Travel Tips

Advance preparation is the key to rewarding travel. The planning travellers do before leaving home can affect the quality of trip they have.

For further information on touring in and around Victoria and the Islands, contact or visit Tourism Victoria's Visitor Info Centre (open seven days a week) 

Technical preparations such as passports and traveller’s cheques are important, but so is cultural preparation. Learning something about your destinations ahead of time will enrich your experience once you arrive.

By spending some time exploring this website and following these helpful hints, all visitors to Victoria and Vancouver Island will need to worry about is having a good time.

Tourism Victoria
Visitor Information Centre
812 Wharf Street, 
Victoria, BC 
V8W 1T3 
(located at the Inner Harbour) 
Tel: (250) 953-2033 
Fax: (250) 382-6539 for general information 
For accommodation reservations call: 
1-800-663-3883 or Book Online 
Email:   info@tourismvictoria.com

 General Information

Calendar of Events
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Victoria and Vancouver Island are always bustling with special events, festivals and things to do. Please search our  Calendar of Events for your particular interests or find out what is happening during your visit.

Climate

Located in a sub-Mediterranean zone, Victoria BC boasts the mildest climate in Canada. Victoria receives an average of 2,183 hours of sunshine each year, with flowers in bloom year-round and an eight month frost-free season. Comfortable walking shoes are a must when visiting Victoria; this resort-style city is made for strolling, with downtown hotels, restaurants, shops and parks within close proximity of one-another.

Spring arrives as early as February and is mild. Summer is comfortably warm and dry with temperatures from 18° to 32°C (65° to 90°F). Victoria has a very low humidity ratio and almost constant offshore breezes, which keep summer days from becoming too hot and summer evenings cool. A sweater or light jacket is recommended if you are going out at night. The average monthly rainfall in summer is less than 2.5 cm (1"). Victoria often enjoys a warm, sunny September with fall arriving late in the month. Deciduous trees turn the city to gold, but lawns and golf courses are green and lush throughout the winter.

The average annual rainfall for Victoria is 66.5 cm (26.2"), which is substantially less rain than both Vancouver and Seattle receive. Victoria receives rainfall during January, February and March, but rarely snow. The average monthly rainfall in winter is 5 cm (2") and the average temperature in January is 3°C (38°F). Although winters are mild and rarely include snow, warmer clothing is recommended between the months of November and March.

Environment Canada
Victoria Weather Office
Contact: Jamie McDuff
Tel: (250) 363-0410
Web: www.weatheroffice.ec.gc.ca

Flower Count

During the last week of February, residents of Victoria drop to their knees in their front gardens, back yards and city parks and begin counting flowers. Victoria’s annual Flower Count marks the end of winter and the start of an early spring. While residents in most Canadian cities are still under snow in February, Victorians are gardening! The enthusiasm for this tongue-in-cheek promotion is evident in the number of flowers counted - over 1.8 billion blossoms in 2004!

For further information on this event, please contact Katey Scott at (250) 414-6985 or via email at katey.scott@tourismvictoria.com

Emergency Services
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In case of emergency including fire, police or ambulance, telephone 911.

Alternatively, simply dial "0" and ask the operator to connect you to the police or to medical services. Emergency telephone numbers are listed inside the front cover of all BC telephone directories.

Tourist Alert is an emergency service administered by the Royal Canadian Mounted Police (RCMP). The names of visitors who have urgent messages waiting for them are posted in the Visitor Info Centres and at other transit points. If you see or hear your name listed in newspapers, information centres, on radio or TV, telephone the nearest RCMP office for more details.

If you spot a forest fire while travelling in BC, call the British Columbia Forest Service toll-free at
1-800-663-5555.

Guide Books
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Hill Guides™: Victoria and Vancouver Island (2^nd Ed)
By Kathleen Hill and Gerald N. Hill

This gem of a guide takes you up to and through the front door of the most interesting restaurants as well as the most unique shops and lodgings in Victoria and on Vancouver Island. You will discover where the locals go, where to find real bargains and where to splurge magnificently. You will also meet the people who live, labour, cultivate and cook in this area of rich culinary tradition. This guide contains recipes from the kitchens of some of the best regional chefs, little-known hangouts, fine dining for every budget, delightful accommodations and unusual boutiques and festivals.

Fodor's Vancouver and British Columbia
By Fodor, Christine Swiac (Editor)

No matter what your budget or whether it is your first trip or fifteenth, Fodor's Gold Guides get you where you want to go. In this completely up-to-date guide, our experts, who live in Vancouver and British Columbia, give you the inside track, showing you all the things to see and do, from must-see sights to off-the-beaten-path adventures, from shopping to outdoor fun. They show you hundreds of hotel and restaurant choices in all price ranges, from budget-friendly bed and breakfasts to luxury hotels, from casual eateries to the hottest new restaurants, complete with thorough reviews showing what makes each place special. The "Smart Travel Tips A to Z" section helps you take care of the nitty-gritty with essential local contacts and great advice, from how to take your mountain bike with you to what to do in an emergency. Plus, web links, maps, costs and mix-and-match itineraries make planning a snap.

Moon Handbooks: British Columbia (6^th Ed)
By Andrew Hempstead

This handbook provides travellers with the best of the area's sophisticated modern cities and colonial charms as well as its pristine forests and waterways. The author explores the national parks and leads readers to such delights as the southern Gulf Islands and the Okanagan wine country.

Moon Handbooks: Vancouver - Including Victoria (2^th Ed)
By Andrew Hempstead

Your guide to this cosmopolitan city sandwiched between snowcapped peaks and the sparkling waters of the Pacific Ocean, including detailed coverage on nearby Victoria.  The author covers outdoor recration, dining, cultural adventures, accommodation and more for the Vancouver and Victoria regions.

