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Contacting ClickTracks Technical Support
Technical support hours:
Monday-Friday, 8:00 am to 5:00 pm
United States Pacific Time
Instant Messenger:
| MSN: | clicktracks@hotmail.com | |
| Yahoo: | clicktracks | |
| AIM: | clicktracks | |
| ICQ: | 165419831 |
E-mail:
When contacting us via e-mail, please tell us:
- The version of ClickTracks you're using, as well as your Windows version
- The specific error message text (if any)
- If possible, provide a sample log file (zipped, and attached to the e-mail)
Telephone:
For users of ClickTracks Professional, and for all users who purchased the maintenance
package, telephone support is available at: 877-773-2249 or 831-426-1710.
