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ABOUT US Thank you for visiting www.sweet-reflections.com. At Sweet Reflections, we are determined to provide the highest quality products and the best customer service experience possible. With Sweet Reflections your order is our number one priority, and we treat it that way.We are located in Carlsbad, California, serving customers throughout the entire U.S.A. Sweet Reflections,
Inc. Placing an Order To place a wedding favors order on our website, please use our secure on-line shopping cart and enter your credit card information. If you would like to place an order by phone, please call us toll free at 1-866-5-FAVORS. If you have questions regarding any of our products and services, you can email us 24 hours a day, 7 days a week, at info@favorsforever.com. Shipping charges are calculated automatically in the shopping cart and vary by weight. Sales tax will only be assessed for orders that are shipped within the state of California (7.25%). This is due to the fact that our corporate office is in Carlsbad, California. All other states and countries are tax-exempt. Order Processing
and Shipping: PAYMENT POLICY We accept Visa, Mastercard and American Express. Or you may send a money order for the total amount of the order, including shipping, to the address above. Please allow an extra 2 weeks for us to process orders placed by money order. RETURN POLICY FOR NON-PERSONALIZED ITEMS All requests for refunds must be communicated to us within 7 days of receiving the order. There is a 20% handling and re-stocking charge on all returns. Shipping charges are non-refundable. Your order must be returned in its originally boxed condition. Please contact us before doing so, so that we may give you return shipping instructions. If customers pay with a credit card, we will "credit" their card for the refund amount in a timely manner, or issue them a refund check if they paid by money order. Cancellations must be made within 24 hours of placing an order. Defective products can be returned for replacement of the same exact product, without a restocking fee being assessed. All returned merchandise must be shipped prepaid freight. No refunds are given past 30-days of purchase date. RETURN POLICY FOR PERSONALIZED ITEMS Personalized items, all chocolate and candy items, or orders made to order are non-refundable. We are not responsible if you provide the wrong date or misspell text, so please verify your dates and spelling of the text content very carefully. Shipping charges are non-refundable. If we made a printing error, the product will need to be returned to us. All requests for refunds must be communicated to us within 7 days of receiving the order. We will either reprint the customers order to their specifications, or refund their purchase price. If they pay with a credit card, we will "credit" their card for the amount of their purchase in a timely manner, or issue them a refund check if they paid by money order. Cancellations must be made within 24 hours of placing your order. In an effort to provide the best quality product, we reserve the right to modify our wrapper designs at any time without notification. All returned merchandise must be shipped prepaid freight. No refunds are given past 30-days of purchase date. PRIVACY POLICY Sweet Reflections has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website. This site may contain links to other sites. Sweet Reflections is not responsible for the privacy practices or the content of such Web sites. Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. We do not sell information collected from our visitors/customers. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services. No customer information is shared with any other firm or entity in any form. Security This site has security measures in place to protect the loss, misuse and alteration of the information under our control. SSL is used to transfer sensitive information. Choice/Opt-Out
This site gives users the following options for removing their information
from our database to not receive future communications or to no longer
receive our service. You can send email to info@americasbridalshop.com
You can send mail to the following postal address: Thank you for visiting America's Bridal Shop! |
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