Frequently Asked Questions:
1. What equipment is needed to take courses online?
You need a Microsoft Internet Explorer version 5.0 or above running on a Windows PC and with the Javascript on your browser enabled (not disabled). The resolution on your screen must be at least 800x600.
2. Do I have to pass an exam to obtain course credit?
At the end of the course, you will complete a 100-question review that determines mastery of the course. If you do not master a fixed percentage of these questions, you will need to answer another set of questions to successfully complete the course.
3. How will I receive my Completion Certificate and receive continuing education credit?
Your course provider will give you a Course Certificate and communicate successful course completion to your licensing entity. If you are taking any Winning-Point course for continuing education credit, you should verify continuing education requirements and deadlines with your state real estate commission or licensing entity. Enrollment in a Winning-Point Course does not guarantee automatic renewal of your license. You are responsible for completing your course before your continuing education deadline.
4. How soon after registration, can I begin my course?
You can begin your course immediately.
5. How do I know if the course is approved for continuing education in my state?
From the home page, click on the map of the U.S. You will then see a large map that includes all 50 states. By clicking on your state, a list of approved courses for your state will appear.
6. Do I have to complete the course all at once, or can I take the course in several sessions?
Courses need not be completed in any specific number of sessions. If you are working with a course, and wish to leave it before completion, just close Applet window. Later you can easily continue where you left off.
7. How long do I have to complete the course after enrollment?
You have six months to complete the course after enrollment.
8. Can I register for more than one course at a time?
You can register for as many courses as you wish, but you can take
one course at the time.
9. Is help available, if I have any questions about the course or online delivery?
If you have any questions about the content of the course, you should contact your course provider. Problems with the online delivery of the course, equipment questions, and other technical issues, can be addressed through our Customer Service Department. Click on the Technical Support button to access Customer Service.
10. Is there a secure site for credit card payment?
After completing the Registration Form, you will be prompted to go to a secure site. We use Secure Socket Layer (SSL) to encrypt all of your personal information including your credit card number and name and address. SSL prevents your information from being read as it travels to us through the Internet.
