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free conference call glossary


Attendee Count


Select 8* to identify how many participants are attending your conference call at any time throughout its duration. An audio prompt will be played notifying you of your conference attendee head count.



Attendee Name Announce


By enabling the attendee name announce feature at the beginning of your conference call, each participant will be required to record their name before gaining access to the conference call. Upon entry to the conference call, the name of the new attendee is announced to the moderator. See also conference role call.



Audio Conferencing


Refers to getting 3 or more parties connected together to send and receive information via audio conference. Although typically synonymous with telephone conferencing, audio conferencing can also refer to VOIP or audio streaming.



Conference Bridge


The hardware used by telephone providers to bring 3 or more participants together in a conference call.



Conference Bridge Number


A set of numeric digits used after entering the conference call dial-in number to direct the conference caller into the specific conference call.



Conference Call


A meeting via the telephone in which 3 or more parties are connected by a conference bridge to enable everyone connection on the same call. Also referred to as telephone conferencing, audio conferencing and teleconferencing.



Conference Call ID


Used for reporting and tracking purposes, the conference ID works to identify a specific conference call; the details (date, time, number of participants, total number of minutes etc…) and any conference recordings associated with it.



Conference Call Preview


The MP3 file of your recorded conference call can be previewed and streamed directly from your Web Manager using a media player on your PC.



Conference Call Transcription


After recording your conference call, a text version can be created by an outside party. Although LiveOffice Teleconferencing does not bring this service in-house for clients, qualified transcriptions service providers can be recommended.



Conference Calling


The act of getting 3 or more parties involved on a telephone call at the same time using a conference bridge to enable everyone connection on the same call.



Conference Recording


Any conference call can be recorded when the feature is enabled by the conference host. The call is recorded and converted to an MP3 audio file which can then be replayed or downloaded to a local PC for later playback with most widely adopted media players.



Conference Calling Continuation


To have your conference call continue with you (the host) you can enable conference calling continuation with a 3* from the telephone keypad. The conference call will then end as the last participant hangs up the telephone.



Conference Web Manager


LiveOffice Teleconferencing provides for its clients a web-based call manager that will enable conference hosts to see and manage its attendees in real-time over the web. From the web manager, all conference calling features can be enabled. See conference calling features.



Conferencing


A meeting for consultation or discussion with 2 or more participants.



Conversation Mode


The default mode for conference calling whereby, each participant has the ability to talk and listen during the conference call. A conference host can always mute/unmute participants as required during the conference.



Dial-in Number


The telephone number used by participants and host to access the conference calling system.



Email Invite


The communication sent via email requesting someone to attend your conference call.



End a Conference Call


To end your conference call, simply hang up your telephone and the conference session will end.



Guest Speaker


Refers to a second or third party involved during a presentation style conference call to speak while the large portion of attendance is muted and listening only top material presented.



International Dial-In Number


This is the alternative dial-in number for conference calling used by international callers outside the 50 United States and Canada to gain access into your conference call. Although you will incur the same per minute rate for this international calling, the caller using this international dial-in number will pay the long distance rates charged by their long-distance telephone provider.



Locking and Unlocking Conference


A host can choose to lock and unlock his or her conference call as desired anytime. Select 2* from the telephone keypad to lock the conference and again to unlock the conference.



Moderator


Person, or persons, who presides over an assembly, meeting or discussion.



Moderator PIN


A 4 digit code required for security purposes and allows for our reservationless conference calling service. The Moderator PIN ensures that only the host can originate the conference call and designates them as the one in control with access to all the conference calling features and controls.



MP3


Officially, MPEG Audio Layer 3. This term refers to an audio compression technology that compresses CD-quality sound by a factor of roughly 10, while retaining most of the original sound characteristics. MP3 files are typically played via media player software from your PC.



Mute


Refers to blocking the broadcast of audio during a conference call. A participant or host can "self-mute" themselves with a 4* from the telephone keypad. A host can also mute his or her entire participant group with a 1* from their telephone keypad.



New Participant Tone


Refers to the audio chime announcing a new participant as they join into your conference call. By default, this feature is enabled but can be turned off if desired with 9* from your telephone keypad.