Frommer's Vancouver and Victoria
By Arthur Frommer and Shawn Blore

Thoroughly updated every year, Frommer's Vancouver and Victoria features gorgeous color photos of the sights and experiences that await you. The guide is meticulously researched by a local resident who shares his favorite finds in this treasury of British Columbia finds. You will find great places to stay for every taste and budget, from elegant harbourside hotels to family-friendly inns, and the latest on dining, from innovative Pacific Rim cuisine to traditional fish and chips. You will discover spectacular gardens, colourful neighbourhoods, art galleries, beaches, and more, with detailed maps, city strolls, sizzling nightlife and ferry trips to nearby islands. Also featured are fabulous side trips, including skiing at Whistler, and great places for whale watching, hiking, sea kayaking and more. The volume includes an online directory that makes trip planning a snap.

Victoria: Secrets of the City 
By Kevin Barefoot

This book is full of interesting facts and tidbits about the city, historical and otherwise. It also provides great listings for dining and shopping. Victoria is a beautiful city and this is a perfect guide to help you fully experience it.

British Columbia's Gulf Islands: Afoot & Afloat 
By Marge Mueller and Ted Mueller

Divided by region, this book describes recreational opportunities in parks and on public shorelines in the Gulf Islands and on the adjoining coast of Vancouver Island. It includes information on boating, paddling, camping facilities, hiking, bicycling, scuba diving, birdwatching, beachcombing, fishing and more.

Vancouver: The Ultimate Guide: Including Whistler & the Gulf Islands (6^th Ed) 
By Terri Wershler and Judi Lees

An updated and expanded edition of the Vancouver Guide, this is the best concise guidebook to one of the most spectacular big cities in North America and its surrounding wilderness areas, including Whistler Resort and the Gulf Islands.

Holidays
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The following are statutory holidays in Canada, during which many businesses and banks are closed. Most retail outlets stay open, but post reduced hours. Despite the closures, festivals, activities and entertainment often abound on these days.

Language 
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Canada is a bilingual country; the official languages spoken are English and French. Canada is a multi-cultural nation however, and many other languages are spoken within individual families and cultural communities. In Victoria and on Vancouver Island, you may hear Chinese, Japanese, German or other foreign languages being spoken, but visitors should only expect English to be spoken at most accommodations, restaurants, attractions and other tourist services.

For cultural assistance contact:

Inter-Cultural Association of Greater Victoria
930 Balmoral Road
Victoria, BC V8T 1A8
Tel: 250-388-4728
Fax: 250-386-4395
E-mail: admin@icavictoria.org
web site: www.icavictoria.org

Metric Equivalents
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Canada uses the International Metric System. The following chart can be used as a guide for approximate equivalents:

Population
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Greater Victoria covers an area of 540.4 square kilometres. The population density is 0.17 person per square kilometre. The City of Victoria’s population is 79,013 (2001). Greater Victoria is composed of four municipalities: Victoria, Oak Bay, Esquimalt and Saanich. The Capital Region population is 344,567 (2001). The population of Vancouver Island is 699,645 (2000).

Things to Do in Victoria
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Victoria and Vancouver Island are a haven for both the leisure traveller and the active visitor. For extensive ideas about what to do in Victoria and around Vacnouver Island, please visit our Things to Do section.

Time Zones
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Canada spans six time zones and is five to 10 hours behind Greenwich Mean Time (GMT). Victoria, Vancouver Island and most of mainland BC are in the Pacific Standard Time zone (PST). The extreme northeast and southeast regions of BC fall into the Mountain Standard Time zone (MST) with the neighbouring province of Alberta. PST is three hours behind Eastern Standard Time (EST).

These Standard Time zones are observed during winter months. Each year, on the first Sunday in April, Daylight Savings Time comes into effect in most of Canada, including BC. Clocks are advanced by one hour. On the last Sunday in October, Canada reverts to Standard Time.

Useful Contact Information and Links
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Tourism Victoria
Visitor Info Centre
(open seven days/week)
Located at the Inner Harbour
812 Wharf Street
Victoria, Bc V8W 1T3
Tel: (250) 953-2033
Fax: (250) 382-6539
for general information
Call 1-800-663-3883
for accommodation reservations
Email:   info@tourismvictoria.com

Superhost Training
Claire Price
Tourism Victoria
4^th Floor, 31 Bastion Square
Victoria, BC V8W 1J1
Phone: (250) 414-6999

Tourism British Columbia
Box 9830 Stn. Provincial Government
Victoria, BC V8W 9W5
Admin Office: (250) 356-6363
Info: 1-800-435-5622
www.hellobc.com

City of Victoria
#1 Centennial Square
Victoria, BC  V8W 1P6
Phone: (250) 385-5711
www.city.victoria.bc.ca

Tourism Vancouver Island 
Old City Square Suite # 203
335 Wesley Street
Nanaimo, BC V9R 2T5
Phone: (250) 382-3551
Fax: (250) 382-3523
Email: tavi@islands.bc.ca
www.islands.bc.ca

Ministry of Tourism
Tourism BC Accommodations Program
(Accommodation Guide)
Phone (250) 387-6309
Fax (250) 387-9406

Tourism BC Statistics and Publications
Contact, Visitor Services Department
Phone (250) 387-1643
Super Natural British Columbia 1-800-HELLO-BC
Info and Reservations (1-800-435-5622)
Local number
(forwarded to Vancouver) (250) 387-1642

Travel Information

Travel Documents & Canada Customs

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Proposed regulations stating US citizens must carry a passport in order to re-enter the US are not currently enforced. See our detailed information about passports and travel documents.

All persons entering Canada must fill out a declaration for Canada Customs. Like most countries, Canada has requirements and restrictions on goods such as firearms, animals and animal products, endangered species and fresh fruit and vegetables as well as certain food and drug products.

Goods for your personal use while in Canada, including clothing, stereos, cameras, tape recorders, personal computers, sporting equipment, boats and outboard motors are admitted free of duties and taxes, provided you declare them when entering the country and they are exported when you leave.

Persons aged 19 and older may bring into Canada up to 50 cigars, 200 cigarettes and 200 g (8 oz) of tobacco. Persons aged 19 and over may bring into Canada 1.14 Ÿ(40 oz) of spirits or wine or, in lieu, 8.5 l (288 oz) of beer or ale. Revolvers, pistols and fully-automatic firearms are not allowed into Canada. All other weapons (such as hunting rifles and shotguns) must be declared.

