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At My Solitaire we are committed to providing our customers better value, quality, service, and selection of jewelry from any other on-line or brick and mortar jeweler. After you have placed the order our commitment continues on to ensure that your ring an/or gift arrives quickly and safely at your door step.

How do you know that My Solitaire received your order?

Once you confirm your order, you will receive an order confirmation email with your confirmation number. If you do not receive the confirmation email within an hour of the confirmation, please contact us at 1-866-697-6548 or e-mail us at customerservice@mysolitaire.com.

  As soon as your order is received by My Solitaire, it will be processed one of two ways. If the item you purchased is a non-customized item the order will be sent to the order fulfillment department for the item to be packaged and shipped.

If the item you purchased is a custom ring, pendant, earring, etc., the order will be sent to the workshop where the process of building the jewelry you designed will begin.

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Don't see exactly what you want? Request your own Custom Jewelry Design.
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