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How can I register
a domain name?
All you have to do is go to our home
page and lodge a search in the domain search box.
You will be then told whether the domain is available
or not. If it's available, then you may continue with
the order, if not, please search again.
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How do I check to see if
the domain name I desire is available? |
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Our home page provides a simple
form to check domain name availability.
Click here to check
availablity.
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How long will it take to activate the domain name? |
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Wherever possible we will perform registrations as soon
as your order is submitted online. However, some domain
names do require manual processing and these will normally
be processed within 1 working day.
Please note that automated registration
only applies to the following domain names:
.com | .net | .org | .info | .biz | .co.nz | .net.nz
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Can I have more than one domain name? |
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As many as you like; there is no limit.
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What's included with my Domain Name? |
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Our prices include all administrative and registry fees
for the number of years you are registered with us.
Furthermore, every domain name registered with us comes
with:
- Free Domain
Parking
- 24/7 Customer Support
- Easy Management Tools
- FREE Renewal Reminder
- Fast Domain Approval
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Is there any ongoing Hidden Fees? |
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No, once you have registered your domain name with Aust
Domains it is yours, providing you pay the renewal every
period it is due.
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Why should I choose Aust Domains? |
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Aust Domains International Pty
Ltd. is a leading Australian, New Zealand & UK accredited
registrar.
Formed in 2002. Our goal is to develop
and maintain excellent business relationships through
great customer service, easy-to-use Web site tools,
fast and reliable domain name registration with competitive
pricing.
By choosing Aust Domains, you are
guaranteed many value-added features that make registering
domain names even easier and more enjoyable.
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How do I get my own personal email me@mydomain.com.au?
Now you can have your OWN personalized email address
yourname@yourdomain.com when you register your unique
domain name and sign up for one of our Email Hosting
Plans. Read
More
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I know I want a website but I don’t know anything
about creating one. What kind of tools do you have to
get me started?
We can offer you an easy-to-use Web based site development
and maintenance system that lets you quickly build a
Web site based off of one of our many professional templates.
Useful for beginners or advanced users alike, no coding
knowledge is required, and you can have a site set up
in under an hour. Read
More
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If I
am currently hosted at another hosting company and wish
to move my
web site to Aust Domains, how do I get started?
Please
contact
us via phone and our
technical support staff will be happy to help you with
any additional requests when moving your domain and
web hosting.
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Does Aust Domains offer anything to prevent me from
getting spammed?
Yes. Aust Domains provide spam and virus filtering
that helps keep your email spam and virus-free. All
incoming email messages are automatically scanned to
detect for viruses and to determine if the message meets
specially defined "spam criteria."
Our standard spam filtering system, which utilizes
SpamAssasin, is built around a set of spam rules that
have been carefully developed to provide you protection
from spam while reducing the number of valid email messages
that may be mistakenly categorized as spam.
All incoming emails are evaluated against these spam
rules and are assigned a "spam score." This
score determines whether the message will be classified
as spam. For standard filtering, the threshold is set
at 5, meaning any message with a score of 5 or higher
is classified as spam. Messages scoring between 5 and
10 will be delivered, but will include a spam notification
in the subject of the email so that you can immediately
identify and delete these messages. The following illustrates
a sample subject line of an email message that scores
between 5 and 10.
*****SPAM*****FREE PAY-PER-VIEW for life!
Messages that receive a spam ranking above 10 are automatically
deleted so that they do not end up in your in-box.
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Do I have access to my account 24 hours a day?
Yes you will have complete access control to all your
accounts 24 hours a day.
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Do you offer 24-hour technical support?
Any questions that you might have related to your Domain
name or Web hosting account will be answered at no charge.
We offer phone support between 9am and 5.30pm WST. Additionally
24-hour e-mail support is available to our customers.
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Do you offer phone support?
Yes, We are a few of many companies who offers phone
support.
View contact information.
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What other methods are there to contact support? |
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We offer 24/7 email support,
along with phone support to assist you with any problems
or issues you might have. We also have a very sophisticated
support system, we recommend you open a trouble
ticket to save time, if you ever run into any problems
after reviewing our extensive online tutorials
and FAQs.
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