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How do I contact America's Wedding Gown Dress?

What if I can't find a particular wedding gown/dress I'm looking for?

How long does it take to process orders?

Do you ship international?

What is your Return Policy?

How do I choose the size for my dress?

What other colors you have for the dress style I like?

Do I have to pay sales tax on my order?

Is my credit card safe?

Can I pay by phone?

Other questions?


How do I contact America's Wedding Gown Dress?
America's Wedding Gown Dress, 295 Laketrail Drive, Alpharetta, GA 30022, USA.
Email: artjewel@gmail.com.

Phone: 1(678)464-3504 (9:00am - 6:00pm EST).
Fax: 1(678)393-2027 (24 hours a day, 7 days a week).

*Store owners/resellers please contact us for details. *We are looking for sales reps worldwide, please contact us for details.

What if I can't find a particular wedding gown/dress design I'm looking for?
If you like to have a wedding gown/dress design that we do not show here, please send us a picture of it and description of it. Please check out this page Your Desired Wedding Gown/Dress.


How long does it take to process orders?
Once you place your order, we estimate that your order should ship in about three(3) weeks.

Please add $25 for express delivery by UPS, in about 10 days.




Do you ship international?
Yes we do ship worldwide, including United Kingdom, Canada, Australia, Germany, Denmark, Netherlands, Italy, South Korea, Portugal, France, Sweden, Switzerland, Finland, Norway, Hong Kong, Spain, Japan, Singapore, and other countries and areas.


What is your Return Policy?
With America's Wedding Gown Dress your satisfaction is 100% guaranteed.
 
  • You can return or have an exchange of your wedding gown dress, within 15 days after receiving the dress
  • You will receive a refund for the purchase price.
  • You pay your return shipping costs.

  • How do I choose size for my dress?
    On the dress style big picture order page, there is a size chart A and B. You may choose the size number from the chart A or B that fits. If you do not like to use the chart, or, no size from these size charts fit you, you may simply choose "my own size" and enter your own measurements (bust/waist/hip) in the "Additional Comment" area, without using the size chart. We offer plus/small sizes the same prices.


    What other colors you have for the dress style I like?
    We offer almost any popular colors, for every style, including Gold, Lavender, Ivory, Navy, L Blue, Sage, White, Red Floral, Green Floral, Sky Blue, Carmine, etc. If you have a specific color you like, please email us or enter it in the comment area on order form and we will confirm with you.


    Do I have to pay sales tax on my order?
    America's Wedding Gown Dress is required to pay sales tax on orders shipped to Georgia, regardless of where the purchase originates. At this time, all other orders do not incur sales tax.


    Is my credit card safe?
    When your place an order from our online store, your credit card information is protected by our secure server. Our secure server software, together with your browser, strongly encrypts all of your personal information -- including credit card number, name, expiration date, and zip code -- so that it cannot be read by anyone else over the Internet.

        The encryption process converts the characters you enter into coded data that is then securely transmitted over the Internet. The order information you sent will be received and decrypted by authorized persons only.


    Are You Paypal Verified?
    Yes absolutely. We have been Paypal Verified since 2001.

    To protect your security, PayPal offers information on the status of this member.
    Seller Reputation: (310) Verified Buyers
    Account Status: Verified
    Account Type: US Business
    Account Creation Date: Oct. 16, 2001
    PayPal Member For: 3 years 5 months 18 days


    Can I pay by phone/fax?
    America's Wedding Gown Dress wants you to feel completely comfortable that when you place an order:

    • Online: You enter all of your information through America's Wedding Gown Dress's online store. You can order 24 hours a day, 7 days a week.

    • By Fax: You fill the online order form. And then fax your order form to: (678)393-2027 . You can fax 24 hours a day, 7 days a week. Your fax will just take a minute. You can verify your order on the phone if you like.

    • By Telephone: You enter all of the information except your credit card information online. We will keep your order on hold until you call or we call you. To complete your purchase, call us with your name and credit card information. Your call will just take a minute. You can verify your order on the phone if you like.

    Other questions?
    Please fill up the following form:

    Name:
    Email Address:
    Question(s):
     
     




    Send comments to: artjewel@gmail.com
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