Looking for a career at AllClear Finance?
(Harrington Brooks (Accountants) Limited)

Are you looking for job satisfaction or long term career development? Competitive pay and the growth that comes from working within a growing and challenging environment? AllClear Finance provide advice and solutions for all types of debt related queries. What are you waiting for? Experience the difference of working with one of the largest debt management companies in the UK!

We are currently recruiting for the following positions:

Customer Service Officers
Reporting to : Customer Services Manager

This is a great opportunity to become part of the team at Harrington Brooks. As a Customer Services Officer you will be responsible for dealing with enquiries from existing clients and their creditors, ensuring the smooth running of the programme with us. Duties:

You will be answering queries from your customers regarding their management programme with us;

Liasing directly with your clients' creditors throughout the programme, answering any queries they have and also chasing up information from them on behalf of your clients;

Perform regular reviews with your clients ensuring the information we are holding is correct and up to date, including their current income and household expenditure levels;

To perform a Welcome Call with your new clients ensuring any further queries are answered once the programme has started;

To deal with our customers in a friendly and professional manner and in line with the Company's standards and procedures.

Skills and Experience:

Call centre experience or training in dealing with customers over the phone;

Ability to communicate effectively with individuals in a sympathetic manner;

Ability to prioritise work effectively in a changing environment;

Self motivated and enthusiastic, and an ability to work as part of a team with a flexible but organised approach to completing tasks;

An excellent timekeeper with a flexible approach to working hours incorporating some evening and weekend work.

To Apply:
Please send your CV to:
Recruitment Team
Harrington Brooks (Accountants) Ltd
Jackson House
Sibson Road
Sale
M33 7RR

Alternatively, for an informal discussion about available positions please call our Recruitment Team on 0870 062 1974 or email your CV to recruitment@harringtonbrooks.com

FULL WRITTEN JOB DESCRIPTIONS AVAILABLE ON REQUEST.

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