Any reseller can take their business online, but it takes more than a token URL to combine e-commerce with first-class customer service and personalized advice.
That's why hundreds of ChannelOnline VARs have already set up more than 130,000 transaction-ready private and public storefronts where end-customers can browse their catalog, view custom pricing and place orders 24x7. The ability to set up unlimited customer extranets enables ChannelOnline VARs to provide great levels of service while freeing precious sales resources to win more business.
Key Customer Extranet / E-commerce Store Functions: *
Public store option available for customer to browse without logging in
Multiple custom storefronts with featured products and targeted category/manufacturer menus (additional store subscription required)
Quick and easy setup of customer self-registration option
Full product catalog or custom catalog displayed with individual customer pricing
Ability to browse, search and compare products
Ability to set the order of the categories/subcategories on the product search page
Ability to create targeted manufacturer and category menu
Easy setup of featured products and specials
Multiple part number & product search and search for quotes, orders and purchase orders
Storefront pricing set by category, subcategory, manufacturer, SKU, and cost
End-customer can process an order in 4 clicks
Ability for end-customers to view, modify, build and approve quotes and orders
End-customers can create their own "favorites" products list
Temporarily restrict access to end-customer storefronts
Advanced workflow ability to view all company documents or just the individual user that created them
Credit card acceptance through secure connection (transactions not supported)
Notification of end-customer orders by e-mail
Integration of storefront login into reseller's existing Web site by using linking instructions
Manual display of order status and shipping/tracking information
Help, FAQ & User guides available throughout the application
Memory configurator option for customer store
Sales Assistant Feature for 24/7 communication between customer and sales rep
E-mail link in storefront for support of your customers
Support for billing and shipping addresses with ability to add new addresses
Related products access from product overview page
Ability to e-mail product specs, quotes and orders in HTML or PDF format
Ability to setup buyers and employees with spend and usage limits as well as route company orders through customized approval hierarchies under CPAS (Company Purchase Approval System)
Ability to change the color scheme for various elements on the store to reflect your company branding
Ability to setup a custom domain name for your ChannelOnline store
* Some optional functionality is available at a fee, including: additional stores, public stores, page views exceeding 10,000 per month, and shopping engine export
