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Support : MailWasher® Pro Support
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Our payment provider for both MailWasher® Pro and Benign® purchases is WorldPay . If you have any queries relating to the payment system, please look at the WorldPay Support Pages.
MailWasher® Pro Top 5 Questions
I have paid but not received my registration code.
How do I use the Learning column?
I can't bounce messages
My Hotmail account will not connect
The Process Mail button in MailWasher stays greyed out and
inactive. What can I do?
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For more information :

   please read through the relevant FAQ's,
   visit our user supported forums
   or see the MailWasher® Pro Help File by selecting :
Help >> Program Help
from the MailWasher® Pro menu bar.

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If you still require technical assistance, please email our technical support team.
In your email, be sure to include the following information:

  MailWasherPro_debug.txt
Found by clicking the bottom link in Help >> About (Windows version only)
Click here for instructions on How To Create a Debug Text

  Product Version Number
Found in Help >> About

  Operating System
Windows XP, Me, 2000 etc...

  Email Client Software
Outlook, Eudora, Pegasus etc...

  Internet Connection Type
Dial-up, DSL, LAN etc...

  Internet Service Provider

  Other running software
Nortons, AV, ZoneAlarm etc...

Please send MailWasher® Pro support emails to:




 
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