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Hotels

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Riu Cancun All Inclusive

Hotel Information:

This family-oriented resort features an expansive granite-floor lobby with dark-wood accents, wrought-iron chandeliers, and an elaborately decorated dome ceiling with a vine-draped balcony. The resort attracts vacationers seeking casual, activity-filled holidays.

Amenity highlights:

Freshwater swimming options include a freeform, two-level "quiet pool;" another freeform pool; a pool with jetted sections and swim-up bar; and a pool featuring lounge chairs in shallow sections. Lapped by water that remains calm in most weather, the resort's beach extends 200 meters (219 yards). The All-Inclusive Plan includes use of snorkeling gear, boogie boards, kayaks, windsurfers, and small sailboats.

Insider tip:

Cancún's lively nightlife center begins approximately 200 meters (219 yards) from the resort.


Traveler Ratings Summary

Overall satisfaction89% of travelers (26 of 29) recommend this hotel
4.4
Hotel serviceHotel conditionRoom cleanlinessRoom comfort
4.64.54.53.9
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Rooms

The majority of meals and activities at this resort are included in the room rate; guests will not be charged extra for a majority of meals and activities (scroll up to the All-Inclusive Details section for more information).

The resort offers 569 guestrooms and suites in a 15-story tower and a six-story annex, both in two tones of tan. Rooms and suites feature balconies or ground-floor terraces providing views of the Caribbean Sea or the street. Decor and furnishings include pastel walls and ceilings, white crown molding, blue wood and rattan furniture, fabrics in tones of blue, tile floors with area rugs, and tan-marble bathrooms with twin-sink granite vanities and shower/tub combinations. Ceiling fans provide a cooling alternative to rooms and suites' air conditioning.

As part of the All-Inclusive Plan, rooms and suites include minibars containing beer, soft drinks, and water and liquor dispensers offering domestic-brand rum, tequila, brandy, and vodka.


Room Amenities

  • Cable/satellite TV
  • Balcony
  • Air conditioning
  • Blackout drapes
  • Minibar
  • Housekeeping (daily)
  • Hair dryer
  • Shower/tub combination
  • In-room safe
  • Window opens
  • Iron/ironing board (on request)
  • Premium TV channel(s)
  • Ceiling fan
  • Climate control
  • Bottled water in room (complimentary)
  • Wake-up calls
  • Complimentary toiletries
  • Makeup mirror
  • Child care (in room, surcharge)
  • Television
  • Clock radio
  • Cribs (infant beds) available

Recreation

The majority of recreational facilities and activities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

Four pools provide different ambiences. A freeform, two-level, seaview "quiet pool" isolated at one end of the resort measures 41 meters (45 yards) long and features infinity edges. Paired with that pool is a 12-person spa tub elevated above the beach. Another freeform pool with an infinity edge measures 23 meters (25 yards) long. A third, 23-meter-wide (25-yard) pool contains jetted sections, in-water tables, and a swim-up bar. An irregularly shaped pool with shallow-water sections for lounge chairs measures 17 meters (56 ft) wide.

Furnished with thatched-roof palapas and lapped by water that remains calm in most weather, the resort's beach extends 200 meters (219 yards) along Cancún Island's north side, where it is protected from open-sea swells. The resort's entire waterfront contains garden-fringed sunbathing terraces with padded lounge chairs and umbrellas.

The resort offers snorkeling gear, boogie boards, kayaks, windsurfers, and small sailboats. Introductory scuba-diving lessons are offered in the pool without charge, and beginner, refresher, and certification instruction and excursions (surcharges for all) are also available. Independent operators on the beach rent personal watercraft and offer parasailing and banana-boat rides. The resort includes two lighted tennis courts.

Pok-Ta-Pok Golf Club is 1 km (0.75 mi) from the resort, and the Hilton golf course and driving range are 8.5 km (5.25 mi).

The recreational activities listed below are available either on site or near the resort; fees may apply.


  • Golf - driving range nearby
  • Golf - miniature nearby
  • Snorkeling on site
  • Sailing on site
  • Swimming on site
  • Volleyball on site
  • Tennis on site
  • Fishing nearby
  • Golfing nearby
  • Windsurfing on site
  • Surfing/boogie boarding on site
  • Scuba diving nearby
  • Jet skiing nearby
  • Aerobics on site
  • Parasailing nearby
  • Playground on site

Property Amenities

The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

A health-and-beauty spa with complimentary women's and men's saunas and four-person spa tub offers massage, body treatments, facials, hair and nail care, hair braiding, and waxing. (Surcharges for all spa and beauty services.) A small fitness room contains cardio and weight machines. Computers with high-speed Internet connections (surcharges) are available in the Sports Bar.


  • Swimming pool - outdoor
  • Swim-up bar
  • Spa tub
  • Sauna
  • Fitness equipment
  • Bar/lounge
  • Parking (free)
  • Conference room(s)
  • Internet access in public areas - high speed
  • Business services
  • Number of rooms: 569
  • 24-hour front desk
  • Security guard
  • Number of floors: 15, 6
  • Hair salon
  • Shopping on site
  • Medical assistance available
  • Dry cleaning service
  • Air-conditioned public areas
  • Supervised child care/activities
  • Poolside bar
  • Swimming pool - children's
  • Full-service health spa
  • Health club
  • Restaurant(s) in hotel
  • Parking (valet)
  • Self parking
  • Meeting rooms (small groups)
  • Audio-visual equipment
  • Internet access in public areas - surcharge
  • Multilingual staff
  • Doorman/doorwoman
  • Safe-deposit box - front desk
  • Tour assistance
  • Gift shops or newsstand
  • Currency exchange
  • Beauty services
  • Pool table on site
  • Elevator/lift
  • Wedding services

Promotions

Honeymoon promotion
Honeymoon couples booking a reservation February 20, 2006 – December 22, 2006 for travel February 20, 2006 – December 22, 2006 will receive a complimentary fruit basket and surprise gift (in room) upon arrival.
Certificate of marriage will be requested at front desk, upon check-in.
At time of booking, guests must enter "Honeymooners" in the Special Requests box to receive this promotion. When indicating "Traveler and room preferences" during booking, click on the link that says: "I have a special request."

