needs today and we hope in the future as well. Thanks again for visiting our site!

We know that there are many online stores to choose from when it comes to shopping for marine electronics and GPS products. What sets Lake Powell Marine apart?

We truly understand the meaning of customer service. 

We pride ourselves on providing top-notch customer service, low prices and the best products from the best manufacturers.

Lake Powell Marine Electronics.com is a Yahoo! Store merchant. Our customers have given us their highest ratings for overall satisfaction in their feedback submitted to Yahoo!. In fact, the overwhelming majority of our customers have rated us "excellent" (the highest possible rating). As a result of our customers' positive ratings, we have been honored with the Yahoo! Shopping Top Service Award.



We offer great prices for every product, everyday.

We believe that we offer the best combination of price and service on the internet. We invite you to shop around. We are confident that our everyday prices (and shipping charges) are some of the lowest around.

We never bait you with a low price and overcharge for shipping.

We believe in serving our customers honestly and fairly. That is why we will never advertise a low-ball price for a product, only to hit you with an exorbitant shipping charge at checkout.

We stand by every product we sell.



We protect you against fraud.

As a Lake Powell Marine Electronics.com customer, you can shop with confidence and peace of mind because all of your purchases are automatically protected against fraud by the Yahoo! Store Buyer Protection Program.

Also, all orders placed through Lake Powell Marine Electronics.com are processed using the Yahoo! Store secure server platform, which utilizes state of the art, industry-standard 128-bit SSL encryption.

In addition, credit card numbers are permanently deleted from our database 30 days after the date you place your order. (We retain credit card numbers for 30 days in order to process any refunds, credits or exchanges.)

We respect your privacy.

We have a strict policy against disclosing your private contact and billing information (including your e-mail address) without your permission. 




Contact Information

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E-mail:

General information info@lakepowellmarineelectronics.com
Feedback service@lakepowellmarineelectronics.com 
Ordering questions sales@lakepowellmarineelectronics.com
Returns, credits & exchanges returns@lakepowellmarineelectronics.com
Paying with Paypal questions paypal@lakepowellmarineelectronics.com
Link Exchange webmaster@lakepowellmarineelectronics.com 
Privacy questions info@lakepowellmarineelectronics.com
Corporate Information admin@lakepowellmarineelectronics.com

Postal mail:

Barbican Enterprises
c/o Lake Powell Marine Electronics
836 N. 60 E.
American Fork, UT 84003

  • Note:  In-person order pick-up is not available.


Telephone:  In an effort to minimize our overhead and offer the lowest prices possible, we currently do not accept telephone orders. However, if you would prefer to place your order by telephone, please e-mail us at sales@lakepowellmarineelectronics.com with your telephone number and best times to call. We will then contact you by telephone to take your order.


Yahoo! Top Service Award

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As a Yahoo! Store merchant, we participate in the Yahoo! Shopping Merchant Rating System. Lake Powell Marine Electronics.com's 5-star customer service rating was awarded by Yahoo! based upon the following criteria:
The Star System
Yahoo! Shopping takes merchant ratings very seriously. Below is the star system used to rank Yahoo! Shopping merchants. Merchants with a rating of less than two stars are removed from Yahoo! Shopping.

Merchant
Rating

Description

Top Service Excellent / Top Service -- The five-star Top Service icon next to a store's name is a sign of superlative quality. It means that the store is participating in the Merchant Rating System, and customers who have ordered from that store have given it the highest ratings.
4.0 Stars Very Good
3.0 stars Good
2.0 stars Fair
1.0 Star Poor
Icon

Description

Featured Merchant Featured Merchants are advertising partners whose stores offer a proven online shopping experience. Featured Merchants may not participate in the Merchant Rating System, and have paid Yahoo! for premium placement within Yahoo! Shopping search results.

How are merchants rated?
The Merchant Rating System is an integral part of Yahoo!'s program to guarantee a positive, high-quality online shopping experience. The rating system gathers feedback from shoppers about Yahoo! Shopping merchants and then uses the feedback to determine an overall rating for that merchant. The system is weighted so that the merchant's overall rating reflects the majority of customer ratings. If most customers rate the store positively, the rating will reflect this. The overall rating is displayed next to the store name whenever it appears in the Yahoo! Shopping pages.

Customer Comments & Testimonials

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We understand that our success depends in large measure on providing excellent service to our customers. We are always very gratified when we receive positive feedback from our customers--it motivates us to try even harder to provide the best service possible!

