The Hidden Cost of Software

Lets face it, running your own e-commerce business can often times be a daunting task. Orders to fill, customers to contact, inventory to receive - it's all part of the daily routine. As your business grows, you'll want to automate many of those tasks with the introduction of an Order Management/CRM solution.

When the time comes to start looking for a solution that best fits your needs, you will be faced with two basic choices - a hosted solution or an in-house solution.

A hosted solution is a web based application that is available anywhere you have an internet connection. The software resides on a server located in a data center - not at your location, and is monitored on a constant basis by the data center's employees to ensure uptime.

An in-house solution resides on a server inside your building and is accessible through your network. It is your responsibility to monitor the server for uptime.