Frequently Asked Questions About Hosting

We have listed below answers to the most common questions we get asked about our Cobalt RAQ4 and cPanel Webservers.

 

Q. Can I use Frontpage extensions on your Cobalt RAQ4 or cPanel server?
A. Yes. We support all editions of FrontPage on our servers.

Q. How difficult is it to manage a hosting account?
A. Its easier than using the video - if you can use a web browser you can manage your domain on our webserver. We will show you for free.

Q. Can an easy to use server still have power?
A. Absolutely. All Cobalt RAQ4 servers come with a full cgi-bin and ssi capability, whether you choose to use it or not is up to you but the facility is there if you need it.

Q. What are your bandwidth charges?
A. We do not charge for bandwidth and we place no restrictions on bandwidth nor do we place any restrictions on data transfer.

Q. How can you offer unlimited web space?
A. With the size of hard drives now space is in abundance. We start you off with 50MB and if you need more simply ask. We increase your space in 50MB increments for each request.

Q. What about advanced features - do you support these?
A. Yes, we support most advanced features. All our web servers come with their own dedicated cgi-bin, and have access to PHP. SSL is an option for secure e-commerce and SSI is also fully supported. As our servers run on industry standard Cobalt RAQ platforms (in use in 1/3 of all the Tier 2 and Tier 3 service providers around the world) you can be sure all standard applications will run on our Cobalt RAQ4 web server.

Q. Do you support dedicated servers and co-location?
A. Yes, we support both. Our clients include major industry ISPs.

Q. Why do you give 1 month free?
A. This allows you 1 month to properly set up all aspects of your web site as well as try before you buy.