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General
Term and Condition
TO MAKE A BOOKING/ENQUIRIES
Please fill in the INQUIRY FORM/BOOKING FORMwith all
details that we need to process your request on your
valid credit card.
BOOKING CONFIRMATION
All reservation will be replied within 24 hours by our
(Indonesia) time. To confirm the booking shall be guaranted
with your valid credit card detail as follow :
* Credit card number
* Name of Card Holder
* Vilidity Date
* Issuer Bank of Credit Card
* Passport number
* 3 last digits number written on the back cover of
visa/master card
* Those details shall be faxed to +62.361.752 467
ROOM RATES
All rates are Quoted in US Dollar per room per night,
unless specified other. There will be high season surcharge
during July, August, September, December, and January
(subject to hotel`s high season surcharge written on
our web hotel page).
PAYMENT PROCEDURES
* All payment by credit card will be converted into
local currency using the exchange rate on the date of
billing.
* 2.5% credit card fee will be applied for credit card
payment.
* The credit card will be used to guaranteethe reservation
and will be charged if there is any cancellation.
* All payment will be collected by our representative
upon arrival in Bali (if you havearrival transfer) or
payment will be collected by our representative a day
after check in at the hotel. Payment will be not cllected
by the hotel.
* We do accept cash payment in US Dollars, Australian
Dollars Japanese Yen, Euro.
* Hotel voucher will be issued once the credit card
detail is received and will be sent to the hotel directly.
CANCELATION POLICY
* to cancel or amend the booking please use the previous
correspondence.
* One night room charge will be applied for any cancellation
within 10 days prior to arrival date.
* During high season, one room charge will be applied
for any cancellation within 30 days prior to the arrival
date.
ARRIVAL & DEPARTURE TRANSFER
* our representative will meet you outside of the international
arrival hall with your name on the sign board.
* All informations regarding to the departure transfer
will be collected upon arrival in Bali.
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