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Capita Resourcing
 
 

From high volume recruitment & assessment campaigns, including on-line, involving thousands of applicants for hundreds of posts, to searches for a single elusive executive or interim manager, we have the experience, scale and expertise to get the job done.

Recruiters can also use our Pre-Appointment Enquiries and Qualifications Helpline for full character referencing, health checks, credit checks and to verify qualifications from anywhere in the world.

We work across both public and private sectors. We have been awarded prime contractor status to provide HR services (category 10) to public sector organisations and privatised utilities through the S-Cat procurement catalogue.

In 2004 we managed over 1000 online & offline recruitment campaigns, over 2000 job advertisements, over 5000 assessment events and our response handling team handled over 500,000 candidate enquiries.

Capita Resourcing is itself part of the Capita Group Plc, a FTSE 100 listed company and one of the fastest growing professional support service organisations in the UK. You might also be interested to read about our history, which goes back to 1855!

Our history

The 19th Century reform movement criticised the then current system of patronage, purchase and favour, under which either the Minister of the department or the Patronage Secretary of the Treasury nominated candidates for appointment to posts in the Civil Service. In 1854 the Northcote-Trevelyan Report on the organisation of the permanent Civil Service identified patronage as one of the main reasons for the Service's endemic inefficiency and public disrepute. It recommended open competitive examination to test merit. In the following year the first Civil Service Commissioners were appointed to run the examinations and to give approval for the appointment of those duly qualified. The Commissioners quickly set up an office - the Civil Service Commission - and recruited the necessary staff. The years 1870 to 1920 saw the steady extension of the Commissioners' powers to cover virtually all appointments. Until the 1939-45 War, selection was mainly by specially prepared written examinations. Thereafter methods such as interview of those possessing appropriate academic qualifications, psychometric testing, and assessment centres were introduced to supplement or replace the traditional examination. The Civil Service Commission retaine its independent existence as a government department until 1968 when, on the recommendation of the Fulton Committee Report on the Civil Service, it was merged with the personnel management divisions of the Treasury to form the Civil Service Department. In 1982 the Civil Service Order in Council was changed so as to divide responsibility for selection between the Civil Service Commissioners on one hand and Ministers on the other. The Commissioners retained responsibility for the selection of middle and senior level staff - about 15% of the Civil Service. On behalf of their Ministers, departments assumed full responsibility for selection at junior levels, constituting the majority of recruitment, subject to central regulation by the Minister for the Civil Service in support of the policy of selection on merit on the basis of fair and open competition.

In 1991 two new Orders in Council were made (one for the Home Civil Service and one for the Diplomatic Service with parallel provisions as appropriate). These extended departments' and agencies' area of responsibility to over 95% of recruitment to the Service, subject to observance of the Minister's rules on selection made on the advice of the Commissioners. At the same time the Civil Service Commission was replaced by two discrete organisations:

  • an Office of the Civil Service Commissioners to support the Commissioners, which for resource purposes now forms part of the Cabinet Office; and

  • Recruitment and Assessment Services (RAS), an Agency independent of the Commissioners set up under the Next Steps initiative to provide recruitment, consultancy and related services to departments and agencies and other public sector bodies on a full repayment basis. RAS became a private sector organisation under Capita Group plc on 1 October 1996.

 

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