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Executive Bios
   
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Roland Dietz, President and CEO, infuses Endeavor with a combination of library and technology experience. Previously with Elsevier for over 10 years prior to leading Endeavor, he brings experience in working strategically with libraries to deliver a focus to current and developing library needs. Roland was instrumental in Elsevier's launch of several broadly-defined commercial electronic products that have changed the ways libraries search electronic content, including well-known brands as ScienceDirect Onsite, ScienceServer and ScienceDirect Online. At Elsevier he worked closely with diverse libraries around the world to develop initiatives that concentrated on enabling access to information now and in the future.

In addition to his work with libraries of all sizes, Roland also brings to Endeavor years of technical and software experience. With previous strategic roles at Tulip Computers International and Philips Electronic Industries, he was responsible for the successful launch of various new hardware, software and networking / data-integration product lines that provided solutions for organizations of various sizes.

A founding member and Chairman of the European Computer Manufacturers Association's Market Research program, he is a member of the board of directors of TICER (a librarian education and consultancy program founded by Tilburg University). He is also a member of the New York New Media Association and an honorary member of the board of Electrotechnical / Software Engineering association of Delft University of Technology. Roland oversees all aspects of library automation and digital library integration products and services provided by Endeavor.

 
Arrow Don Muccino, Chief Operating Officer, comes to Endeavor after 27 years of progressive leadership at OCLC. Most recently Executive Vice-President and Chief Operating Officer of the globally recognized library database, research and services vendor, Muccino demonstrated a strong commitment to present and future customer needs while at OCLC. He oversees Endeavor’s customer support, implementation service, data services, information technology and operations. Under Muccino, Endeavor can offer a broader array of new and traditional methods of delivery and support of software systems and the services that accompany those systems.
 
Arrow Ralph Placzek, Chief Financial Officer, brings years of accounting and management experience to Endeavor. Prior to Endeavor, he was the CFO (and Vice President) of Webvan, an online grocery delivery service, managing all finance and facility maintenance activities. Ralph has also held several high-level finance positions in other industries as well. At Endeavor, his responsibilities include managing all aspects of the finance/accounting and operations/administration departments.  Ralph earned a BS in Accountancy from De Paul University and a MBA in Finance and Marketing from the Kellstadt Graduate School of Business, De Paul University.  He is also a Certified Public Accountant and a Certified Managerial Accountant.
   
Arrow Verne Coppi, Vice President of Development, has 25 years of software development experience. For 14 of those years, he developed large, transaction-intensive banking systems for NBD Bank (formerly State National Bank). For six years, he was the Manager of Development at NOTIS Systems, where he acquired both mainframe and client/server experience and served as manager of the NOTIS Horizon project. Verne oversees all aspects of the Voyager and digital library development teams, as well as managing the business analysts and the quality assurance and documentation departments.
 
Arrow Louis P. Leuzzi, Vice President of Global Sales – Lou has an extensive background in the software industry, with almost 25 years of professional experience serving in executive sales and professional services roles. Prior to joining Endeavor, he was the principal at Tintoria, Inc., a business consultancy firm focused on supporting venture-backed, privately held software companies. As vice president of Worldwide Sales and Marketing for Vanguard Solutions Group, a business intelligence and analytic solutions provider, he was instrumental in doubling annual revenue while expanding the company’s worldwide partnership program. Prior to joining Vanguard, he was vice president, Worldwide Sales and Consulting for Questra Corporation, where he helped transition the company from a system integrator to an enterprise software provider. He has also held executive positions with Vastera, Inc. and Marcam Corporation and began his career with Xerox Corporation. Lou holds a Bachelor's Degree in Business Administration from Park University.
 

Sr. Management

   
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Brad Baumgartner, Director of Global Business Development – Brad brings more than ten years of library market experience to Endeavor. Prior to joining Endeavor Information Systems he led successful sales careers at Dynix and The Library Corporation (TLC). Brad's role at Endeavor includes direct supervision of the sales organization in the Americas, management of several large university clients, working with the marketing organization to develop and launch new products and services as well as coordination with the Elsevier sales organization in the Americas. Brad is a graduate of Indiana University.

 
Arrow David Carlson, Director of Customer Support, leads Endeavor's Customer Support department, including Library Support, Technical Support, and Digital Software Support areas. While with Endeavor in the late 90s, Dave grew the functional and technical support teams through a time of tremendous growth for the company and returned in 2004 to lead Endeavor's customer support teams. He has extensive experience working with large and active call center and customer service environments from progressive leadership positions at prominent companies including Corporate Express, Ameritech Cellular and Paging, Follett Software Company, and Apple Computer. He earned a BS in Management from National-Louis University.
   
Arrow Randy Frink, Director of Marketing, oversees Endeavor's expanding marketing activities and presence around the globe. With more than 14 years of software and technology industry marketing experience, Randy directs the strategy and implementation of the company’s marketing communications, public relations, events and sponsorships. Prior to joining Endeavor, Randy has held key marketing roles at technology companies such as SPSS Inc., Divine InterVentures and Spyglass. He is a graduate of Creighton University.
   
