Teleconference Glossary
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Online Conferencing Definitions and Instruction
Attendee Count
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Select 8* to identify how many participants are attending your conference call at any
time throughout its duration. An audio prompt will be played notifying you of your
conference attendee head count.
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Attendee Name Announce
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By enabling the attendee name announce feature at the beginning of your conference
call, each participant will be required to record their name before gaining access
to the conference call. Upon entry to the conference call, the name of the new attendee
is announced to the moderator. See also
conference role call.
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Audio Conferencing
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Refers to getting 3 or more parties connected together to send and receive information
via audio conference. Although typically synonymous with telephone conferencing, audio
conferencing can also refer to VOIP or audio streaming.
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Conference Bridge
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The hardware used by telephone providers to bring 3 or more participants
together in a conference call.
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Conference Bridge Number
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A set of numeric digits used after entering the conference call dial-in number to
direct the conference caller into the specific conference call.
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Conference Call
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A meeting via the telephone in which 3 or more parties are connected by a conference bridge
to enable everyone connection on the same call. Also referred to as telephone conferencing,
audio conferencing and teleconferencing.
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Conference Call ID
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Used for reporting and tracking purposes, the conference ID works to identify a specific
conference call; the details (date, time, number of participants, total number of minutes
etc…) and any conference recordings associated with it.
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Conference Call Preview
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The MP3 file of your recorded conference call can be previewed and streamed directly from
your Web Manager using a media player on your PC.
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Conference Call Transcription
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After recording your conference call, a text version can be created by an outside
party. Although LiveOffice Teleconferencing does not bring this service in-house
for clients, qualified transcriptions service providers can be recommended.
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Conference Calling
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The act of getting 3 or more parties involved on a telephone call at the same time using a
conference bridge to enable everyone connection on the same call.
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Conference Recording
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Any conference call can be recorded when the feature is enabled by the conference host.
The call is recorded and converted to an MP3 audio file which can then be replayed
or downloaded to a local PC for later playback with most widely adopted media players.
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Conference Calling Continuation
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To have your conference call continue with you
(the host) you can enable conference calling continuation with a 3* from the
telephone keypad. The conference call will then end as the last participant
hangs up the telephone.
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Conference Web Manager
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LiveOffice Teleconferencing provides for its
clients a web-based call manager that will enable conference hosts to
see and manage its attendees in real-time over the web. From the web
manager, all conference calling features can be enabled. See
conference calling features.
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Conferencing
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A meeting for consultation or discussion with 2
or more participants.
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Dial-in Number
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The telephone number used by participants and host to
access the conference calling system.
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Email Invite
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The communication sent via email requesting someone to
attend your conference call.
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End a Conference Call
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To end your conference call, simply hang up
your telephone and the conference session will end.
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Guest Speaker
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Refers to a second or third party involved during a
presentation style conference call to speak while the large portion
of attendance is muted and listening only top material presented.
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International Dial-In Number
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This is the alternative dial-in number
for conference calling used by international callers outside the 50
United States and Canada to gain access into your conference call.
Although you will incur the same per minute rate for this international
calling, the caller using this international dial-in number will pay
the long distance rates charged by their long-distance telephone provider.
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Locking and Unlocking Conference
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A host can choose to lock and
unlock his or her conference call as desired anytime. Select 2*
from the telephone keypad to lock the conference and again to
unlock the conference.
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Moderator
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Person, or persons, who presides over an assembly,
meeting or discussion.
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Moderator PIN
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A 4 digit code required for security purposes and
allows for our reservationless conference calling service. The
Moderator PIN ensures that only the host can originate the
conference call and designates them as the one in control with
access to all the conference calling features and controls.
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MP3
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Officially, MPEG Audio Layer 3. This term refers to an
audio compression technology that compresses CD-quality sound
by a factor of roughly 10, while retaining most of the original
sound characteristics. MP3 files are typically played via media
player software from your PC.