All plant material must also be declared to Canada Customs at the point of entry. Authority to import plant material from all countries must be obtained in advance. Many agricultural items are restricted or are prohibited entry to Canada.

Visitors are allowed to bring gifts for relatives and friends into Canada duty free if each gift is valued at $60 Canadian or less. If the value of the gift is more than $60 Canadian, you may have to pay duties and taxes. You cannot bring tobacco and alcohol products as gifts.

Pleasure boats must contact Canada Customs at 1-888-226-7277 upon arrival to Canada at an approved reporting site. Private aircraft must also call this number between one and 72 hours prior to departure and again upon arrival at an approved airport of entry.

Weather Forecasts
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Victoria boasts the mildest climate in Canada. For current weather reports, please visit one of the following direct links or call the appropriate telephone number:

Weather Office

The Weather Network

My BC — Weather

Specialized weather reports: 1-900-451-4997 ($0.75 charged per minute)

Recorded weather forecast for Victoria: (250) 656-3978

Talking yellow pages marine forecast: (250) 953-9000

Talking yellow pages marine forecast for Victoria: (250) 953-3502

For more information about average temperatures in Victoria thorughout the year, please visit our Climate section in our About Victoria section.

Travel Advisory Reports
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Canada is an extremely safe country to travel to and in. However, if you have any concerns, please contact one of the following resources for up-to-date information:

Canadian Tourism Commission

Department of Foreign Affairs

RCMP Tourist Alert
Tourist Alert is an emergency service administered by the Royal Canadian Mounted Police (RCMP). The names of visitors who have urgent messages waiting for them are posted in Visitor Info Centres and other transit points. If you see or hear your name listed in newspapers, information centres, on radio or television, telephone the nearest RCMP office for more details.

Canadian Consulates around the world

Airports
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Victoria International Airport is located 18 kilometres north of Victoria. The airport is home to scheduled and charter airlines, flying schools, air freight and courier services, fuel dealers, aircraft maintenance facilities and fixed base operators. Concessions in the air terminal building include a gift shop, newsstand, restaurant, lounge, foreign exchange and video games. 86 hectares are dedicated to recreational purposes including a five-diamond baseball facility. High tech, manufacturing and industrial businesses also make their headquarters at our airport.

Airport Expansion 
Over one million passengers and an estimated two million meeters and greeters pass through the airport and use the facilities every year. To accommodate the dramatic 60% increase in passenger volume over the last five years, a major terminal building expansion is underway. The renovations and additions to the air terminal building are designed to enhance the quality of space and ease of movement through the air terminal building. Wherever practical design maximizes the height and natural light quality of the building and blends with the building’s natural surroundings. The terminal update is scheduled to be complete in June of 2002.

After deplaning and walking through the covered walkways, passengers will enter the two-level glass arrivals hall which will provide a spacious environment that appears to bring the outdoors inside. Extensive interior and exterior landscaping will underscore Victoria's reputation as the Garden City.

Greeters will be able to relax in an enlarged arrivals seating area containing new and more comfortable seating units. A flight information display system (or FIDS) will provide real-time information regarding arrivals and departures. A public viewing area with new retail, food and beverage, and other services close by will permit greeters to view aircraft on the apron. The baggage pick up area will be expanded to triple the present size and will include three larger baggage belts, allowing passengers to easily identify and collect their baggage and be quickly on their way.

An increase in the number of check in counters will allow faster processing for departing passengers. The larger, relocated passenger screening facility will speed passengers to the new glass-enclosed lower hold room, which will offer a business centre, retail outlets, and food and beverage service. Once seated in the hold room passengers will enjoy a view of the apron and beyond to the hills of North Saanich and Salt Spring Island. A covered walkway leading from the hold room will provide protected access for passengers boarding at the smaller aircraft gates. A new upper hold room will be constructed allowing passengers easy access along glass enclosed covered walkways to the existing and new loading bridges and onto larger aircraft. A newsstand and snack bar will be available for the convenience of the waiting traveller. Both escalators and elevators will be provided.

New Security Measures
As a result of the events in the United States of America on September 11, 2001, Transport Canada has issued a number of heightened security measures at Canadian Airports, including the Victoria International Airport. The Victoria Airport Authority is following all government recommendations to ensure a safe and secure trip for travellers. The new measures affect passengers during the check-in process. The Victoria Airport Authority and the airlines would like to remind passengers that they will be questioned at check-in about the origin and content of their luggage. Questions now asked will include:

Carry-on baggage is not permitted to contain knives, knife-like objects, straight razors, scissors, ice picks, or similar articles that may pose a threat to the security of civil aviation. Any such item found will be seized by airport security. If possible, minimize the amount of electronic or battery-operated devices packed in either carry-on or checked baggage. These include: radios, radio cassette players, personal stereos, compact disc players, laptop computers, electronic games, calculators, clocks, hair dryers, travel irons, portable telephones, pagers, cameras, video cameras, mini televisions, hair curlers, electronic razors, musical keyboards, electronic toothbrushes and children's electronic toys.

Travellers that are required to carry medical syringes in their carry-on luggage are recommended to carry a doctor's note, prescription, or medical certificate confirming their need for the items. This will expedite the security screening process. Departing passengers are advised to arrive two hours prior to their flight and to bring proper photo identification. For further information regarding a specific flight, passengers are advised to contact their airline representatives.

Airport Taxes 
An airport tax is currently levied as follows, but does not apply to passengers with connecting flights on the same calendar day.

Vancouver International Airport Improvement Tax: $15 CDN
Domestic Tax (including Mexico and US): $10 CDN
British Columbia Tax: $5 CDN

Airport Information Links

For more information about the Victoria International Airport, visit www.cyyj.ca

Vancouver International Airport: www.yvr.ca

Seattle-Tacoma (Sea-Tac) International Airport: http://www.portseattle.org/seatac/default.htm

Travelling with Pets
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All pets must be accompanied by their owners when entering Canada. Dogs and cats entering from the US must be accompanied by a certificate ,signed by a licensed Canadian or US veterinarian, certifying that the pet has been vaccinated against rabies during the preceding 36 months. An exception is made for puppies or kittens that are younger than three months old. Personally-owned dogs or domestic cats originating from the United States do not normally require import inspection.

