Wireless Tools - Web Phone

Go to wireless.nwa.com using the browser of your web enabled phone. For easier access, please bookmark this link.

The wireless.nwa.com website for web phones should appear as shown in the image below.

Flight and Gate status Request Flight Status Notification* View Travel Reservation Change your Travel Plans* Flight Rebooking - Cancelled Flights* Fares and Availability WorldPerks® Account Balance Airport Maps* WorldClubs® Directory Contact Northwest Airlines

* Note: Functionality on your phone may vary depending on the manufacturer, service provider, browser, and configuration of your phone.
For further assistance in accessing and bookmarking wireless.nwa.com, contact your wireless carrier or refer to your phone's user manual.
Most phones running UP.Browser version 3.0 and above are supported.

Check flight and gate status with current weather

1. Select 'Flight and Gate Status'
2. Enter your flight number
3. Select the date which you would like to check flight and gate status and receive weather conditions

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  Request flight status notification

1. Select 'Flight Status Notification'
2. Select the flight segment for which you would like to be notified (arrival or departure)
3. Enter your flight number
4. Provide the three letter airport code for your selection
5. Select the date of the flight for which you would like to receive information
6. Select the number of hours (1,2,3,or 4 hours) in advance of your flight that you would like to be notified
7. Provide the email address of your handheld/PDA where you will receive the flight information

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  View your flight reservation

1. Select 'View/Change Reservation'
2. Enter your confirmation number
3. Enter your last name

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  Change your travel plans

1. Select 'View/Change Reservation'
2. Enter your confirmation number
3. Enter your last name
4. Itineraries qualifying for last minute flight change (within 24 hours) will be underlined
5. Select the flight change option
6. Select and confirm an alternate itinerary

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  Rebook a canceled Northwest Airlines flight

1. Select 'View Reservation'
2. Enter your confirmation number
3. Enter your last name
4. Receive notification of a canceled flight in your reservation
5. Select the flight rebook option
6. Select and confirm an alternate itinerary

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  Check fares and availability

1. Select 'Fares and Availability'
2. Enter the three letter airport codes for origin and destination
3. Choose round trip/ one way
4. Enter departure and return date
5. Enter the number of travelers
6. Choose the class of service

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  Check your WorldPerks account balance

1. Select 'WorldPerks Account Balance'
2. Enter your WorldPerks number
3. Enter your last name
4. Enter your PIN

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  View airport maps

1. Select 'Airport Maps'
2. Select the location of the Airport from the listing

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  Check the location of a Northwest Airlines WorldClubs^® or affiliated lounge

1. Select 'WorldClubs Directory'
2. Select the location of the WorldClubs lounge from the alphabetical listing

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  Contact Northwest Airlines using a toll-free phone number in the U.S. and Canada

1. Select 'Contact Northwest Airlines'
2. View a list of useful phone numbers for Northwest Airlines.

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