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“The stability and reliability of our trading platform is paramount to our success. We rely on AppLabs to verify that new software we develop meets MarketAxess' strict acceptance criteria for quality. AppLabs has been our trusted partner as we have grown. They combine an excellent offshore delivery model with an active onsite management component to make sure our testing needs are met expeditiously, and to provide us with a single point of accountability for all software projects. AppLabs continually strives to improve the quality of their testing. Their CMM Level 5 rating recently awarded by the Software Engineering Institute underscores the quality and strength of AppLabs management and staff.”

- Chief Technology Officer, MarketAxess
   

AppLabs provides comprehensive compatibility testing services for a range of platforms, databases, servers, browsers and hardware devices. Any peripheral hardware device or server configuration that we do not currently possess can be rapidly obtained through our associated hardware and software vendor partners. AppLabs also uses several environmental simulators (such as Ghosting, VMware, etc.) to reduce the testing time and cost.

A listing of some of the operating systems, servers and databases currently in use in our lab is given below -

1. We possess various Windows versions including: Win 95, Win 98, Win NT, Win ME, Win XP, Win 2000.

2. Our standard servers include: Linux, HP-UX, AIX, Solaris 2.6, 5.6, 7.2, 8.0, 9.0, Windows NT and Windows 2000.

3. We own multiple MAC versions including MAC 8.6, MAC 9, and MAC 10, MAC 10.2.

4. We can configure each server or operating system with a variety of software products to test the application's interaction with other third-party or off-the-shelf software products.

5. Handheld devices that we possess include: Ericsson R380, Nokia 7110, Motorola 1000 cell phones, Microsoft Mobile Explorer v2.01, UP.SDK 3.2, UP.SDK 4.0, UP.SDK 4.1, RIM-950, RIM 957, Windows CE, Palm III (OS 3.0, 3.5, 4.0), Palm V (OS 3.3, 3.5, 4.0), Palm VII (OS 3.5, 4.0) and CDMA mobiles (Audiovox CDM-8400, Audiovox CDM-8600, Audiovox CDM-9900, LGE VX4400, LGE VX4600, LGE VX6000, Motorola T720 and Samsung SCH-A610).

6. Databases utilized are DB2, SQL Server, MYSQL, Oracle, and Sybase.

7. A list of browsers currently in use in our QA lab include: IE4, IE 4.5, IE5, IE5.5, IE6, NS 4, NS 4.5X, NS4.7X, NS6, NS6.1, NS6.22, NS7, AOL5, AOL6 and Mozilla .

8. We use VMware and Ghosting tools to offer quick and cost-effective virtual infrastructure solutions to our customers. Testing activities are buttressed with detailed reports, which reflect our testing results and observations of the application's behavior under various conditions, configurations and platform combinations.

To get better perspective on our experience with this service, read the case study below –

Enabling Multiple Platform Support for a Leading Digital Rights Management Solution Provider

AppLabs has performed compatibility testing for a digital rights management solution where our customer’s product was tested across 50+ different configurations. Each configuration included a combination of operating system, browser version and different content file types such as Microsoft Word, PDF, etc. The testing ranged from testing on all versions of Windows and Mac operating systems. The focus of browser compatibility testing was on different versions of Internet Explorer and Netscape Navigator for Windows and different versions of Internet Explorer and Safari for Mac. The testing was not limited to the base versions of the OS or browser but was also performed on all the service packs that were available. AppLabs also developed a monitoring program where we monitored updates for supported applications that were to be tested.

For details of this case study, click here.



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