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 Priority Delivery

Customers who take advantage of our priority delivery option will have their products sent at the next available despatch by first class post.  We despatch parcels at 12 Noon and 17.00hrs on weekdays, excluding Bank Holidays.  The cost of this service is less than the Special Delivery option set out below.  This service ensures that your products are sent as soon as possible, but does not guarantee next day delivery. Basket

 Next Day Delivery

Making the Difference

We are delighted to offer a next day delivery guarantee to our customers.  The service is provided by Royal Mail and ensures that you receive your order by 1pm the following day.  This offer is only applicable to UK customers including Northern Ireland and requires a signature on delivery.

How does it work?

When you have added all required products to your shopping basket, simply select "UK Next Day Delivery as your shipping option.  We will then process your order as quickly as possible and send it using the Royal Mail Special Delivery Service.  This service will give you peace of mind that you will receive your goods by 1pm the next day. Basket

When is the service available?

The service is available at all times to ensure the fastest possible delivery.  Orders placed on a working day before 4pm will be sent the same day.  Orders placed later than 4pm will be sent the next working day.  We regret that the service is not available on public holidays and at weekends due to the restrictions of Royal Mail. Basket

What does it cost?

The costs of the service is automatically calculated depending on the products you have in your shopping basket. Basket

What if the service fails?

If the service does not fulfil our guarantee simply notify us, either by telephone Lo-Call on 0845 600 8256 (UK national rates) or e-mail and we will contact Royal Mail to track your parcel. In the event of any problem we will refund the full cost of the service. For further information please see the Royal Mail website. Basket

Other Questions?

If you have any other queries or questions about this service please e-mail us or telephone our call centre Lo-Call on 0845 600 8256 (UK national rates) 09.00 – 20.00hrs 7 days a week. Basket

 

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