Many Victoria and Vancouver Island accommodations accept pets. It is recommended that you call the accommodation in advance to confirm. There are also several kennels in the Victoria area.

If you are intending to import pets into Canada from a country other than the United States, you should be aware that fees now apply to some inspection and quarantine services provided by the Canadian Food Inspection Agency. The fee for an import inspection on a personally-owned dog or domestic cat is $30. For pet birds being brought into Canada from countries other than the US, the charge is $35 for an import permit, $100 for the approval of a quarantine site for the bird, $35 for inspection and $130 for overseeing a quarantine period. The Goods and Services Tax and other applicable taxes may be charged on these services. The fees cannot be claimed under a traveller's personal exemption.

View a complete list of Accommodation Members that accept pets is available by clicking on the following link: Pet Friendly Accommodation. Please note that some accommodations have restrictions on pets size and numbers, so please check first with the accommodation to ensure your pet meets their requirements  

For more information about importing pets, visit www.inspection.gc.ca/english/anima/heasan/import/petse.shtml 

Or contact:

Western Import Service Centre
7 am to 12 am (local time)
Telephone: (inside Canada or US): 1-888-732-6222
(all other countries): 1-604-666-7042
Fax: 1-604-270-9247 

Passports and Visas
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Visitors to Canada are usually granted entry for six months. If you wish to stay longer, you must apply for a visitor extension. Generally, visitors are not allowed to work or study while in Canada without authorization.

Citizens or permanent residents of the US do not currently need passports or visas to enter Canada, but proof of citizenship, such as a birth certificate, voter's registration or baptismal certificate must be carried.  More information about passports and required travel documents  can be found in our trip planning section.

Proof of residence, such as a driver's licence, should also be carried. At least one ID card with a photo must be carried. US permanent residents should carry their Resident Alien Cards (Green Card). Temporary residents of the US need a passport for travel to Canada and may also require a visitor's visa.

All other persons entering Canada as visitors must be in possession of a valid national passport or other recognized travel document. Citizens of some countries also need visas to enter Canada. Visa applications and enquiries must be made at a Canadian embassy, consulate or mission outside of Canada and prior to travelling to Canada. Visas are not available at the border or airport. Visitors from more than 130 countries need a visa to enter Canada. Visitors from 60 countries are exempt from this requirement. For a complete list of these countries, please visit http://www.cic.gc.ca/english/visit/visas.html.

Travellers with children should carry identification for each child, as required for adults. Divorced parents with shared custody rights should carry legal documents establishing their status. A letter of permission from the parents of any children accompanying travellers (for whom they do not have legal custody) must be carried.

In addition to required documentation, visitors wishing to enter Canada must:

• intend to return to their home country and not try to stay in Canada;
• be in good health (Some visitors may be asked to undergo a medical examination at their own expense. See Health Certificates);
• have sufficient funds to cover travel costs and support themselves during their stay;
• not pose a security risk or have a criminal record (this includes convictions for driving while intoxicated) ;
• comply with all Canada Customs regulations (See Customs);

For more information about entering Canada, visit Citizenship and Immigration Canada at www.cic.gc.ca/english/index.html

Health Certificates
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A medical examination may be required for visitors to Canada. For tourists visiting less than six months, no medical examination is required. Tourists visiting for longer than six months only require a medical examination if they have resided or sojourned for six or more consecutive months in a designated country or territory in the year immediately preceding the date they are seeking entry to Canada.

For the list of designated countries/territories, visit http://www.cic.gc.ca/english/visit/dcl.html

Maps and Charts
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The following links are to resources offering information about maps and charts:

Crown Publications

Tourism British Columbia

City of Victoria

Air Facilities Map — British Columbia Aviation Council

Travel Distances and Times
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(Note: 1 km = approximately 0.6 mi)

The BC Ferry Corporation has 38 vessels plying the waters between Vancouver Island, the Gulf Islands and mainland BC on 26 different routes. The ferries are large, carrying up to 360 vehicles and more than 1,500 passengers.

For more transportation information on Getting Here and Getting Around, pleae visit our Transportation section.

Jet Lag
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What is jet lag?
Jet lag is a condition often experienced by travellers following a long flight through several time zones. One or all of the following symptoms may be experienced:

Fatigue
Feeling worn-out and tired for days after arriving is generally accompanied by a lack of concentration and motivation, especially for any activity that requires effort or skill, such as driving, reading or discussing a business deal. Even simple daily activities can become harder, and the capacity to truly enjoy a holiday is significantly reduced.

Disorientation, fuzziness
Having to return to check three times to see if a hotel room was left locked or unlocked is a typical symptom reported by people experiencing jet lag.

Becoming irrational or unreasonable
"Losing it" is a symptom reported by aircrew, which explains why long-haul flights get very tedious near the end and why going through customs and immigration and getting to the hotel often seems like a real drama.

Broken sleep after arrival
Crossing time zones can cause you to wake during the night and then want to fall asleep during the day. Your circadian rhythms have been disturbed and it can take many days for your body to readjust to the new time zone. NASA estimates that you need one day for every time zone crossed to regain normal rhythm and energy levels, so a five-hour time difference means you will require fivedays to get back to normal.

Diarrhoea
A report from the World Health Organization directly links jet lag with problems of diarrhoea caused by microbiological contamination of water or food, which it says affects about 50 per cent of long-haul travellers. Factors such as travel fatigue, jet lag, a change in diet, a different climate and a lower level of immunity may aggravate the problem by reducing travellers' resistance and making them more susceptible to this type of infection or poisoning.

In addition to the above symptoms of jet lag, the syndrome is made worse by some common physical problems caused by being confined in an airliner for hours:

Dehydration
This can cause headaches, dry skin and nasal irritation and make you more susceptible to any colds, coughs, sore throats and flu that are floating around in the aircraft.

