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Dreams Cancun Resort & Spa - Luxury All Inclusive

Hotel Information:

Designed for families, Dreams Cancun Resort & Spa offers ample space for couples to sunbathe in tranquility as well as enjoy the resort's oceanside path for romantic seaside strolls. Along the path is a ruin of a Mayan shrine, 500-800 years old. Parents find the children's club's continuous morning-to-night care convenient when they wish to work out in the health club or dine in the adults-only dinner restaurant.

Amenity highlights:

One beach faces the open sea. Another is situated along usually calm water, where snorkeling opportunities await and kayaks and Hobie Cat sailboats are also available. A placid saltwater lagoon and two pools provide swimming options. A sea-view spa tub accommodates 15. The children’s club provides supervised activities and nursery care for ages 2-12 in a colorful walled compound from 9 AM to 10 PM. The health/beauty spa contains a private garden with 16-person spa tub.

Insider tip:

With advance reservations, couples may order a private candlelight dinner to be served on the resort's pier (surcharges).


Traveler Ratings Summary

Overall satisfaction96% of travelers (73 of 76) recommend this hotel
4.6
Hotel serviceHotel conditionRoom cleanlinessRoom comfort
4.64.54.64.3
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Rooms

The majority of meals and activities at this resort are included in the room rate; guests will not be charged extra for a majority of meals and activities (scroll up to the All-Inclusive Details section for more information).

The resort offers 381 guestrooms and suites in a 16-story tower and in a low-rise five-story wing with a sloping pyramid face. Sea breezes, sea views, light-and-shadow displays, sculptures, gardens, and rustic artifacts grace buildings' interiors.

Rooms and suites offer sea- or lagoon-view balconies or ground-floor patios with chairs and cocktail tables. (Patios include hammocks.) DVD players provide entertainment, with complimentary DVDs available for use. Minibars are stocked with soft drinks, beer, and bottled water. Bathrobes and slippers offer lounging comfort. Decor includes cream-and-tan-marble floors, gray-marble bathrooms, and all-white bedding including tropical-weight comforters.

Club rooms and suites are located in the 16-story tower. Guests have exclusive access to a lobby lounge for check-in and check-out service, 24-hour concierge service, Continental breakfast, private cocktail service, and evening appetizer service. Club guests receive newspapers in their rooms or suites daily and enjoy preferential use of lounge chairs and thatched-roof palapas on the resort's open-sea beach.


Room Amenities

  • Cable/satellite TV
  • DVD player
  • Blackout drapes
  • Internet access - dial-up
  • Bottled water in room (complimentary)
  • Coffee/tea maker
  • Housekeeping (daily)
  • Makeup mirror
  • Bathroom scale
  • Complimentary toiletries
  • Child care (in room, surcharge)
  • Iron/ironing board (on request)
  • In-room safe
  • Television
  • Rollaway beds
  • Premium TV channel(s)
  • Climate control
  • Air conditioning
  • Voice mail
  • Minibar
  • Wake-up calls
  • Turndown service
  • Slippers
  • Bathrobes
  • Hair dryer
  • Electronic/magnetic keys
  • Window opens
  • Clock radio
  • Smoking rooms
  • Cribs (infant beds) available

Recreation

    The majority of recreational facilities and activities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

    The resort's main beach extends 200 meters (219 yards) along a bay west of Cancún Island's northernmost point called Punta Cancún. Here the water remains calm in most weather, offers snorkeling opportunities, and features a large offshore trampoline raft. Overlooking the beach is a 15-person spa tub.

    Another beach, measuring 68.5 meters (75 yards), faces the open sea east of the point. Beaches are furnished with padded lounge chairs and thatched-roof palapas. Swimming is also available in the resort's placid saltwater lagoon, which measures roughly 68.5-by-68.5 meters (75-by-75 yards) and laps against the resort's pyramid wing on one side and a beach with lounge chairs on the other.

    Fresh-water swimming options comprise an irregularly shaped 30.5-meter-long (100-ft) heated pool adjacent to the lagoon and a 16.5-meter-long (18-yard) freeform pool outside the resort's tower near the open-sea beach. Both pools are bordered by umbrellas and thickly cushioned teak lounge chairs.

