Waky
Newbie 
Joined: 29 Mar 2006 Posts: 4 Location: CANADA
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Posted: Thu Apr 13, 2006 1:29 pm Post subject: Good and bad News |
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i had order 6 packs of sobranie, good news is that they arrived in 2 weeks, kinda fast, but the bad news is that 6 parcels came all in once, and i think is because of that they've charge me aproximately 150$ can,
i did pay for the tax, anyways still cheaper than canadian cigarretes, and i have a question for cigoutlet, once they've charged me a tax, it's gonna be a big possibility to check my parcels again? coz they have a record on me rite? and want to say, thanks to you guys, good service, fast delivery, but im still waiting for another 2 carton of marboroll menthol wich i ordered at the same day, but i believe it will arrive soon.
cheers!!! |
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Customer Support

Site Moderator Joined: 30 Sep 2005 Posts: 203
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Posted: Fri Apr 14, 2006 8:34 am Post subject: |
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Dear Customer,
First of all thank you for the confirmation of receipt of 6 cartons of Sobranie!
Please provide us with the order number ( transaction ID) you received and also order number you still didn't receive.
When you are asked to pay duties for the parcels you may refuse to receive them. They will be sent back to us and when they arrive we will refund your charge. But as you already paid the taxes and it suits you, plaese keep the cigarettes. Hope you are satisfied with the quality of our product. |
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