On-Demand Conference Calls


A conference call that does not require advanced scheduling with the conference calling service provider. You can host a conference call 24 hours a day, 7 days a week as needed without prior notice.



Optional Time Extension


Although our conference calling service has a 6 hour time limit by default, the moderator can extend the session when prompted 5 minutes before the 6 hour limit is reached.



Organizer


Synonymous with host or moderator, the organizer is generally the one that schedules and hosts the conference call or web conference.



Participant


A person attending a web conference or conference call, typically not used when referring to the conference host.



Podcast


Recording of a non-music audio broadcast (ex. news, sports, presentation, discussion etc.) in MP3 format for playback in a digital music player.



Podcasting


Refers to recording anything and everything to be played back in a digital player.



Presentation Mode


Denoted by the participants ability to listen only to a conference call or view only the web conference. This reflects the host's requirement to present necessary material typically to large groups as opposed to more collaborative sessions with more attendee interaction. See also question and answer mode.



Question and Answer (Q&A) Mode


Our custom web-controls allow the conference call host to mute all participants and still enable conference guests “raise their hand” with a (5) (*) from the telephone keypad. The conference call host can then uncheck the mute box next to this particular caller and allow them to speak This caller can then be muted again and his/her hand lowered. If the question has already been asked and answered, a participant can “lower their hand” by selecting (5) (*) from the telephone again.
See also presentation mode.



Reservationless


No scheduling, reservations or advanced notice required.



Reservationless Conference


A conference call that does not require advanced scheduling with the conference calling service provider. You can host a conference call 24 hours a day, 7 days a week as needed.



Role Call


Refers to the playback of recorded attendee names resulting from the attendee name announce feature being enabled. Selecting 7* from the telephone keypad will trigger the roll call feature informing the host of each named attendee on the conference call.



Self Mute


Selecting 4* from the telephone keypad during LiveOffice Teleconferencing conference calls, an attendee can "self mute" their phone line and pause the broadcast of their audio. If a self muted attendee would like to enable their ability to talk again they can select 4* again.



Start a Conference Call


To start your conference call, simply dial in to the toll-free conference number and enter your conference bridge number, then your Moderator PIN.



Talk/Listen Mode


This is the default mode for conference calling whereby each participant has the ability to talk and listen during the conference call for up to 50 participants and is ideal for collaborative conference calls and the exchange of information as opposed to a larger session in hosted in presentation mode.



Teleconference


Synonymous with telephone conference and audio conference, see conference call.



Telephone Conference


Synonymous with teleconference and audio conference, see conference call.



Teleseminar


A workshop or lecture delivered via telephone. Rather than just a one-way presentation over the phone, teleseminar implies a two-way interaction between the audience and the presenters.



Toll Call


Usually, unless both the caller and service provider are in the same locale, a toll call is a long-distance telephone call in which the caller must pay a long-distance fee. This fee is determined by the caller's long-distance provider.



Toll Conference Call


A meeting via the telephone in which 3 or more parties are connected by a conference bridge to enable everyone connection on the same call. Each participant including the moderator may incur fees depending on their long-distance telephone provider. See also, toll call, audio conferencing and teleconferencing.



Toll-Free Call


A toll-free call is provided to the caller free of charge regardless of their geographic location. Toll-free service is typically identified by a telephone number area code of 800 or 888.



Toll-Free Conference Call


A meeting via the telephone in which 3 or more parties are connected by a conference bridge to enable everyone connection on the same call. Each participant within the 50 United States and Canada will be calling free of charge as the meeting host will be paying for the call. See also, toll-free call, audio conferencing and teleconferencing.


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CONFERENCE CALL TERMS
Located below is a list of conference calling terms you might see used on the LiveOffice Free Conferencing website. Click the term of your choice to get a detailed definition.

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LiveOffice Free Conference Calling provides a robust, free conference call service. You can create a conference call account almost instantly, setup takes just seconds. On-demand conference calling for conference calls with a 250 call capacity. LiveOffice respects your privacy: your information provided will not be sold or redistributed.        Copyright ©2006 LiveOffice Corp., Conferencing Division.

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