Discomfort of legs and feet
Limbs swelling while flying can be extremely uncomfortable and, in some cases, may prevent travellers from wearing their normal shoes for up to 24 hours after arrival.

What causes jet lag?

Crossing time zones
The main, but not the only, cause of jet lag is crossing time zones. Usually going east is worse than going west. Children under three don't seem to suffer jet lag badly, as they are more adaptive and less set in their ways. Adults who adjust readily to changes of routine also seem less susceptible to jet lag. Those who are slaves to a fixed daily routine are often the worst sufferers.

Your pre-flight condition
If you are over-tired, excited, stressed, nervous or hung-over before the flight, you are setting yourself up for a good dose of jet lag. How many times have you heard travellers say "Don't worry, I'll catch up on my sleep on the flight"? The truth is that most people do not sleep soundly on an aircraft. The wise traveller who wants to get the most out of a trip has a good night's sleep prior to departure.

Dry atmosphere
The air aboard passenger jet aircraft is dry. To people who normally live in more humid conditions, the change can be striking. Dryness can cause headaches, dry skin and dry nasal and throat membranes, creating the conditions for catching colds, coughs, sore throats or the flu. Drinking plenty of water helps and some frequent flyers take a bottle of water with them. Some airlines supply water frequently to passengers, but others only have a small water fountain near the toilets. Coffee, tea, alcoholic drinks and fruit juices are not recommended; water is what your body wants.

Cabin pressure
At a cruising altitude of near 30,000 feet, the aircraft is pressurized to near 8,000 feet. Unless you live near 8,000 feet and are acclimatized to this pressure, you may suffer from swelling, tiredness and lethargy.

Stale air
Providing a constant supply of fresh air in the cabin costs the airlines money and some airlines are more willing to oblige than others. The air supply in business and first class is often better than in economy class. A lack of good air makes you tired and irritable and can cause headaches. Sometimes if you ask the flight attendants to turn up the fresh air, they will do so.

Alcohol
The impact of alcohol on the body is two to three times more potent when you're flying. One glass of in-flight wine has the effect of two to three glasses on the ground. Add this to the other problems mentioned here and you can get off the plane with a huge hang-over that simply compounds the effects of jet lag.

Food and drink
Airline coffee and tea not only tend to taste awful, they have a higher-than-usual caffeine content and are abrasive on the stomach. Orange juice is also abrasive if you are not used to it. If you do not normally drink strong coffee, tea or orange juice, do not try it while flying. Go easy on the frequent meals served in-flight; you don't need them and sitting in a cramped position puts extra pressure on your stomach. Beware of risky foods served on some airlines in certain parts of the world, including salads and cold meat and fish. According to the World Health Organization, 50 per cent of international travellers experience stomach problems, so dietary care is important while flying.

Lack of exercise
Lack of exercise is one of the worst aspects of long-haul flying. It makes the flight uncomfortable and sets you up for a longer period of jet lag afterwards. Do stretching exercises in your seat, especially for the legs, and, if possible, go for walks up and down the aisle. If you have a spare seat next to you, try to get your feet up. Get off the plane whenever possible at stop-overs and do some exercises (do not worry what others think). If there is an opportunity during a ground stop, take a shower; it freshens you, tones the muscles and gets the blood moving again.

Techniques for reducing jet lag

Pre-flight
This is one of the most important aspects of combating jet lag. Before departing, make sure you have all your affairs, business and personal, in order. Ensure you are not stressed by excitement or worry and not tired or hung-over from a function the night before. Get plenty of exercise in the days prior to departure and try to avoid sickness such as the flu, colds and so on. If you have a cold, flying will probably make it worse; ideally you should delay the trip. Get a good night's sleep just prior to departure.

East or west?
There is much debate about whether it is better to fly eastward or westward. It may be largely a matter of personal preference, but there is some evidence that flying westward causes less jet lag than flying eastward.

Night or day flight?
It is largely a matter of personal preference based on experience. Most travellers think daytime flights cause less jet lag. More daytime long-haul flights are being added by major airlines.

Drinking fluids
The dry air in aircraft causes dehydration. Drinking plenty of non-alcoholic fluids counters this. Water is better than coffee, tea and fruit juices. Alcohol is not only useless to combat dehydration, but has a markedly greater intoxicating effect when drunk in the rarefied atmosphere of an airliner than it does at ground level.

Sleeping aids
Blindfolds, ear plugs, neck rests and blow-up pillows are all useful in helping you get quality sleep while flying. Kick off your shoes to ease pressure on the feet. Some airlines provide soft sock-like slippers and many experienced travellers carry their own.

Exercise
Get as much exercise as you can. Walking up and down the aisle, standing and doing small twisting and stretching exercises in your seat all help to reduce discomfort, especially swelling of the legs and feet. Get off the plane if possible at stop-overs and do some exercises or take a walk. Exercise also helps to reduce the possibility of blood clots and associated traumas.

Showers
During extended stop-overs on a long-haul flight, showers are sometimes available. A shower not only freshens you but tones the muscles and increases circulation, which will make you feel much better for the rest of the flight.

What to Pack
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While visiting Victoria, smart, casual clothes will see you through most situations. Comfortable walking shoes are a must. This resort-style city is made for strolling, with downtown hotels, restaurants, shops and parks within close proximity of one-another.

Summer
Victoria enjoys warm, comfortable summers that are rarely scorching. Shorts, T-shirts and sandals are suitable, but with constant ocean breezes blowing in off the water, a sweater or light jacket may be required and is recommended in the evenings.

Fall
Autumn is very mild with summer-like weather often stretching into October. As the leaves start to fall, the air turns crisp in the morning and is cool overnight. Layering your clothing is a good idea in order to adjust to the weather as the day unfolds. Warm clothing worn in the morning may be removed as the sun comes out in the afternoon, and then replaced again in the evening. A waterproof jacket and umbrella are also recommended for this time of year.

Winter
Although winters are mild and rarely include snow, warmer clothing is recommended between the months of November and March. To stay cosy and dry, you will need warm clothes, a raincoat and an umbrella. Waterproof footwear is always a good idea. Hats, gloves and scarves are not as readily worn as in other snow-covered areas of Canada, but are often appreciated.

