a) By filling in and submitting the Rates To Go Membership Application form. You will receive your membership details and will be able to log in and make bookings as a member immediately.
or
b) By making at least ONE confirmed reservation through Rates To Go. Once the reservation is confirmed, we will send your membership details to you and you will be able to log in and make bookings as a member immediately.
| How do I earn Member Dollars? | Amount of Member Dollars earned |
| Each confirmed booking you make through Rates To Go | Equal to 2% of total cash value* of the booking |
| Each confirmed booking made by you through HotelClub – our partner site, offering year-round reservation facilities | Equal to 4% of total cash value* of the booking |
| First booking made by a person referred by you to Rates To Go through our "Refer a Friend" program | 3 Member Dollars |
| For every subsequent Rates To Go booking made by a person referred by you, for a period of ONE year | 1 Member Dollars |
| For every subsequent HotelClub booking made by a person referred by you, for a period of ONE year | 2 Member Dollars |
* Example 1 - The total cash value of a booking you make is US$400. You will earn US$8 Member Dollars (ie. 2% of $400) for that particular booking.
* Example 2 - The total value of the booking you make is US$400. You paid $350 of this booking in cash and $50 as Member Dollars. You will earn US$7 Member Dollars (ie. 2% of $350) for that particular booking.
*Important Note - if making a last minute deposit booking (where you pay the deposit to us and the balance at the hotel), Member Dollars can only be used for the deposit payable to us.
You can start using your Member Dollars to pay for all or part of your future hotel bookings with Rates To Go as soon as you have accumulated a minimum of 1 (ONE) Member Dollar in your Current Account Balance.
Your Current Account Balance provides the actual amount of Member Dollars you have earned and which are available to be used as discounts in your future hotel bookings or redeemed for free hotel stays (if applicable).
Your Pending Account Balance provides an estimated amount of Member Dollars you have earned. Each time a booking is confirmed, the amount of Member Dollars you have earned for that booking appears in your Pending Account Balance. The Member Dollar amount for each booking is finalised 30 days after the check-out date of that booking, after which the amount is transferred into the Current Account Balance and can be redeemed.
When making a booking, if your Current Account Balance exceeds 1 (ONE) Member Dollar, you will be asked if you want to use all your Member Dollars to pay for part or all of the booking. If you choose to use your Member Dollars, the system will convert your Member Dollars into the currency used in your booking, using the daily US dollar exchange rate (as designated by Rates To Go) and subtract that amount from the total value* of your booking. If you choose not to use your Member Dollars, they will be rolled over until next time you make a booking.
The current value of 1 (ONE) Member Dollar = 1 (ONE) US dollar (US$1.00)
Member Dollars will expire if the Member Account is inactive for 24 months. A Member Account is considered inactive if no booking was made through the Member Account for the duration of 24 months.
