You risk nothing in trying myphonefree's
products and services. Our Money Back Guarantee policy is
hassle-free and aims to guarantee your customer satisfaction. We
offer refunds with no questions asked should for any reason
you are not satisfied and wish to cancel service within 30
days of your purchase. Because we are sensitive
to shipping-related delays of your equipment, we will be
more than happy to extend your guarantee by the number of
days delayed should any shipment delays occur.
Terms of Money Back Guarantee:
You are required to cancel your service within 30 days
of the receipt of your equipment. You may not exceed usage
of $5.00 in calling Time. We gladly refund you for the
equipment. Your refund is equivalent to the amount paid
for the equipment minus any usage above $5.00, and any
shipping and handling charges. Shipping and handling is
non-refundable.
Please be advised that there is no refund
after 30 days of receiving the equipment or services . You
are responsible for any charges for overage, international
or directory assistance calls. All returned equipment must
be returned in its original packaging with the UPC or bar
code intact with all components, manuals and registration
card(s) included. You are deemed ineligible under our Money
Back Guarantee policy if these conditions are not met.
You are responsible for return shipping. Please email billing@myphonefree.com or
call 972-620-2876 to cancel your service and obtain a
return authorization number. Equipment returned without a valid return authorization
number will not be eligible for the Money Back Guarantee.
Money Back Guarantee Quick Checklist!
 To
cancel, do not exceed $5.00 of calling time usage within the first 30 days
of service.
Cancel service within 30
days of the activation of your account.
Return your equipment within
30 days of your cancellation.
All
returned equipment must be in its original packaging with the UPC or bar code
intact.
All components, manuals and registration card(s) must be included.
Click here to see our one year warranty policy |