    As part of the All-Inclusive Plan, guests are permitted to use kayaks, snorkeling gear, and Hobie Cat sailboats off the calm-water beach and AquaTrikes in the lagoon. For surcharges, an independent operator at the resort offers personal watercraft, parasailing, water skiing, banana-boating, snorkeling excursions, and scuba diving instruction and excursions.

    A paved jogging/strolling path extends through a green lawn along the pyramid wing's sea-facing side, offering panoramic views of the Caribbean Sea rolling against Punta Cancún. Along the path is a ruin of a Mayan shrine that is 500-800 years old. The path also passes a rocky point on whose tip rises a red-and-white-striped column topped by a marine-navigation light. A suspended rope aids guests walking to the light.

    Other complimentary recreational facilities include a bungee-cord trampoline and a lighted tennis court. Yoga classes are offered on the lagoon beach. The 18-hole Pok-Ta-Pok Golf Club is two km (1.25 miles) from the resort, and the 18-hole Hilton golf course is 7.5 km (4.75 miles).

    The recreational activities listed below are available either on site or near the resort; fees may apply.


    • Golf - driving range nearby
    • Swimming on site
    • Snorkeling on site
    • Windsurfing on site
    • Running track/path on site
    • Aerobics on site
    • Yoga classes/instruction on site
    • Surfing/boogie boarding nearby
    • Parasailing on site
    • Scuba diving on site
    • Tennis on site
    • Golfing nearby
    • Fishing nearby
    • Sailing on site
    • Volleyball on site
    • Jet skiing on site
    • Water skiing on site
    • Playground on site

    Property Amenities

    The majority of amenities and activities at this Cancun all-inclusive resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

    A 1,100-square-meter (11,840-square-ft) health-and-beauty spa contains a walled garden containing a 16-person spa tub flanked by plunge pools. Women's and men's sections include saunas and steam rooms. Massage, body wraps and scrubs, hydrotherapy, and facials are offered in rooms with showers. The beauty salon offers waxing and hair/nail care. Open-air massage and hair braiding are available. (Spa treatments, beauty services, and hair braiding are not in the All-Inclusive Plan but must be paid for separately.) A complimentary fitness center contains cardio/weight machines and free weights.


    • Swimming pool - outdoor
    • Swim-up bar
    • Full-service health spa
    • Sauna
    • Fitness equipment
    • Bar/lounge
    • Nightclub
    • Parking (valet)
    • Meeting rooms (small groups)
    • Banquet facilities
    • Internet access in public areas - high speed
    • Audio-visual equipment
    • Multilingual staff
    • Number of rooms: 381
    • Doorman/doorwoman
    • 24-hour front desk
    • Hair salon
    • Shopping on site
    • Tour assistance
    • Beauty services
    • Arcade/game room
    • Pool table on site
    • Umbrella
    • Wedding services
    • Poolside bar
    • Spa tub
    • Steam room
    • Concierge desk
    • Restaurant(s) in hotel
    • Room service (24 hours)
    • Parking (free)
    • Conference room(s)
    • Ballroom(s)
    • Business center
    • Internet access in public areas - complimentary
    • Business services
    • Safe-deposit box - front desk
    • Porter/bellhop
    • Security guard
    • Number of floors: 16, 5
    • Gift shops or newsstand
    • Currency exchange
    • Medical assistance available
    • Dry cleaning service
    • Video library
    • Air-conditioned public areas
    • Elevator/lift
    • Supervised child care/activities

    Promotions

    Celebrating Couples Special
    Couples on honeymoon or celebrating an anniversary receive:
    • One fruit plate
    • One bottle of champagne
    • Special nightly turndown service
    • Flower petals upon arrival
    • One champagne breakfast in bed
    • Use of bathrobes and slippers
      Guests wishing to receive this promotion must present their wedding certificate upon check-in and must also notify hotel in advance by using the contact number in the reservation confirmation received after booking via this Web site.