Arrow Robert Gerovski, Director of Development , will oversee development programming for Endeavor's complete line of existing and emerging library software systems. Previously Director of Software Engineering for Trifus', a leading provider of content integration technology solutions for multi-vendor e-learning systems, Gerovski brings an established history of leading elite, high-performance, and efficient development teams. With experience in a variety of standard and emerging technologies from progressive development positions at Cyborg System, TV Guide Channel, SpaceLabs Medical, Intellistor, METRUM Information Storage and Auto-trol Technology, Gerovski will lead Endeavor's team of programmers and product architects.
   
Arrow Jim Miesse, Director of Product Delivery and Quality, has over 20 years of automated library services experience including managing implementation services at NOTIS. In addition to his years as a professional librarian managing circulation and systems groups, Jim has a full range of customer service experience including customer support, data conversion, training and implementation. Jim was previously Endeavor's Director of Customer Service. In his current role, he is responsible for quality assurance, documentation, beta support and packaging for all Endeavor products.
   
Arrow Sara Randall, Director of Strategic Products, oversees the direction of Endeavor's current digital asset management systems and an emerging line of software systems aimed to continue to aid libraries and institutions to deliver access to information. Co-chair of the Search-Retrieve Task Group of the NISO Metasearch Initiative, she has an extensive career in academic and research libraries as well as the library software industry. Previously Director of Library Systems for the University of Illinois, Urbana-Champaign; Executive Director of the Pennsylvania Academic Library Consortium, Inc. (PALCI); and Head of Automated Systems at Loyola University of Chicago; she has also held several progressive roles at NOTIS and Amigos Library Services.
   
Arrow Jeroen Reiniers, Director of Sales - APAC. Most recently based in Singapore as the Business Development Manager for LexisNexis - Asia Pacific, Jeroen collaborates with libraries of all kinds in many regions of the world. Previously the Market and Account Development Manager for Elsevier-Asia Pacific, Jeroen established successful initiatives for proactive customer-focused communication. In addition to work in Southeast Asia with LexisNexis, Elsevier and Reed Elsevier, he has held customer-focused positions in The Netherlands and the United Kingdom.
   
Arrow Kristen Stenglein, Director of Product Releases and Internal Operations - In her current role at Endeavor, Kristen is responsible for the management of the company's MIS, Internal Systems, and Product Integration teams.  Working in collaboration with Endeavor's product management and development teams, Kristen oversees the product release schedule for the company's suite of library management solutions.  Kristen has over 14 years of software industry experience, including positions at Motorola, JGSullivan Interactive, and Speakeasy Computing Corp.  Kristen joined Endeavor as an original employee during the company's inception in 1994.  She served in variety of roles, including technical writer, project manager, and release coordinator, returning to Endeavor's Services team in 2005.  She is a graduate of Marquette University and earned a Master of Science in Technical Communication and Information Design from the Illinois Institute of Technology.
 
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Tim Tamminga, Director of Business Development, Archive Solutions - Tim brings considerable expertise and more than 20 years experience in application solution marketing to Endeavor.  Tim joined Endeavor as the company's Director of Science Server/Major Account Sales.  Tim has also served as the product manger for Journals Onsite.  Prior to joining Endeavor, Tim spent time in various sales and marketing leadership positions at NOTIS, Geac and Ovid.  He also served in the sales division at SCT, and most recently was the Director of Sales at ObjectWave, a Chicago-based software development consulting service.

Tim is the author of "Preservation - Partnership Tackles Archiving Challenge," an article highlighting the relationship between Endeavor, Elsevier and Sun Microsystems, and how these organizations are collaborating to address the growing need for preserving information "born digital."  The article was published in the April/May 2006 issue of Research Information.  Tim has an undergraduate degree from York University in Toronto.  He holds a Masters in Environmental Studies, also from York, as well as a Masters in Library Sciencev from the University of Toronto. 

   
Arrow Gregor van Essen, Director of Sales - EMEA, joined Endeavor from Elsevier Science, where he managed sales in the Asia Pacific region. Based in Singapore, Gregor supervised a territory including India, Pakistan, Indonesia, Malaysia, Australia and New Zealand and played a key role in introducing Elsevier Science's digital library solutions into those areas. Gregor oversees Endeavor's sales efforts in the UK and Europe from his headquarters in Endeavor's London office.
   
Arrow Linda Voyles, Director of Customer Relations, is responsible for Endeavor's global customer relations activities and customer communications. Linda has over ten years experience in libraries and the library software industry.  During her tenure with Endeavor, she has worked with many National Libraries and large statewide consortia in both implementation and account management functions.  Linda is a graduate of Carleton College and has earned a MLS from the University of Illinois at Urbana-Champaign, and an MBA from The Lake Forest Graduate School of Management.
   
 

 


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Last Updated: 12-jul-06