Completely configure all the colors, images, and button text displayed in the visitor’s chat window.
Control the individual size of each window displayed to your visitors. Display more information in your pre-chat window, for example, or use larger graphics for your logos.
Set the title displayed in the visitor’s web browser during the chat.
Add personality to your agent’s chat window. Custom headshots allow each agent to display their image to the visitors with whom they are chatting.
Manage all the different messages that are displayed to your visitors for all eleven different windows that a visitor may encounter during the chat process.
Customize all default text and links displayed in the chat window to your visitor’s native language.
Customize the default text that is displayed when a visitor receives an auto-initiated chat.
Dynamically turn on or off your visitor’s ability to e-mail the chat transcript to themselves or others.
Customize or turn off the sound that is delivered to your visitor whenever they receive new text from your agent during the chat .
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