Policies

Extra person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.
  • Pets not allowed
  • Check-in time is 3 PM
  • Check-out time is Noon

Entertainment

Activities include:
  • Nightly entertainment, including music/dance shows, and karaoke, in an air-conditioned theater with upholstered seats
  • Bingo
  • Pool aerobics
  • Beach volleyball
  • Beach soccer
  • Ping-Pong tournaments
  • Darts tournaments
  • Spanish lessons
  • Dance lessons
  • Kitchen tours
  • Disco dancing (adults and children)
  • Olympic games
  • Crazy games
  • Beer-drinking contests

Dining

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
Don Juan - Casual, air-conditioned dining room and open-air terrace. Nonsmoking section. Beam ceiling. Table linens. Buffet breakfast and lunch. Theme-buffet dinner twice a week.
Kawachi - Ŕ la carte Japanese dinner restaurant with black furniture, white place mats, light-colored wood paneling. Reservations required. Dress code: long pants for men. (No sleeveless shirts.)
  Sample menu for Kawachi Sample menu for Kawachi
Starters:
  • Soy bean soup with tofu
  • Tempura vegetables and shrimp
  • Tuna and salmon sashimi
  • Udon noodles with meat and octopus
    Main courses:
  • Beef teppanyaki
  • Shrimp with spicy tamarind sauce
  • Chicken yakitori
  • Salmon with balsamic-shitake vinegar
    Desserts:
  • Fried ice cream with strawberry sauce
  • Cream-cheese gelatin with fruit and peach liqueur
  • Lychees with ice cream

Restaurante Corazone - Air-conditioned dinner restaurant with oversize paintings of fruits, vegetables. Blue-and-yellow tile checkerboard floor. Dark-wood accents. Brazilian rodizio-style service with skewered meats, poultry sliced at tables. Salad, dessert bars. Reservations required. Dress code: long pants for men. (No sleeveless shirts.)
La Mision - Open-air seaview restaurant with granite-top tables, rattan chairs, wrought-iron chandeliers. Continental breakfast. Buffet lunch. Mediterranean buffet dinner with cooked-to-order meat, chicken. Open afternoons for snack foods such as burgers, hot dogs, french fries.

Sports Bar - Open 24 hours for beer, tropical drinks, nachos, and microwave-oven sandwiches, burgers. Sports on TVs. Coin-operated pool tables and video games. Computers with high-speed Internet connections (surcharges).

La Punta - Expansive, air-conditioned lobby bar/lounge open mid-morning to late night.

La Fiesta - Twin bars in air-conditioned theater open early evening to late night.

Pacha - Disco bar open late for dancing.

El Faro - Open-air bar open mid-morning to late night.

Wet'n Drinking - Swim-up bar open mid-morning to early evening.


All-inclusive Details

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for on-site meals, drinks, activities, entertainment, and use of non-motorized water-sports equipment. See below for more details.
  All-Inclusive food and beverages

All-Inclusive food and beverages

  • Meals and beverages at all resort restaurants and snack bars
  • Unlimited domestic-brand drinks at all restaurants and bars
  • In-room liquor dispenser with domestic-brand vodka, rum, brandy, tequila
  • In-room minibar with soft drinks, beer, water

    Scroll down to the Dining section for restaurant/menu details.


  All-Inclusive activities

All-Inclusive activities:
Water sports:

  • Kayaks
  • Snorkeling gear
  • Small sailboats
  • Boogie boards
  • Windsurfers
  • Pool aerobics
  • Introductory scuba-diving lesson in pool
  • Lounges, sun umbrellas, and towels in pool area and on beach
    Not included: Motorized water sports; scuba-diving and snorkeling excursions offered by an independent operator.

    Land sports:

  • Tennis
  • Beach volleyball
  • Beach soccer
  • Ping-Pong
    Not included: Coin-operated pool tables; coin-operated video games.


  All-Inclusive kids' club

All-Inclusive kids' club:
Serving ages 4-12, this supervised kids' club lies in a secluded section of the resort adjacent to a sand playground and a 3.5-meter-diameter (12-foot) children's pool. Open 9 AM to 5 PM.
Not included: Child care outside children’s-club hours.


  Not included

Not included:

  • Coin-operated video games
  • Coin-operated pool tables
  • Motorized water sports
  • Scuba-diving and snorkeling excursions
  • Spa and beauty services
  • Hair braiding
  • Child care outside children’s-club hours
  • Medical services
  • Laundry and dry cleaning
  • Telephone calls and faxes
  • Use of conference room(s) and audio-visual equipment
  • Incidental purchases
  • Outside tours
  • Airport transfers
  • Airport departure tax (Approximately $20 per person. Price subject to change.)


Address

Cancun (Cancun) Blvd. Kukulcán, Km. 8.5
Lote 4 Hotel Zone
Cancun, Q.Roo 77500
Mexico

Nearest major airport:
Cancun, Mexico (CUN-Cancun Intl.)

Area:
Cancun (Cancun)
The Cancún Hotel Zone, filled with resorts and amenities, lines the beach and lagoon shores along 14-mile-long Cancún Island. Up north, by Mujeres Bay, you’ll find calm beaches for sunning and swimming. Shopping malls, restaurants, and nightclubs are clustered mid-island.