Ordering

This resource helps answer any questions you may have about ordering products from CliniCareRx. If however your questions are not answered on this page, please feel free to contact our toll free customer service number at 1-888-665-6151 and we would be happy to answer any questions you may have.

Q. HOW DO I PLACE AN ORDER?
A. It's as easy as 1,2,3... When you place an order from our products page, you will be taken to a secure server where you will fill out our online order form indicating the products you want. Just fill in the user information fields, including your 'ship to' address along with your credit card information. You must answer an Online Medical Questionnaire, similar to that which you would fill out in your doctor's office. This will provide our medical personnel with information relevant to your medical condition. Once you complete the questionnaire, you will submit your order for processing by clicking on the confirmation button. A confirmation page will then appear. Then, just sit back and relax as your order is shipped to your door by courier.

Q. WHAT HAPPENS ONCE I SUBMIT MY ORDER?
A. A physician, licensed by the American Medical Association, will review the information you have submitted and either approve or deny your request. If approved, the physician will write the prescription and send it to a pharmacy where it will be filled and shipped to you via Federal Express, UPS or DHL who will deliver it by the following afternoon. Your prescription will include information explaining the usage, dosage and precautionary information regarding your medication. You will also receive our pharmacist's contact information in case you have any questions upon receiving your medication.

Q. WHAT IF I HAVE PROBLEMS SUBMITTING MY ORDER USING YOUR SECURED SITE?
A. It likely means your web browser does not support our 128-bit Encryption Security. In this case, please use the standard ordering option to place your order or simply call us at toll free at: 1-888-665-6151

Q. WHAT FORMS OF PAYMENT DO YOU ACCEPT?
A. CliniCareRx accepts American Express, Discover, MasterCard/Visa and Checks by Phone. You can also use a money order if that is more convenient for you.

Q. CAN I ORDER LARGER QUANTITIES OF THE MEDICATIONS LISTED?
A. We only ship the medications in the quantity listed on the order form.

Q. WHAT HAPPENS IF MY ORDER HAS BEEN DECLINED?
A. All sales are final with no returns, credits or cancellations. This is based on processing fees that accrue once the order is submitted. However, if the order is declined by the physician and/or the pharmacy based on medical reasons, all charges will be reimbursed. If the order is cancelled by the customer after submission, or declined by the pharmacy for ordering either too soon or as a duplicate order from another website, the customer will be responsible for a $55.00 processing fee and any applicable shipping and handling fees.