Making
the Difference
We are
delighted to offer a next day delivery guarantee to our
customers. The service is provided by Royal Mail and
ensures that you receive your order by 1pm the
following day. This offer is only applicable to UK
customers including Northern Ireland and requires a
signature on delivery.
How does
it work?
When you
have added all required products to your shopping basket,
simply select "UK Next Day Delivery as your shipping
option. We will then process your order as quickly
as possible and send it using the Royal Mail Special
Delivery Service. This service will give you peace
of mind that you will receive your goods by 1pm the
next day.
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When is
the service available?
The service
is available at all times to ensure the fastest possible
delivery. Orders placed on a working day before 4pm
will be sent the same day. Orders placed later than
4pm will be sent the next working day. We regret
that the service is not available on public holidays and
at weekends due to the restrictions of Royal Mail.
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What
does it cost?
The costs
of the service is automatically calculated depending on
the products you have in your shopping basket.
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What if
the service fails?
If the
service does not fulfil our guarantee simply notify us,
either by telephone Lo-Call on 0845 600 8256 (UK national rates) or
e-mail and we will contact Royal Mail to track
your parcel. In the event of any problem we will refund
the full cost of the service. For further information
please see the Royal Mail website.
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Other
Questions?
If you have
any other queries or questions about this service please
e-mail us or telephone our call centre Lo-Call on
0845 600 8256 (UK national rates) 09.00 – 20.00hrs 7 days a
week.
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