Below are some of our customers' feedback about us.

 Acknowledged my order on the first business day after placing along with a UPS tracking number. Very efficient. Even included a contact person in case there was a problem. Order arrived earlier than promised.
W. Gerber - Hudson, OH
 Got exactly what I wanted for the best price I found anywhere. Ground shipping was fast, too.
B. Harper - San Jose, CA
 This is my second purchase from Lake Powell and I know it wont be my last. The product was on back order and Phil got the product for me in record time! My wife loved the GPS and I am a super hero for being on time! Thank you again for great follow up and information on the backorder and follow through. Thanks again. Ryan P.S. Phil went out of his way to inform me that he might not be able to get my product on time and offered to cancel my order if I had to get it sooner. Amazing customer service. If you ever need a referral, please let me know.
R. Ribary - Portland, OR
 I saw, I clicked, It came. Theys guys are the best and cheapest.
M. Lewis - Damascus, MD
 Good price. Fast delivery. Quick response to my email questions. Great merchant.
K. Warmann - Plymouth, MI
 You guys rock!! Excellent communication when the item I ordered was put on back order, and great and professional follow through with my billing problem :0) I will definitely recommend your site to friends. Keep up the good work. Best Regards...
H. Cain - Ben Lomond, CA
 Class A all the way. I received my order in about 24 hours. I was informed each step of the way. Absolutely a no fool around company. My next toy, LOL, will be purchased from this company. AAAA x 5. THANK YOU FOR YOUR GREAT SERVICE
G. Minkler - Watervliet, NY
 Service was really outstanding. They informed us right along the way and were perfectly accurate about everything. If only all service was this good!
G. Boos - Keller, TX
 THANK YOU The service was very good and the price in my price range. P.S. ARRIVED A DAY EARLY.
L. Hodge - Hillsboro, OH
 Great people to deal with. The BEST store I have dealed with on the web PERIOD!
R. McDowell - Broomfield, CO
 The most honest, upfront business I have ever dealt with. The price was incredible, and the merchandise perfect. I wish they sold more things I needed to buy. I would gladly do business with these people again, and highly recommend them to anyone. The whole experience was a pleasure. I cant say enough good things about them. I can only say thank you.
C. Orlando - Centereach, NY

Yahoo! Buyer Protection Program

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As a Yahoo! Store merchant, we participate in the BUYER PROTECTION program. In the unlikely event of fraud, the Yahoo! Buyer Protection Program provides an additional measure of safety.

Fraud is defined as:

1. Paying for an item that is not received;

or

2. Receiving an item that is materially different than what is described.

More information:


Return Policy

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We accept returns up to 30 days from the date the item ships. The item must be in unused and resalable condition, and must be returned in its original packaging along with all original parts. Please contact us first at returns@lakepowellmarineelectronics.com to obtain a Return Authorization Number, as well as return instructions.

Due to fees charged to us by our merchant account provider, we must assess a return fee of 5%, or the shipping charge - whichever is higher, for all returns that do not involve a defective unit. We do not want to assess this fee, but we lose time and money if we do not.

Reciprocal Link Exchange

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We would LOVE to exchange links with anyone and everyone that has a family friendly website.

To request a link exchange, please contact us at this email address:

admin@lakepowellmarineelectronics.com





Lake Powell Marine goes to great lengths to insure your online safety and privacy. Lake Powell Marine Electronics.com is 100% safe! YOUR SAFE SHOPPING IS GUARANTEED! We use the latest secure transaction technology to guarantee a safe and easy shopping experience everytime. Visit our Privacy Policy page for more information.

Sales Tax:

Any item shipped to a Utah address can expect to pay local sales tax, depending on which county you live in. No tax will be applied to ANY item shipped outside of Utah.

When should I expect delivery?

You will receive a Tracking Number as soon as we receive it from our carriers. Virtually all our products leave the warehouse by the next business day after you order; many times it's the same day. After the product leaves the warehouse, standard UPS/FedEx/DHL shipping times apply. Depending on your location and the volume being handled by our carriers at the time, is from three to seven business days within the USA, longer for international shipments.

How safe is my credit card information?

When you buy from Lake Powell Marine Electronics, your credit card purchase is processed in real time by secure eCommerce servers run by Yahoo!. Then your order is encrypted with PGP before being sent to Lake Powell Marine Electronics. Your card couldn't be safer! So please...buy with confidence. Your card will be billed by Barbican Enterprises.