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About Us


Roads Service was established on 1 April 1996 as an Executive Agency within the Department of the Environment for Northern Ireland. Following Devolution on 2 December 1999, the Agency moved to the new Department for Regional Development. Our Framework Document sets out our relationship with the Department and explains our accountability to Ministers. We operate within the context of the Department's overall Vision, Strategic Aims and Objectives.

Please click on one of the following titles to view the definition.

Striving for excellence and respect in all our activities.

To facilitate the safe movement of people, goods and services for the social and economic benefit of all people in Northern Ireland.

Within the resources available, our key objectives are to:

  • deliver our part of the Regional Transportation Strategy for Northern Ireland 2002-2012;
  • maintain the road infrastructure to keep it safe, effective and reliable and to preserve the value of the asset;
  • manage and improve the road network to promote safety and efficient operation;
  • improve journey times on the motorway and trunk road network;
  • deliver quality services for our customers and stakeholders in a fair and equitable way;
  • operate to resource limits and improve value for money; and
  • support and motivate all our people to achieve the Agency's objectives; and
  • plan and facilitate the smooth transfer of all current Roads Service responsibilities to the new structures by May 2009, taking account of the outcome of the Review of Public Administration.

The core values which we see as central to the culture of the Agency are:

Openness:

communicative, responsive, consultative, honest;

Professional Approach:

common purpose, expertise, high standards, integrity, respect;

Supportive:

caring, staff development, recognising and rewarding performance;

Sense of Public Duty:

impartiality, integrity, fairness, service, accountability;

Flexible:

innovative, questioning, receptive to change, resourceful, team approach; and

Decisive Management:

focused decision making, role clarity, empowerment, leadership.

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