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	Overview
	Video Conferencing
	Desktop Sharing
	Presentation Sharing
	Teleconferencing
	Instant Messaging
	File Distribution
	Record And Playback

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� � Remote Desktop

Desktop and Application Sharing Services

Heighten interaction levels and increase productivity with an absolute must in any web conferencing solution. Our all-in-one convenient collaboration tool for application and desktop sharing will have you presenting any material from your computer screen to all meeting participants. Application sharing is perfect for software demos, product training, and web touring, as well as any situation in which meeting attendees need to follow along with your presentation. Furthermore, collaboration on documents is simple and effective. Your meeting participants will be able to see everything you do in real-time, effectively enhancing the conference's collaborative and interactive atmosphere.

IMConferencing's desktop and application sharing services can present one specific application, the entire desktop or just an area of your screen. Plus, with the Remote Control feature, you can hand over control of both mouse and keyboard to any meeting member, letting your associates assume control of other parts of the presentation. So even when all members of your team can't be at the same location, you can present a unified image.

Best of all, desktop sharing and application sharing is very firewall friendly! Don't spend your valuable time worrying about connectivity and security. IMConferencing has done all the work already to ensure that our services meet the highest standard for firewall support. We will provide you and your participants all the necessary information to participate successfully and easily in a teleconferencing session using our desktop and application sharing services.

Technical Support and Remote Desktop Control:

Empower your technical support teams with a tool that expedites any telephone support call. With Remote Desktop Control, your support staff will use remote application sharing to view the client or customer issue quickly, right from the client's desktop, helping them put assess the client's complaints and issues immediately and accurately into clear view. Additionally, our software allows the technical support rep to perform tasks remotely on the client's computer, with a graphic interface that mimics the client's desktop, to resolve technical issues on the spot.

When technical support reps can view and correct client issues quickly without the frustrating and often confusing telephone explanations, everyone wins. You'll be saving both time and money while ensuring that customer satisfaction is at its highest levels. Your customers will thank you!

Remote Control and File Transfer:

"Clipboard Transfer" is another great time-saver for both customers and technical support representatives. With remote control and file transfer, users can be used to send transfer information, text or code transfer back and forth from the remote PC to the representative's computer for local review and assessment. This helps get necessary information over fast without asking non-technical users to search for hard-to-find information while also ensuring that the information being retrieved is accurate and correct.

All web conferencing services are all included in IMConferencing and made available with subscription to meeting hosts. LiveOffice is working to be the leading provider of web conferencing, video conferencing and conference calling services and is dedicated to bringing affordable and reliable collaboration to all businesses. Contact us today at (800) 251-3863 to learn how you can benefit from using web conferencing, teleconferencing, conference calling, instant messaging and video conferencing services during your day-to-day business. IMConferencing provides a solution for every size business from sole proprietor to small and large business with services like web conferences, remote collaborative meetings, online training sessions, and customer support. Copyright � 2005 LiveOffice

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