Apple - Support

Need the manual? iPod, iPod nano, iPod shuffle

Troubleshooting? Windows iPod iTunes FAQ

New iPod or Mac? Start with new user guides

Get Help - Select Your Product

Product List

iPod Issues?
These five steps (known as the five Rs) will conquer most iPod issues.

Find your iPod serial number or get started with iPod 101.

Newbie? Learn how to use your Mac in Mac 101 and Switch 101.

AppleCare - Get Help from Our Experts

Extend your product service and support coverage or get professional consultation with AppleCare.

iPod shuffle Reset Utility 1.0.1 for Windows	12/22/2006	Download (1.5MB)
MacBook SMC Firmware Update 1.1	10/26/2006	Download (<1MB)
iTunes 7.0.2	10/31/2006	Download (25MB)
Mac OS X 10.4.8 Update (Intel)	09/29/2006	Download (206MB)
Mac OS X 10.4.8 Update (PPC)	09/29/2006	Download (31MB)