Testimonials
"I am the first to criticize poor
service or a badly run operation, so it is with great sincerity
that I write this email. Your service was both extremely efficient
and of the highest quality. It is rare to find one of these traits
in a company little lone both. My complements to your employees
and management as I know it would take exceptional people who
care about the company to provide your level of service. Well
done."-Mark (Toronto, Ontario)
"Dear Carla, I'm writing to express
my appreciation for the personalized attention you have given
my order. The basket was delivered on time to my full satisfaction
and I understand the reciepient was very excited and satisfied
with it. It was great to have your "personal touch" accompany
the order from beginning to end. I will not hesitate to order
from your company again in the future. All the best."-Dana ( Tel
Aviv, Israel )
"This was the fourth or fifth time
I used Belen Gifts and each time my experience with them has been
great. Two years back I found this site by chance and feel lucky
I did."- Ibrahim (Beaumont, Texas)
"Greetings Carla, The basket has
been received, thank you. This is the first time I have used your
service and am impressed. It is always a pleasure to deal with
a company that operates in a professional manner. In my initial
net search for a supplier, I was amazed how many do not operate
in a professional manner. You now have a fan on the West Coast;
I would not hesitate to use your service again."-Martin (Victoria,
BC)
"Thank you very much for taking
care of this for me. I just wanted to let you know that I called
about 5 basket places before I found you on the internet and you
were the only one that would commit to delivering this gift today
(the actual birthday)...the others had trouble commiting to a
Monday delivery. So, when someone like me, who is always late
with these things, finds a company like yours...well, let's just
say I have now bookmarked your website :) The customer service;
you letting me know that the delivery actually happened, is a
nice change too. Just so you know, that extra bit of time you
take makes a big difference to your customers."-Doris ( Pacific
Palisades, CA )
"Just wanted to let you know that
this is the first time that I have used your service (found it
with a google search) and I am very impressed! The variety of
gift baskets was great and I really appreciated the emails letting
me know that you had received the order and that the order had
been mailed...especially knowing the tracking number so that I
can know when it will be delivered. Thanks so much for your great
customer service! I will definitley recommend your site to others!"-Tracy
(Fort Simpson, Northwest Territories)
"Thanks again Carla....I know they
are definitely enjoying it!! Once again, I really appreciate your
prompt, efficient, helpful service! I don't know if you're the
'boss'....but if not, please make sure my feedback about you makes
it to them. I manage customer service myself, and know good service.
I also know that customers usually write in when something goes
wrong...not when things go exceptionally well." Deepa (Ottawa,
ON)