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Complaints Handling Policy
 

If you would like to make a complaint to Aust Domains, please email ceo@austdomains.com.au

We strive to uphold the greatest levels of service and communication in the industry, so should the unlikely event occur that you need to lodge a complaint against Aust Domains, our service, any of our staff, or our general industry conduct, please make use of the above address.

Once a complaint email is lodged, we will ensure that you're responded to within 24 hours.

Should you be unsatisfied with our response, you may wish to contact the Australia .au Domain Administrator, auDA