    Policies

    Extra person charges may apply and vary depending on hotel policy.
    Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.
    • Pets not allowed
    • Check-in time is 3 PM
    • Check-out time is Noon

    Entertainment

    Activities include:
    • Nightly entertainment, including music/dance shows, casino night, and karaoke
    • Latin dancing Monday-Saturday at Azúcar Caribbean Bar
    • Family outdoor movies
    • Stretching
    • Rifle shooting
    • Kayak tours
    • Bingo
    • Pool aerobics
    • Beach volleyball
    • Beach soccer
    • Ping-Pong tournaments
    • Darts
      Not included: Additional drinks beyond two per person per night at Azúcar Caribbean Bar

    Dining

    The majority of meals and beverages at the following restaurants are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
    World Café - Casual air-conditioned restaurant with terrace. Cushioned rattan seating. Feathery potted plants. Colorful decor. Buffet breakfast, lunch, dinner daily.
    Oceana - Open-air beachside restaurant under thatch roof with sea-view terrace, also. Mesquite grill. Open for a la carte lunch and a la carte dinner. Dinner dress code: long pants or dress shorts, collared shirts, closed-toe shoes for men.
      Sample lunch menu for Oceana Sample lunch menu for Oceana
    Appetizers:
    • Various ceviches
    • Shrimp cocktail
      Soups:
    • Gazpacho
    • Fish
      Salads:
    • Calamari-pineapple with orange-coconut dressing
    • Mixed greens with fruit vinaigrette
      Pasta:
    • Fettucine Bolognese
    • Spaghetti with pesto sauce
      Sandwiches:
    • Burgers
    • Shrimp tacos
    • Cuban sandwich
      Fish courses:
    • Grilled salmon
    • Grilled mahi mahi
    • Grilled grouper
      Meat courses:
    • Grilled sirloin steak
    • Grilled fillet of beef
    • Grilled chicken breast
      Desserts:
    • Cake
    • Ice cream

      Sample dinner menu for Oceana Sample dinner menu for Oceana
    Appetizers:
    • Tomato-goat cheese tart
    • Seafood quiche
    • Salmon and hog fish carpaccio
      Soups:
    • Lobster bisque
    • Seafood
      Salads:
    • Goat cheese and smoked salmon
    • Caesar
    • Chicken
      Main courses:
    • Mahi mahi with mushroom tortellini
    • Scallops Provençal
    • Grilled fish, meat, chicken
      Desserts:
    • Cheesecake
    • Chocolate cake
    • Apple strudel

    Himitsu Restaurant - Open-air, fine-dining, pan-Asian restaurant under thatched roof. Wind chimes. Wood floor. Asian decor. Candles. Open for a la carte dinner only. Dress code: long pants or dress shorts, collared shirts, closed-toe shoes for men.
      Sample menu for Himitsu Restaurant Sample menu for Himitsu Restaurant
    Appetizers:
    • Chicken satay
    • Thai spring rolls
    • Seafood wonton
      Soups:
    • Wonton
    • Thai coconut-chicken
      Salads:
    • Thai coconut shrimp
    • Japanese vegetable
      Main courses:
    • Sushi/sashimi
    • Thai chicken curry
    • Mixed teppanyaki
      Desserts:
    • Lychee-coconut flan
    • Lychees flambé
    • Banana tempura with coconut ice cream

    Seaside Grill - Open-air sea-view restaurant under thatched roof. Light a la carte lunch menu offering burgers, grilled chicken, sandwiches, nachos, quesadillas. À la carte dinner service reserved for guests age 18 and older.
      Sample menu for Seaside Grill Sample menu for Seaside Grill
    Appetizers:
    • Chorizo-mushroom fondue
    • Chicken tamales
    • Seabass ceviche
      Soups:
    • Tortilla
    • Cream of corn
      Main courses:
    • Stuffed flank steak
    • Pork chop with honey-mustard sauce
    • Grilled salmon with garlic butter
    • Baby back ribs
      Desserts:
    • Strawberry cheesecake
    • Brownie with warm chocolate sauce
    • Tres leches cake

    Barracuda - Open-air bar outside Oceana restaurant serving tropical drinks, cocktails from mid-morning to late night.
    Rendez-Vous Bar - Open-air, garden-view bar/lounge with terrace serving tropical drinks, cocktails from mid-morning to late night. Live music some evenings.