Spring
The fresh spring air blows in early to our seaside city. February or March start to see the early crocuses and daffodils popping up, quickly followed by an eruption of spring blossoms. Recommended attire is similar to autumn, but with clothing geared slightly towards warmer, sunnier weather.

International Telephone Codes
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Public telephones are located in all major centres. A local call costs 25 cents. The operator will confirm long distance and international call rates. Some public telephones accept credit cards. Phone cards that allow you to purchase a certain amount of time in advance are available at most convenience stores.

While placing a local call within Victoria, it is not necessary to dial the area code, simply dial the seven-digit telephone number (example: 555-1234). If placing a call outside Victoria, either to somewhere on Vancouver Island or elsewhere in British Columbia (excluding Greater Vancouver), you must dial "1" and then area code "250" prior to the number you are calling (example: 1-250-555-1234). If you are making a call to somewhere in the Greater Vancouver area, the area code is 604 (example: 1-604-555-1234).

To make a long distance telephone call in Canada, dial "1", then the corresponding area code from the list below, then the telephone number. If the area code for the location you are calling is not shown, dial "0" and ask the operator. If you need to call the United States or another foreign country from Canada, please obtain the appropriate country and city codes from the front of the local telephone directory.

Electricity Voltage
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In Canada, the electrical current is 110 volts, 60 Hz; the same as in the United States. Most countries outside North America use 220-volt electricity.

If you are travelling to Canada from a country other than the United States and your appliance is not dual voltage, you will need to use a converter or a transformer to change the 110-volt electricity into 220-volt electricity. If your appliance is dual voltage, you can switch it to work on 110 volts without a transformer or converter. Remember to switch it back when you return home.

The electrical outlets in Canada are also different. Most plugs on appliances used outside North America do not fit into the outlets in Canada. Outlets in Canada have space for plugs with three prongs. Power cords often have plugs with three prongs, but most common appliances have plugs with only two prongs, the left side slightly larger than the right. Visitors to Canada, with the exception of Americans, will most likely need a plug adapter to plug in electrical devices.

Converters should only be used with electric products. Electric products are simple heating devices or have mechanical motors. Examples are hair dryers, steam irons, toothbrushes or small fans. Converters should not be used for more than three hours at a time.

Transformers are used with electronic products. Electronic products have a chip or circuit. Examples are radios, CD or cassette players, shavers, camcorder battery rechargers, computers, computer printers, fax machines, televisions and answering machines. Transformers can also be used with electric appliances and may be operated continually for many days. (The advantage of converters is that they are lighter and less expensive than transformers.)

Converters and transformers are available for appliances of different wattages. Most products have the wattage printed somewhere on them. (Some products list only amps. A rough conversion is: one amp equals 1000 watts). The wattage of your appliance must fall within the range of the converter or transformer being used (allow a margin of at least 10 watts).

Plug adapters do not convert electricity. They simply allow a dual-voltage appliance, a transformer or a converter from one country to be plugged into the wall outlet of another country. 

Video Systems
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Not all of the world’s video equipment works in the same way. Most countries around the world use one of three main television broadcast standards: NTSC, PAL or SECAM. Canada uses the NTSC system. Each of these standards is incompatible with the other. For example, a video recording made in the UK could not be played on Canadian standard VCR's or shown on TV.

NTSC
The first colour TV broadcast system was implemented in the United States in 1953. This was based on the NTSC (National Television System Committee) standard. NTSC is used by the United States and Canada as well as many Asian countries, including Japan. NTSC runs on 525 lines per frame.

PAL
The PAL (Phase Alternating Line) standard was introduced in the early 1960's and implemented in most European countries except for France. The PAL standard utilizes a wider channel bandwidth than NTSC, which allows for better picture quality. PAL runs on 625 lines per frame.

SECAM
The SECAM (Sequential Couleur Avec Memoire or Sequential Colour with Memory) standard was introduced in the early 1960's and implemented in France. SECAM uses the same bandwidth as PAL, but transmits the colour information sequentially. SECAM runs on 625 lines per frame.

Disabled Travellers
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By law, all Canadian transportation carriers such as airlines, railways and ferries are required to ensure that travellers with disabilities do not encounter undue obstacles while using their services.

Public buildings have special facilities such as ramps, properly equipped washrooms and automatic doors. Many commercial buildings also have similar facilities. At all public buildings and shopping malls, parking spaces for the vehicles of persons with impaired mobility are designated and reserved. Vehicles using these spaces are required to display a disability sign in the vehicle window.

Watch for the Access Canada logo identifying inspected and rated accommodations offering services for persons with disabilities.

A person with a disability accompanied by a guide animal has the same rights, privileges and obligations as a person not accompanied by an animal. A fee may not be charged for a guide animal accompanying a person with a disability.

The Canadian Red Cross Loan Service lends medical equipment to visitors by donation for a maximum of three months. Authorization from a medical professional is required for mobility equipment loans.

For information about wheelchair-accessible highway safety rest areas, please contact:

Ministry of Transportation and Highways
4B-940 Blanshard Street
PO Box 9850, Stn Prov Govt
Victoria, BC, V8W 9T5
Tel: (250) 387-7771

Hearing and speech impairment services are available for persons with disabilities by contacting:

Island Deaf and Hard of Hearing Centre
300-1627 Fort Street
Victoria, BC
Tel: (250) 592-8144

Currency & Insurance Information

Banking/Credit Cards
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Banks are generally open from 9:30 am to 4 pm, Monday to Friday and sometimes on Saturdays, depending on the branch. Banks are closed on statutory holidays. Cash machines with 24-hour access to networks such as Plus, Cirrus, Interac and Visa are available at all banks and many convenient locations throughout Victoria and Vancouver Island. Major credit cards and Interac are accepted at most locations. Any charge to a credit card will reflect the applicable exchange rate.

Currency
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Canadian currency is in dollars and cents. Our one dollar and two dollar denominations are coins, while all other dollar denominations are paper currency.

