Predictive dialer technologies can be used for many different purposes.  They are particularly useful when there is a need to contact a large group of people by phone.   Predictive dialers are often used for the following purposes:

1. Welcome call campaigns
2. Telemarketing campaigns
3. Fund raising campaigns
4. Appointment confirmation
5. Sporting event notifications
6. Customer service call-backs
7. Quality assurance follow-up
8. Election campaigns
9. Marketing survey campaigns
10. Community alert campaigns
11. Account collections campaigns

Predictive dialer technology is valuable when multiple call centre personnel are needed to concurrently call customers or prospects.