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Sheraton Keauhou Bay Resort & Spa

Hotel Information:

Guests enter through a round, expansive lobby with mahogany trim, stone floors, and open-air views of Keauhou Bay. The 22-acre oceanfront resort draws leisure travelers and families, given its recreational facilities and proximity to golf and ocean activities.

Amenity highlights:

The Sheraton features a system of multilevel pools that meander past a waterfall and two spa tubs to a sandy-bottomed children's pool. The Ho'ola Spa incorporates Hawaiian traditions into massage therapy, facials, and body treatments (surcharge). Dining options include an open-air Hawaiian restaurant, a poolside grill, a casual coffee shop, and twice-weekly luaus. Keauhou Bay is home to numerous manta rays, and guests can observe the creatures at night from the terrace of the resort's Crystal Blue bar.

Insider tip:

Guests can explore the history of the region with trips to the Kona Historical Society, the Kona Coffee Living History Farm, and the historic towns of Kainaliu and Holualoa—all within a 20-minute drive of the resort.


Traveler Ratings Summary

Overall satisfaction88% of travelers (48 of 54) recommend this hotel
4.3
Hotel serviceHotel conditionRoom cleanlinessRoom comfort
4.24.54.74.6
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Rooms

This Hawaii Sheraton has 521 nonsmoking guestrooms located in four wings of three to seven stories. Rooms feature Sheraton Sweet Sleeper Beds with custom-designed, plush-top mattresses, triple sheeting, plump duvets, and five goose-down pillows. Glass sliding doors lead to private, furnished lanais. Contemporary island-style decor includes light woods and Hawaiian art. Amenities include high-speed wireless Internet access (surcharge), mini-refrigerators, video-game consoles (surcharge), in-room safes, complimentary premium channels, and coffeemakers. Tiled bathrooms have granite vanities and bathrobes.

Room Amenities

  • Internet access - high speed
  • Premium TV channel(s)
  • Pay movies
  • Premium bedding
  • Lanai
  • Air conditioning
  • Multi-line phone
  • Refrigerator
  • Wake-up calls
  • Turndown service (on request)
  • Shower/tub combination
  • Bathrobes
  • Child care (in room, surcharge)
  • Electronic/magnetic keys
  • In-room safe
  • Clock radio
  • Rollaway beds
  • Internet access - wireless
  • Cable/satellite TV
  • Video-game console
  • Hypo-allergenic bedding available
  • Complimentary newspaper
  • Internet access - surcharge
  • Voice mail
  • Coffee/tea maker
  • Housekeeping (daily)
  • Extra towels/bedding in room
  • Massage - available in room
  • Hair dryer
  • Electronic check-out
  • Iron/ironing board
  • Window opens
  • Desk
  • Cribs (infant beds) available

Recreation

On-site recreation includes a large multilevel pool system, a 24-hour fitness center with free weights and cardiovascular equipment; two tennis courts, and a basketball/volleyball court.

Two 18-hole golf courses and a driving range are available at the adjacent Kona Country Club.

With some of the best snorkeling on the island, Kahaluu Beach Park is one mile away. Keauhou Bay is home to numerous manta rays, which can be viewed in the evening from various resort locations. Guests can interact directly with the rays through nighttime snorkeling and scuba-diving excursions (surcharge).

The recreational activities listed below are available either on site or near the hotel; fees may apply.


  • Golf - driving range nearby
  • Snorkeling on site
  • Swimming on site
  • Scuba diving nearby
  • Boat launch nearby
  • Whale-watching on site
  • Pilates classes/instruction nearby
  • Tennis on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Horse riding/rental nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Sailing nearby
  • Rowing or canoeing nearby
  • Motor boating nearby
  • Volleyball on site
  • Yoga classes/instruction nearby
  • Running track/path on site
  • Bicycle rentals nearby
  • Scooter/Moped Rentals nearby
  • Helicopter/airplane sightseeing nearby
  • Fishing nearby

Property Amenities

The Sheraton Keauhou Bay Resort's 14,100-square-foot system of multilevel pools includes a 200-foot, lava-tube water slide and a children's pool. The health spa offers oceanfront lanai treatments and a 24-hour fitness center. A daily children’s program (surcharge) features Hawaiian-themed activities, and an activity center provides video games and arts and crafts. On-site shops sell contemporary resort wear, vintage-inspired Hawaiian shirts and dresses, coral jewelry, and leis.

The resort's Hawaiian restaurant offers breakfast buffets and local seafood for dinner; lunch options include fare at the on-site poolside bar/grill or coffee shop. Held twice weekly, Origins Luau features live entertainment and traditional local cuisine. The Crystal Blue bar features sunset and manta-ray viewing from open-air terraces.

