Customer Service > Contact Us

Contact Us

Tel: Toll-Free 1-877-890-6727
Fax: Toll-Free 1-877-890-0044
Email: info@bestsellersdirect.ca

WESTERN CANADA (Head Office):
# 210 - 8988 Fraserton Court, Burnaby, British Columbia V5J 5H8

CENTRAL AND EASTERN CANADA:
1326 Huron Street, Suite 324, London, Ontario N5V 2E2

ORDERING  All orders from schools and institutions are billed and shipped immediately. We do not require pre-payment. However, if you would like to pre-pay by credit card or cheque please do so. All orders are billed in Canadian Dollars. For U.S. customers, our web catalogue can show you the appoximate cost of your order in U.S. Dollars. We accept orders through our website, by email (info@bestsellersdirect.ca), by fax (toll-free 1-877-890-0044), by mail or by calling us toll-free at 1-877-890-6727. Orders from individuals/parents are required to be pre-paid by cheque or credit card. We accept Visa, MasterCard and American Express. Click here for information about shipping and taxes.

PAYMENTS  We do not require up-front payment from educational institutions, but we do request a purchase order number or an individual's name with your order. Our terms are net thirty days. We also accept Visa, MasterCard, and American Express.

100% SATISFACTION GUARANTEE  We want our customers to be completely satisfied with our service, products and delivery. That is why we offer a 100% satisfaction guarantee. Any product or service not fulfilling your exact expectations can be returned in its original condition for replacement, full credit or a complete refund within 30 days of purchase. Note: custom and/or special orders may not apply.