Shipping

This resource helps answer any questions you may have about shipping products from CliniCareRx. If however your questions are not answered on this page, please feel free to contact our toll free customer service number at 1-888-665-6151 and we would be happy to answer any questions you may have.

Q. WHAT ARE YOUR SHIPPING RATES AND POLICIES?
A. Once your order is approved; it will be forwarded to the pharmacy for fulfillment. When the pharmacy receives your prescription, it will be filled and shipped within two business days. We will notify you only if there is a problem with your order. If you don't hear from us, you may assume that your order has been processed. All orders are shipped from the pharmacy directly to you. The most common delivery method is via Federal Express. Although we ship 'next day' from the pharmacy, it may take up to 2 days from the time that you place the order until it reaches the pharmacy depending on the time of day that your order is placed and the time zone of the Doctor who is reviewing your request. From the time of your request until the time that you receive your medications may take 3 to 5 business days. At time of delivery, an adult signature is required in order to release the medication to you. This is to assure the protection of you and others. If no adult is available to sign for it, Federal Express should will leave you a note and tell you where to pick it up. The current shipping and handling fee for prescription medication is $18.00.

Q. DO YOU SHIP ORDERS EVERYDAY?
A. Pharmacies do not process prescription orders over the weekend. If you place an order after 2:00 pm Eastern Standard Time on Friday, or anytime on Saturday and Sunday, it will be sent to the Physician for evaluation, but will not be shipped from one of our pharmacies until Monday or Tuesday.

Q. DO YOU SHIP TO P.O. BOXES?
A. Unfortunately, we cannot ship to PO Boxes or mail delivery places. We can only ship to home or office addresses.

Q. CAN I ORDER LARGER QUANTITIES OF THE MEDICATIONS LISTED?
A. We only ship the medications in the quantity listed on the order form.

Q. HOW WILL THE PACKAGE ARRIVE? WILL PEOPLE KNOW ITS CONTENTS?
A. All packages are shipped in plain packaging to protect your privacy.