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Complaints about aircraft noise resulting from operations at particular airports or aerodromes should be directed to the airport or aerodrome operator concerned. This approach is consistent with the policy of successive governments that local problems concerning the environmental impact of aircraft operations should be resolved locally.  However, more general complaints about aviation environmental impact or requests for advice and information about particular types of aircraft activity, including the operation of UK airspace, should be addressed to:

Consultation Secretary
Directorate of Airspace Policy
K6, CAA House
45-59 Kingsway
London WC2B 6TE

Tel: 020 7453 6524
E-mail: david.butcher@dap.caa.co.uk

ERCD CONTACT

Peter Havelock
Head of ERCD
Civil Aviation Authority
Room K404/5
CAA House
45-59 Kingsway
London WC2B 6TE

Tel: +44 (0)20 7453 6082
Fax: +44 (0)20 7453 6097
E-mail: peter.havelock@caa.co.uk