All international visitors, including US residents, should be aware of currency exchange rates. Currency exchange is available at Canadian banks and exchange houses, but it is recommended that Canadian currency be purchased before arriving in Canada. Traveller's cheques are encouraged and are the safest and most convenient way to carry money.

US currency is accepted at most shops and restaurants. Exchange rates vary, but $1 US usually receives about $1.20 - $1.30 CDN. Major credit cards and Interac are accepted at most locations. For up-to-the-minute currency conversion and comparisons of purchase prices (in Canadian currency) of other national currencies, please visit CurrencyGuide.com

Taxes
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The Federal Goods and Services Tax (GST) is a value-added tax of 7%, applied to most purchased goods and services, regardless of whether the buyer is a resident of Canada or a visitor to Canada. Visitors living outside of Canada can obtain a rebate on most goods taken out of Canada and for the GST on accommodation if their stay is less than 30 days.

An 8% Hotel Room Tax is levied on all BC accommodations, with the exception of campgrounds and houseboats. Local Municipal Government, where approved, levies an additional 2% tourism tax on accommodation bills and houseboats.

An instant GST rebate of up to $500 can be obtained by submitting receipts and a one-page form to participating duty-free shops. Alternatively, visitors may file for a GST rebate once they return home; they will receive reimbursement by cheque. Forms are available at Tourism Victoria's Visitor Info Centre.

A provincial sales tax (PST) of 7.5% applies to all retail purchases, with the exception of liquor, which is taxed at 10%. For more information or assistance, call (920) 432-5608 (outside Canada) or 1-800-668-4748 (inside Canada) or write to Visitor Rebate Program, Summerside Tax Centre, Revenue Canada, Summerside, PEI, C1N 6C6, Canada.

An airport tax is also levied as follows, but does not apply to passengers with connecting flights on the same calendar day.

Vancouver International Airport Improvement Tax: $15 CDN
Domestic Tax (including Mexico and US): $10 CDN
British Columbia Tax: $5 CDN

Travel Insurance
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Whether or not to buy travel insurance has become less of a question than it once was, due to non-refundable air fares, health factors, incidents of terrorism and natural disasters such as earthquakes and hurricanes. Some insurance plans are comprehensive, while others allow you to buy a specific type of coverage. Deciding what travel insurance to buy, and for how much, can be a daunting process. Here are some factors to consider:

Health Insurance
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Visitors from outside Canada should clarify the coverage provided by their personal insurance carrier before leaving their country. Health insurance plans often do not cover all or any services received outside the country of residence, so you may wish to obtain health insurance before coming to Canada. If you are taking medicine prescribed by your physician, you should bring a copy of the prescription with you in case it needs to be renewed by a doctor in Canada. All medicine should be carried in the container in which it was dispensed. Should you require medical attention while in Canada, Canadian hospitals and medical services are excellent. The vast majority of hospitals in Canada are publicly managed and rates are set by provincial and hospital authorities. 

Motor Vehicle Insurance
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Ensure that you have proof of insurance while driving in Canada. US motorists should obtain a Canadian Non-Resident Inter-Provincial Motor Vehicle Liability Insurance Card from their insurer before travelling to Canada. This indicates that you are covered with the minimum legal insurance requirements throughout Canada. If you are involved in an automobile accident, you should immediately contact the local police or RCMP, then your own insurance company. If the accident involves a BC-licensed and registered vehicle, contact the nearest Insurance Corporation of British Columbia (ICBC) office, listed in the telephone directory, for advice.

Legal Information

Driving in Canada
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Canada has an excellent highway system, with distances and speed limits clearly posted on highway signs in metric (km/hour). In Canada, vehicles are driven on the right-hand side of the road and speed limits are enforced by local police or the RCMP. If stopped for speeding, motorists are issued a ticket and must pay a fine. On Vancouver Island, the Island Highway is paved and in excellent condition. All secondary highways are usually paved.

The use of seat belts is mandatory for drivers and passengers in British Columbia and also enforced by police. Again, fines are issued for not complying to seat belt laws. Visitors should note that an infant car seat is required for children weighing up to 9 kg (20 lbs). For residents, an infant or child car seat is required for children weighing up to 18 kg (40 lbs).

Tourists are permitted to drive in British Columbia for up to six months if they hold a valid driver’s licence from another province, state or country. International driver's licences, US state driver’s licences and licences from other countries are all valid in Canada. It is recommended that US motorists obtain a Canadian non-resident interprovincial motor vehicle liability insurance card from their insurer before travelling to Canada. This indicates that you are covered with the minimum legal insurance requirements throughout Canada.

In Canada, drinking and driving is a criminal offence. To operate, or be in the care or control of a vehicle, whether in motion or not, with a blood alcohol content of more than 0.08 mg of alcohol in the bloodstream is punishable by law.

If you are involved in an automobile accident, you should immediately contact the local police or RCMP, then your own insurance company. If the accident involves a BC-licensed and registered vehicle, contact the nearest Insurance Corporation of British Columbia (ICBC) office, listed in the telephone directory, for advice.

Motorcycle helmets are mandatory in BC and must be worn by all persons riding motorcycles. An exception is granted to anyone who practices the Sikh religion, has unshorn hair and habitually wears a turban composed of five or more square metres of cloth.

All common fuels, including leaded and unleaded gasoline and diesel, are available in Canada and are sold in litres. Propane is also available at many gas stations.

Recreational vehicles (RVs) and trailers not exceeding 2.6 m (8'6") in width are permitted entry into Canada for touring purposes for periods of up to 12 months. No customs fees are payable. Motor vehicle registration forms and proof of insurance are required for every vehicle and trailer. If the vehicle is not registered to the driver, documentation authorizing your use of the vehicle or trailer must be provided.

If the vehicle is rented from a company, the motor vehicle registration form and a copy of the rental agreement should be carried. The rental document should bear an endorsement to the effect that the rented vehicle is permitted entry into Canada.

When a vehicle or trailer weighing 1,400 kg (3,087 lbs) or more is towed behind a recreational vehicle, the towed vehicle must be outfitted with functional braking and emergency breakaway devices which apply the brakes at the end of the axles. Additionally, one or more safety chains that can hold the weight of the towed vehicle must be attached.

