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I recently ordered some contact lenses from you (former lens.com user) that I needed right away. You were the only site I found that not only had the lenses in stock, but you had the lowest price! Your sales people were professional and personable, little or no waiting, and I was treated as if I was your only customer. I got my lenses as promised!
Thanks!
Now I received an email keeping me up to date in the status of when my lenses will ship! That's what I call customer service!
I've been recommending you to all of my optically challenged friends,and an especially a skeptical friend has already given you a try. Needless to say he was very pleased with your service ("It was easier, less expensive, and I got my lenses faster than going to my eye doctor!)
I got to say, "I told you so!" Thanks!
Jimmy
Tennessee |
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Thank you for all your advice! You have been the best customer service assistant in any company that I have ever had contact with...
Sincerely,
Agnes
Portugal
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Just wanted to drop a note to tell you how great I think it is that with literally two clicks I was able to reorder contact lenses and for a great price. What a time and hassle saver. I was not ready to reorder when your email first came through, but I saved it and the links were still live 4 months later. You have a good thing going and I just wanted to say that I appreciate the way you do business.
Thanks!
Matt
United States |
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I appreciated your speed, courtesy and professionalism. This is my first purchase but not the last.
Martyn
United Kingdom |
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Great service and easy to order and follow through is great.
Joan
Tennessee |
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Everyone is very helpful and easy to deal with. Thanks!!
Catherine
Oklahoma |
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I was very impressed, much more than with 1800contacts, who were very disappointing.
Kara
Iowa |
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Keep up the good work, and customer satisfaction. Good job.
Donald
California
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Very easy and i will recomend friends in the future.
Shana
Texas |
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I was leaving on a surf trip and needed contact lens fast. They arrived in plenty of time. Thanks !
Brad
California |
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If you will always provide me with the same service, it's just super buying from you.
Jeff
Belgium |
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Thanks for the follow-up!
I do a ton of on-line shopping, and I've used other sites (before AC Lens...) for my contacts. I will never use anyone other than AC LENS... Your are MY contact store!
Thanks again!
Lori Perdue |
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I work for a major online catalog company, and see many great aspects on this site as we have available at work, I would (and have) recommended this site to many of my friends! Keep up the good work! Wouldn't change a thing.
Courtney
Wisconsin
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You are fantastic! Is there someone I can speak with and/or email to "sing your praises?" I cannot thatnk you enough for doing this! I am currently on hold to place the order, so hopefully this wil all go through today!
Thanks again. I owe you one -- big time! |
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I wanted to let you know how thrilled I am with the ACLens customer service and with the contact lenses that I received yesterday. The communication throughout the entire ordering process was wonderful, and the notifications about shipping were extremely accurate. I couldn't be happier and wanted to let you know.
Thank you again,
Janet Mongilio |
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