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Offsite offers contracted technical
services designed to fill all or part of
your organization’s technology needs.
If you're not into being just a number when it comes to
service calls, then this is definitely for you. We provide
trained, experienced, and professional staff to insure efficient and continuous
operation of your network and computers. We'll send them to
you on a
regularly scheduled basis to fix problems,
maintain systems, and provide preventive maintenance. Before
long, the technician knows your business as well as if he
worked exclusively for you (sorry, you can't keep him,
though).
As an added bonus, all of our technicians are backed up and
supervised by Offsite’s staff of certified and experienced
engineers who can be called in to work on special projects or
emergencies or to meet any other critical need, should extra
help be required.
Call us and set up a consultation today.
Cost of Services
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 |
 |
| Bench Time
(time worked at the OFFSITE facility) |
$50 |
$65 |
$85 |
| Help Desk
(telephone support) |
$65 |
$65 |
$185 |
| Pre-Paid,
Pre-Scheduled Block (in 10 hour blocks) |
$65 |
$85 |
$185 |
| Pre-Paid,
Un-Scheduled Block (in 10 hour blocks) |
$75 |
$95 |
$225 |
| Emergency
(4 hour on-site emergency work) |
$95 |
$125 |
$300 |
On-Site Service Plans
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| Computers
Supported |
4 |
8 |
15 |
30 |
30+ |
| Hours Monthly |
10 |
20 |
30 |
40 |
50+ |
| POP3 Email and
Webmail |
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| Website Hosting |
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Services Provided
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Help Desk Service, 9 AM to 5 PM, Monday through
Friday |
| Telephone Support
by experienced OFFSITE personnel |
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| Desktop
application, email, and other common issue support |
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File Server Management |
| Installation of
patches and updates |
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| Power management,
including surge, low-power, and battery maintenance |
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| Server cleaning |
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| Log file
management and monitoring of resource usage |
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| Remote and on-site
management, whenever possible |
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Desktop Computer and Laptop Support |
| Maintenance |
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| Power protection |
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| Cleaning |
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| Assurance of local
and network printing |
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| Replacement
Scheduling |
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Network Operation Support |
| Reliability and
Network Statistics |
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| Monitoring of LAN
speed, connectivity, and other issues |
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| Monitoring of
Internet connection speed, reliability and other
issues |
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| Wiring
maintenance, recommendations, and goals |
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| Wireless
maintenance, recommendations, and goals |
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| Remote access (VPN)
setup, maintenance as needed |
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Security |
| Creation,
maintenance, review of a security plan |
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| Email Spam and
Email Virus Protection |
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| Server and desktop
virus protection |
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| Firewall setup and
management |
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| Wireless network
protection |
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| Other security
issues including physical security and password
maintenance |
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Staff Training and Support |
| System
Administrator identification and training |
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| Application users
training |
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| Specialty software
support |
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Don’t see it on the list? No problem. Just call
us... |
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