Check with Canada Customs if you plan to leave your vehicle in Canada. Canadian residents may not use a US citizen's possessions unless Canadian duties and taxes have been paid. A special permit (E-99) from Canada Customs is available if you plan to leave your recreational vehicle in Canada for a season. The posted permit must be clearly visible from outside the vehicle.

24-hour BC border crossings are available at
Highway 99 — Peace Arch; Highway 97 — Osoyoos; Highway 95— Kingsgate; Highway 15 — Douglas truck crossing; Highway 11 — Huntingdon, and Highway 9 — Roosville.

Free GST (Federal Tax) rebates are available at the following BC border crossings
Douglas truck crossing — Heritage Duty Free Shop (Highway 15)
Langley area — Aldergrove Duty Free Shop (Highway 13)
Huntingdon — Huntingdon Duty Free Shop Inc. (Highway 11)
Kingsgate — Kingsgate Duty Free Shop Ltd. (Highway 95 South)
Osoyoos — Osoyoos Duty Free Shop Ltd. (Highway 97 South)
Surrey — West Coast Duty Free Store (176^th Street/Highway 15)

For information on road conditions while travelling in BC, contact the following
Ministry of Transportation and Highways
940 Blanshard Street
Victoria, BC
(250) 387-3198
www.th.gov.bc.ca/bchighways/roadreports/roadreports.htm

1-900-565-4997 ($0.75/minute)
1-800-550-4997 VISA/MC only (charges still apply)

Super Pages telephone directory pages road report (a free, pre-recorded telephone information service providing updated critical road information. Only details severe/extreme conditions and closures):
(250) 953-9000 (7623) — Victoria
(604) 299-9000 (7623) — Vancouver
(250) 374-2929 (7623) — Kamloops
(250) 861-2929 (7623) — Kelowna
(250) 492-2929 (7623) — Penticton
(250) 545-2929 (7623) — Vernon
(250) 564-2929 (7623) — Prince George
(604) 420-4997 in Greater Vancouver (charges may apply)
*4997 cell phone (free call)
Free reports at all Husky Stations.
Most Visitor Information Centres have reports.

Toll Highways
The Coquihalla Highway (Hwy #5, Hope to Kamloops, 195 km) is a toll highway. The toll booth is located midway between Hope and Merritt, at the summit (1,234 m). The cost is $10 per passenger vehicle (cars/RV’s/light trucks with trailers/campers/motorhomes and converted buses). The cost is $20 for a truck or bus with two axles, over 6000 kg. Visa, MasterCard and Interac are accepted. Interac costs six cents more than cash service, but is less costly than credit card service. Should you wish to avoid the toll, alternative routes are available.

Cycling Laws and Regulations
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In British Columbia, it is mandatory for all cyclists (operators and passengers) to wear safety helmets. Cyclists can be ticketed for not wearing helmets, riding on the sidewalk, not obeying traffic rules as per the Motor Vehicle Act and for not having both a headlight and a tail light (in addition to reflectors) after dark. It is against the law to ride double. Cyclists who abide by the Motor Vehicle Act may be entitled to some compensation if they are in an accident where a vehicle was deemed by the Insurance Corporation of BC to be at fault. A licence is not required.

Motorcycles Laws and Regulations
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Motorcycle helmets are mandatory in BC and must be worn by all persons riding motorcycles. An exception is granted to anyone who practices the Sikh religion, has unshorn hair and habitually wears a turban composed of five or more square metres of cloth.

Drinking and Alcohol
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The minimum age for the legal consumption of alcohol, beer and wine in British Columbia is 19. All liquor is sold in government liquor stores throughout Victoria and Vancouver Island as well as at a number of specialty wine and beer stores.

Smoking in Public Places
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Many cities and municipalities in British Columbia have passed smoking by-laws that prohibit smoking in restaurants and reduce the smoking areas allowed in pubs and bars. Smoking in Victoria is prohibited in restaurants and pubs and inside any public buildings or offices. Hotels and motels throughout British Columbia offer non-smoking rooms or floors and it is recommended to specify your preference for a smoking or a non-smoking room when making your reservation. 

Fishing Regulations
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Separate licences are required for saltwater and freshwater fishing. Both licences can be purchased at most sporting goods stores, marinas, department stores and government agents' offices. A special licence is required for fishing in National Parks and is available from a Park Headquarters site. For specific information about fishing regulations, types of fish found in the Vancouver Island area and more, please visit our sections featuring Fishing - Freshwater, Fishing - Saltwater, and Fishing - Shellfish.

Hunting Regulations
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Hunting in Canada is strictly regulated. Hunting in National and Provincial parks is strictly prohibited. All hunters, whether resident or non-resident, must obtain a licence to carry firearms and to hunt. A hunting licence must be obtained from each province or territory in which you plan to hunt. It is essential that hunters obtain a copy of the current BC Hunting and Trapping Regulations Synopsis from the Ministry of Water, Land and Air Protection. Visit its website at http://wlapwww.gov.bc.ca/wld/hunting.htm.

Revolvers, pistols and fully-automatic firearms are prohibited entry into Canada. All firearms and weapons must be declared upon entry into Canada. Non-restricted firearms may be imported for sporting or hunting use while in Canada, for use in competitions or for in-transit movement through Canada; no permit or certificate is required. Restricted weapons may only be imported for the purpose of attending an approved shooting competition in Canada. A temporary Permit to Carry is required. All firearms must be transported unloaded. If firearms are transported in a vehicle, they must be kept out of sight and in a part of the vehicle which is kept locked, such as the trunk. Restricted weapons must be equipped with a locked safety device that will prevent the weapons from firing and must be transported in a locked case. 

Wildlife
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It is an offence under the Wildlife Act for a person to feed bears, cougars, coyotes or wolves, or leave food, food waste or other substances with the intent of attracting them. Safety brochures are available from the Ministry of Water, Land and Air Protection offices throughout BC or visit http://wlapwww.gov.bc.ca/eeeb/info/wildlife_human_interaction/index.htm.