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Add real-time surveys to your web site with Velaro's survey management.  Collect customer feedback and review it real-time using Velaro’s visitor monitoring capabilities, or view in-depth reports to help grow your business.

Completely integrated with our live chat service, Velaro survey management allow you to customize a pre-chat survey, post-chat survey, not-available contact form, and exiting-queue contact form.

Summary of features:

bullet_dark.gif Standalone HTML Surveys bullet_dark.gif Set Frequency
bullet_dark.gif E-mail surveys bullet_dark.gif Track Visitors
bullet_dark.gif Web Forms Integration bullet_dark.gif E-mail Responses
bullet_dark.gif Survey Customization bullet_dark.gif Randomize Surveys
bullet_dark.gif Control Activity bullet_dark.gif Schedule Surveys
bullet_dark.gif Group Surveys    
     
  

Standalone HTML surveys –
Create independent standalone surveys that you can place on your website.

E-mail surveys -
Create surveys that you can embed and send with your company e-mails.

Integration -
Link surveys directly to your live help web forms. Customization -
Control the exact look and feel of each survey.

Activity -
Mark surveys as active or disabled.

Groups -
Organize surveys into common groups.

Frequency -
Let visitors answer a survey as many times as they want, or just once.

Visitor tracking -
Track visitor data along with each survey response.

Instant e-mail -
E-mail all survey responses to a specific address.

Random surveys -
Display random surveys and weight each survey based on desired frequency.

Scheduled surveys -
Schedule when a survey should be displayed.

Comprehensive survey reporting –
View rich reports that show you each individual response or grouped submissions.  All reports have powerful charts that quickly let you view your customers’ responses.



 
 

 


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