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Public Service Librarian.

Circulation librarians

You spend a good amount of time managing your collections – shelved books and journals, special documents, perhaps even objects – and your patrons need to access these materials easily and quickly. You also need to identify your customers, whether they are infrequent visitors or patrons who require special privileges. You need to know if a needed item is available, whether it is in transit from another institution, or in the hands of another user. And you would like to accomplish all these tasks from a single place.

Voyager

Voyager, the most trusted Integrated Library System available today, presents busy Circulation staff with the information they need in order to provide a range of services to their users, including:

  • Circulation services that maximize efficiency at the circulation desk, enabling staff members to circulate popular items more quickly and accommodate special needs.  Accommodating the instances where the circulation desk is staffed by students workers or frequently rotating staff members, Voyager is quick to learn and easy to use.
  • Alerts to your staff about pending transactions for the user, enabling end-to-end, patron-focused services in a single transaction. A level of exception management helps the library to provide alerts at every transaction.
  • Monitoring of your collections, even when items are in transit, by delivering real-time transit details to Circulation staff.

Furthermore, Endeavor is committed to supporting the mission of libraries to safeguard open, anonymous access to materials and information – which means that patron privacy is fully protected in Voyager and all of the services listed above are delivered while fully protecting patron privacy.  

Voyager WebVoyáge™

What if your patrons need your help at 3:00 AM?  With Voyager’s WebVoyáge, the user-friendly online public access catalog (OPAC), your patrons have a single point of access to your resources. And with access so simple, your staff will have more time for other duties, even during their regular working hours!

With more than 1,300 libraries around the world using Voyager, you can benefit from the refinements and improvements that Endeavor has implemented in its flagship Integrated Library System.

Reference librarians

The information is out there, but your collections are both local and remote, and your users are the same. Many of your patrons haven’t set foot in the library in months, maybe even years. You need to provide search tools with minimum handholding so you can work on the tougher problems. Endeavor provides a suite of tools that make you more efficient and effective, while empowering your patrons.

Discovery: Finder™

With print and electronic resources onsite or at remote locations, searching has become complicated. And with extended resources comes search results that may overwhelm the user. Discovery: Finder, Endeavor's federated search solution, enables users to search across multiple resources with a single query in any language on a single interface. From the plain language query, a sophisticated analysis engine takes over and:

  • An automatic abstract of each item is returned, with automatic keyword generation and alerts.
  • Results are automatically categorized and clustered.
  • Users can then click on the citations in a cluster to zero in on relevant information.

Discovery: Resolver™

You have worked to provide your patrons with a broad selection of resources. They know how to search across many sources, especially if they are using Discovery: Finder, but they need to get to full-text articles. Discovery: Resolver, Endeavor's link resolving solution, makes these connections transparent – taking the user from OpenURL and non-OpenURL sources directly to full-text sources using context-sensitive links.

Even on a limited budget, your library can offer improved access to over 100,000 unique titles in Discovery: Resolver’s knowledge base. As a hosted solution, all data (including title, content, coverage, links for full text collections) is refreshed weekly and all links are verified.  In short, Resolver makes providing link resolving technology to your patrons easy!

Journals Onsite™

Your library has decided to bring electronic journal storage in-house. Now you have to manage those journals and provide access to your patrons.

You need a simple, consistent interface to the complete collection, regardless of publisher or format. And you will need lots of capacity. Journals Onsite delivers:

  • Standard, widely-accepted methods for browsing and article presentation
  • Alphabetical listings, multiple subject-category levels
  • A Customer Usability Tested interface, providing an optimized user experience
  • No known capacity limitations

In summary, Journals Onsite delivers permanent, “one-stop” access for all of your library’s electronic journals.

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Last Updated: 9-jun-06