Meeting and event space totals 36,000 square feet and includes a 10,000-square-foot ballroom and bayside wedding chapel. Faxing, copying, shipping, and secretarial services are available in the business center; high-speed wireless Internet access is available throughout the resort (surcharges apply). The resort is a smoke-free property.


Valet parking:
$5-$15 per 24-hour period.
Self parking:
$5-$15 per 24-hour period.
Fees do not include tax and are subject to change without prior notification.
  • Swimming pool - outdoor
  • Spa tub
  • Steam room
  • Technology helpdesk
  • Complimentary newspapers in lobby
  • Restaurant(s) in hotel
  • Bar/lounge
  • Parking (surcharge)
  • Parking (valet)
  • Self parking
  • Business center
  • Banquet facilities
  • Conference room(s)
  • Audio-visual equipment
  • Secretarial services
  • Business services
  • Internet access in public areas - high speed
  • Porter/bellhop
  • Security guard
  • Multilingual staff
  • Number of rooms: 521
  • Number of floors: 7
  • ATM/banking
  • Shopping on site
  • Beauty services
  • Laundry facilities
  • Pool table on site
  • Elevator/lift
  • Supervised child care/activities
  • Swimming pool - children's
  • Full-service health spa
  • Sauna
  • Concierge desk
  • Fitness equipment
  • Room service (limited hours)
  • Breakfast available (surcharge)
  • Parking (secure)
  • Limo or Town Car service available
  • Exhibit space
  • Ballroom(s)
  • Meeting rooms (small groups)
  • Event catering
  • Cell phone/mobile rental
  • Internet access in public areas - surcharge
  • Computer rental
  • Internet access - wireless
  • Express check-out
  • 24-hour front desk
  • Safe-deposit box - front desk
  • Express check- in
  • Hair salon
  • Gift shops or newsstand
  • Tour assistance
  • Dry cleaning service
  • Patio
  • Arcade/game room
  • Wedding services
  • Smoke-free property

Promotions

Romance Package
Book Deluxe Ocean Front accommodations in the Keauhou Romance room category, and receive the following:

  • Romantic Dinner at the Kai Restaurant for New Year's Eve
  • From the spa: a 30-minute couple's massage out on the lanai, starting a 25-minute Jacuzzi
  • Bottle of sparkling wine upon arrival
  • Daily buffet breakfast at the Kai Restaurant
  • Daily mai tai reception between 6 PM-7 PM at the Crystal Blue Lounge
  • Complimentary Internet & e-mail access at the concierge area
  • Complimentary Keauhou shuttle service between the resort and downtown Kona

    Minimum three-night stay required. Not combinable with any other packages/promotions. Taxes not included. Offer applies to bookings now through January 7, 2007. Black-out dates: December 24, 2005 to December 30, 2005 and January 3, 2006 to January 9, 2006.


Endless Escapes
The "Escape" room categories (only those with the word "Escape" in the title) are a rate-based room category and include no value-adds. No minimum length of stay required.
Not valid with any other offers: Sunsational Savings, Sunsational Savings Plus, Get to Know, and Grand Opening Special Rate.
Keiki aloha program
Games and activities program for children ages 5–12. Open daily from 9 AM to 3 PM. Cost is $45 per child per session, lunch and T-shirt included. $35 for each additional child.
Rates may not include tax and are subject to change without availability.
Complimentary meals for children 12 and younger
One child per room, per paying adult will enjoy complimentary breakfast and dinner at the Kai Restaurant, plus complimentary lunch at the Manta Ray Bar. Offer combinable with Sunsational Savings.
Certain menu restrictions apply.

Policies

Extra person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.
  • Pets not allowed
  • Check-in time is 3 PM
  • Cash not accepted
  • Check-out time is Noon

Dining

Kai Restaurant - Open-air restaurant with bay views. Breakfast buffets with tropical fruits; juices. Dinner menu emphasizes local ingredients; kiawe-smoked fish.

Manta Ray Bar & Grill - Casual poolside restaurant. Tropical drinks and lighter fare; salads and wraps. Open from mid-morning until mid-evening, with live Hawaiian entertainment at sunset.

Crystal Blue - Hors d‘oeuvres bar set above Keauhou Bay. Open-air terraces; panoramic sunset views. Open from late afternoon until late evening.

Caffe Hahalua - Poolside coffee shop serving gourmet coffees, pastries, Italian gelatos, and light snacks. Open from mid-morning until late afternoon.

Origins Luau - Featuring Hawaiian music, dancing, and cuisine; roast suckling pig, poi, and fish. Held every Monday and Thursday evening; reservations required.


Address

Hawaii (The Big Island), Hawaii, United States of America 78-128 Ehukai St
Kailua-Kona, HI 96740
USA

Nearest major airport:
Kailua-Kona, Hawaii (Big) Island, HI (KOA-Keahole)

Area:
Hawaii (The Big Island), Hawaii, United States of America