    Sugar Reef - Open-air bar on calm-water beach open mid-morning to early evening for tropical drinks, beer.

    Azúcar Caribbean Bar - Latin dance club located outside resort's entrance. Open late night to well after midnight Monday-Saturday. As part of All-Inclusive Plan, guests pay no cover charge and receive two complimentary drinks per person per night.


    Paloma Bonita - (Note: Meals not included in All-Inclusive Plan. Guests must pay separately to dine here.) Hacienda-style, air-conditioned restaurant with terrace located outside resort's entrance. Contemporary adaptations of regional Mexican cuisines. Open for dinner and Sunday buffet lunch. Live music.

    All-inclusive Details

    The majority of amenities, activities, and gratuities at this Cancun resort are included in the room rate; guests will not be charged extra for on-site meals, drinks, activities, entertainment, and use of non-motorized water-sports equipment. See below for more details.
      All-Inclusive food and beverages

    All-Inclusive food and beverages

    • Meals at four resort restaurants
    • Children's meals at supervised club
    • Unlimited domestic- and international-brand drinks at all restaurants and bars
    • 24-hour room service
    • In-room minibar with soft drinks, beer, water
    • Two drinks per person per night at Azúcar Caribbean Bar (Latin dance club)
      Not included: Meals at Paloma Bonita Mexican restaurant; gift-shop snack foods and beverages; additional drinks beyond two per person per night at Azúcar Caribbean Bar.

      Scroll down to the Dining section for restaurant/menu details.


      All-Inclusive activities

    All-Inclusive activities
    Water sports:

    • Kayaks
    • Snorkeling gear
    • Hobie Cat sailboats
    • AquaTrikes
    • Kayak tours
    • Pool aerobics
    • Trampoline raft
      Not included: Motorized water sports and scuba diving and snorkeling excursions offered by an independent operator.

      Land sports:

    • Tennis
    • Bungee-cord trampoline
    • Rifle shooting
    • Bingo
    • Beach volleyball
    • Beach soccer
    • Ping-Pong
    • Darts


      All-Inclusive children's club

    All-Inclusive children’s club:

    • Supervision for ages 3-12
    • Colorful air-conditioned compound open from 9 AM–10 PM
    • Movie theater, video-games room, arts and crafts room, nursery, and activities room
    • Snack area (hot dogs, burgers, sandwiches, chicken wings, juices)
    • Climbing wall
    • Splash area with interactive fountains
    • Playground and sand area
    • Activities in pool and on beach
    • Complimentary backpacks, hats
      Not included: Child care outside kids' club hours; coin-operated video games.


      Not included

    Not included:

    • Meals at Paloma Bonita Mexican restaurant
    • Additional drinks beyond two per person per night at Azúcar Caribbean Bar
    • Gift-shop snack foods and beverages
    • Coin-operated video games
    • Motorized water sports
    • Scuba diving and snorkeling excursions
    • Spa and beauty services
    • Hair braiding
    • Child care outside kids' club hours
    • Laundry and dry cleaning
    • Telephone calls and faxes
    • Incidental purchases
    • Outside tours
    • Airport transfers
    • Airport departure tax (Approximately $20 per person. Price subject to change.)


    Address

    Cancun (Cancun) Punta Cancun S N
    Cancun, Quintana Roo 77500
    Mexico

    Nearest major airport:
    Cancun, Mexico (CUN-Cancun Intl.)

    Area:
    Cancun (Cancun)
    The Cancún Hotel Zone, filled with resorts and amenities, lines the beach and lagoon shores along 14-mile-long Cancún Island. Up north, by Mujeres Bay, you’ll find calm beaches for sunning and swimming. Shopping malls, restaurants, and nightclubs are clustered mid-island.