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You may find the answers you need
on our Frequently Asked
Questions and Support & Services pages. Click Here for our Business hours and Holiday schedule.
Call us at (408) 987-5609 or Click Here to Email Technical Support.
Our Commitment to You
- We do our best to answer calls promptly and to keep hold times to a minimum. During busy times we may not be able to answer your call immediately, but if you leave us a message we will call you back as soon as possible – typically within minutes and always within one business day at most.
- We will acknowledge and, when possible, resolve all inquiries within one business day. Email responses will include a contact name and case number.
- We will inform you within one business day if the issue requires further investigation or escalation. Escalation will take place that same business day.
- We strive to resolve all customer technical support issues within a maximum of five business days.
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This page was last modified on June 30, 2006
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