1. Go to: http://freeconferencing.liveoffice.com
2. Login, located in the top right corner of the website (image seen below):
   
   
3. Click on the Conference Controls Image (image seen below)
   

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You can control the conference call in real-time from the Web-Manager. By clicking on each option within the conference controls box, you will enable or disable management controls over the conference call.


Conference call Web Manager controls include:

• End Conference- will stop the call completely
• Mute All- will silence everyone but the moderator. The command will change to...
• Unmute All- will unmute your participant group for up to 25 callers
• Start Conference Recording- will initiate call recording, the command will change to...
• End Conference Recording- will disable the call recording and complete the creation of that file
• Enable Name Announce- has participants record their name before joining the call. The command will change to...
• Disable Name Announce- will disable name announce and let participants join in anonymously
• Enable Conference Call Continuation- continues the call after the moderator leaves the conference. The command will change to...
• Disable Conference Call Continuation- will disable call continuation, conference call will end when moderator exits the call
• Lock Conference- will keep new callers from joining the conference. The command will change to...
• Unlock Conference- will unlock conference for new participants to join
• Lower All Hands- will lower all raised hands within the web-controls
• Log Out- will log off the moderator from the web manager
• Unmute / Mute Individual Caller- the check box in the Muted column of the Web Manager will allow for individual conference call talk / listen management. Unchecked implies the caller can speak on the call; a checked box will show the caller as muted.
• Lower Hand- A conference call participant can signal to the host that they have a question at any time during the call by selecting (5) then (*). The conference host can then unmute the caller, allow them to ask their question and lower their hand.

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• Muted - You can mute / unmute individuals by checking or un-checking the box
• Raised Hand- Participants can select (5) then (*) from the telephone to RAISE THEIR HAND from a muted state, letting you know that they have a question. You can then unmute them to speak to the group and ask their question.
• Name- Click ADD NAME to label a participant's phone number by name
• Number- Each participant's dial in number
• Type- Titles each participant with their role within the conference
• Status- Allows the moderator to see whether the participant is connected or not
• Join Time- Displays the time the individual participant joined the meeting
• Leave Time- Displays the time the individual participant left the meeting
• Connected- Allows the moderator to disconnect a single participant

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You can mute the entire conference call by clicking on the MUTE ALL box.


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You can uncheck the muted check box to unmute an individual caller.
 

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Conference call participants can select (5) then (*) from the telephone to RAISE THEIR HAND. Then you will see a hand appear next to the participant’s name.


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To lower a raised hand during your conference call, simply double click on the individual raised hand icon. The hand icon will disappear.

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Yes. Click on the Edit Name field and you can assign a label to the dial in number of that participant.


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You can dial out to a participant using our web manager.

NOTE: To dial out, the participant called must be at a direct line & within the United States. Only 1 person is allowed to be dialed out for every 5 dial in callers connected to the conference call.


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To change the Time Zone, click on the drop down menu and select the time zone you prefer. (By default, the Time Zone is set to PST (Pacific Time))


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Our custom web-controls allow the conference call host to mute the conference and allow participants to “raise their hand” with a (5) (*) from the telephone keypad. A raised hand will display next to the caller and enable the host to uncheck the mute box allowing them to speak.

If the question has already been asked and answered, a participant can “lower their hand” by selecting (5) (*) from the telephone again and a host can mute their participant once the question has been asked by checking the mute box again.

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