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Mute
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Refers to blocking the broadcast of audio during a conference
call. A participant or host can "self-mute" themselves with a 4*
from the telephone keypad. A host can also mute his or her entire
participant group with a 1* from their telephone keypad.
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New Participant Tone
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Refers to the audio chime announcing a new participant
as they join into your conference call. By default, this feature is
enabled but can be turned off if desired with 9* from your telephone
keypad.
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Optional Time Extension
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Although our conference calling service has a 6 hour time limit by default, the
moderator can extend the session when prompted 5 minutes before the 6 hour
limit is reached.
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Organizer
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Synonymous with host or moderator, the organizer is generally the one that schedules
and hosts the conference call or web conference.
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Participant
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A person attending a web conference or conference call, typically not used
when referring to the conference host.
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Podcast
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Recording of a non-music audio broadcast (ex. news, sports, presentation,
discussion etc.) in MP3 format for playback in a digital music player.
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Podcasting
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Refers to recording anything and everything to be played back in a digital player.
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Presentation Mode
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Denoted by the participants ability to listen only to a conference call or view only the
web conference. This reflects the host's requirement to present necessary material
typically to large groups as opposed to more collaborative sessions with more
attendee interaction. See also
question and answer mode.
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Question and Answer (Q&A;) Mode
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This mode allows the conference call moderator to mute all attendees and control
the conference call but allow participants to send the moderator a request to
speak and ask a question from the telephone keypad using 2* once the moderator
has promoted the call to a Q&A session. The moderator can then accept the
"raised hand" with 91* from the telephone keypad. See also
presentation mode.
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Reservationless
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No scheduling, reservations or advanced notice required.
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Reservationless Conference
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A conference call that does not require advanced scheduling with the conference calling service
provider. You can host a conference call 24 hours a day, 7 days a week as needed.
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Role Call
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Refers to the playback of recorded attendee names resulting from the attendee name
announce feature being enabled. Selecting 7* from the telephone keypad will trigger
the roll call feature informing the host of each named attendee on the conference call.
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Self Mute
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Selecting 4* from the telephone keypad during LiveOffice Teleconferencing conference
calls, an attendee can "self mute" their phone line and pause the broadcast of their
audio. If a self muted attendee would like to enable their ability to talk again they
can select 4* again.
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Start a Conference Call
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To start your conference call, simply dial in to the toll-free conference number and enter
your conference bridge number, then your Moderator PIN.
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Talk/Listen Mode
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This is the default mode for conference calling whereby each participant has the ability to
talk and listen during the conference call for up to 50 participants and is ideal for
collaborative conference calls and the exchange of information as opposed to a larger
session in hosted in presentation mode.
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Teleconference
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Synonymous with telephone conference and audio conference, see
conference call.
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Telephone Conference
Teleseminar
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A workshop or lecture delivered via telephone. Rather than just a one-way presentation
over the phone, teleseminar implies a two-way interaction between the audience
and the presenters.
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Toll Call
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Usually, unless both the caller and service provider are in the same local, a
toll call is a long-distance telephone call in which the caller must pay a
long-distance fee. This fee is determined by the caller's long-distance provider.
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Toll Conference Call
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A meeting via the telephone in which 3 or more parties are connected by a conference
bridge to enable everyone connection on the same call. Each participant including
the moderator may incur fees depending on their long-distance telephone provider.
See also,
toll call,
audio conferencing
and
teleconferencing.
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Toll-Free Call
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A toll-free call is provided to the caller free of charge regardless of their geographic
location. Toll-free service is typically identified by a telephone number area
code of 800 or 888.
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Toll-Free Conference Call
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A meeting via the telephone in which 3 or more parties are connected by a conference
bridge to enable everyone connection on the same call. Each participant within the
50 United States and Canada will be calling free of charge as the meeting host will
be paying for the call. See also,
toll-free call,
audio conferencing and
teleconferencing.
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