What do I need?
This page explains:
- what software you need to use this service
- how to print your transaction, and
- how the service uses cookies.
You should turn off any pop-up blocker software.
For your security, your browser must use a 128-bit Secure Socket Layer connection (SSL). If your browser cannot use SSL, you may need to upgrade it.
If you cannot use this you can use one of the alternative routes we provide for making a claim or aplication.
Operating systems and browsers
Our service currently works with the following operating systems and browsers:Microsoft Windows 98
- Internet Explorer versions 5.0.1, 5.5 and 6.0
- Netscape 7.2
Microsoft Windows ME
- Internet Explorer versions 5.5 and 6.0
- Netscape 7.2
Microsoft Windows 2000
- Internet Explorer versions 5.0.1, 5.5 and 6.0
- Netscape 7.2
- Firefox 1.0.3
- Mozilla 1.7.7
Microsoft Windows XP
- Internet Explorer 6.0
- Netscape 7.2
- Firefox 1.0.3
- Mozilla 1.7.7
To print a copy of your transaction
To print a copy of your transaction you will need to use Adobe Reader 
6 or higher – available free of charge. If you use screen reader software or an audio-enabled web browser, Adobe provides a free online tool that converts PDF documents to text.Cookies
Your browser must have cookies enabled. This service uses session cookies to improve your experience of the service. Session cookies do not contain any personal information about you and they are deleted when you leave the site.Before you start please read our privacy policy
The service launches in a new window with no browser menu.