General

This resource helps answer any questions you may have about ordering products from CliniCareRx. If however your questions are not answered on this page, please feel free to contact our toll free customer service number at 1-888-665-6151 and we would be happy to answer any questions you may have.

Q. IS A PHYSICAL EXAM REQUIRED?
A. If you have recently had a physical exam you can request a copy of your medical exam faxed to our secured fax line through your doctor’s office or you can schedule an exam with one of our licensed practitioners in the privacy of your home or office.

Q. HOW DOES AN ONLINE CONSULTATION WORK?
A. Online consultations are the latest concept in health care that utilize the latest technology, the Internet, to improve patient access to physician care. The patient does not receive a traditional physical exam by a physician, but instead completes an online questionnaire and communicates with the physician using our secure online communication technology. Although online consultations will never take the place of traditional medicine, they do provide an effective means for patients to receive treatment for a specific number of conditions that, in many circumstances, may not require a physical exam.

Q. IS THIS LEGAL?
A. In developing this new Internet medium for the fulfillment of health care services, our organization is committed to meeting and exceeding current medical regulations. CliniCareRx only utilizes board-certified physicians that are licensed to practice in the US. Our pharmacies are licensed to ship medication to all 50 states and employ licensed US pharmacists to provide you with the highest standards of pharmaceutical care. All medications are obtained only from legitimate pharmaceutical wholesalers, so you can be assured that you are receiving the same quality medication as you would from your neighborhood pharmacy.

Q. WHAT PRESCRIPTION MEDICATIONS DO YOU DISPENSE?
A. We only offer medications that can be prescribed from online consultations. We therefore carry a limited number of medications. No legitimate online medical provider can offer narcotics or addictive medications via the Internet. The medications provided on our website do not require a physical examination. A thorough review of your medical history is sufficient. To see a complete list of medications and prices, visit our products page.

Q. WHAT ARE YOUR TERMS AND CONDITIONS?
A. Please visit our Legal & Privacy page for more information on our terms and conditions.

Q. CAN I RETURN MY MEDICATION FOR A REFUND?
A. We are unable to accept returned prescription medications due to Federal Law. The same thing is true for your local pharmacy. They are bound by law to refuse returned prescriptions.