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My site is down! Help!
Before submitting a trouble ticket, if you can't reach your website, please:1) Check the Annoucement page at our Support Area.2) Check our Network Status page to see if the s...
Last Modified: 2004-05-19 Number of views: 2924
Where can I find the network status page?
You can find the Network & Server status page at: http://www.esupport24.com/netstatus/...
Last Modified: 2004-04-07 Number of views: 1669

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How do I transfer my site to you? (quick steps)
First you would get a new account with us - and then transfer all of your website files. Once that is done, you would need to update your domain name's DNS/nameservers (with ...
Last Modified: 2004-05-19 Number of views: 3286
My site loads slowly, what's wrong?
Problem: My site seems to download slowly sometimes OR sometimes when using FTP or Frontpage, it just stops.  Why is that? Answer: There are a variety of factors that ...
Last Modified: 2004-04-07 Number of views: 3028
How do I access my Control Panel?
Your control panel is accessible via either: http://www.yourdomain.com/cpanel/ http://www.yourdomain.com/controlpanel/ http://www.yourdomain.com:2082 http://YOURIP/controlpane...
Last Modified: 2004-04-08 Number of views: 3019
How do I transfer my domain name over?
First, do a whois search for your domain name and see who the registrar is. You will need to contact that registrar and have them transfer your domain name to our DNS/nameserv...
Last Modified: 2004-04-08 Number of views: 3008
What are my POP and SMTP settings?
mail.yourdomain.com Note: Please replace "yourdomain.com" with that of your actual domain name (example:  mail.mydomain.com) .IMPORTANT: EMAIL WILL NOT WORK UNTIL YOU H...
Last Modified: 2004-05-19 Number of views: 2947
My site is down! Help!
Before submitting a trouble ticket, if you can't reach your website, please:1) Check the Annoucement page at our Support Area.2) Check our Network Status page to see if the s...
Last Modified: 2004-05-19 Number of views: 2924
How do create an addon (adding another domain to your account)
 Procedure For Addon Domains:1.  Register your new domain name. 2.  Log into your Cpanel and click on the "ADD ON" icon. 3.  Enter your domain name in ...
Last Modified: 2004-05-19 Number of views: 2681
How can I visit my site before propagation?
There are two methods that have varying chances of success. Method One: 1) You can use your domain's server IP address, plus your username like this: http://x.x.x.x/~your_use...
Last Modified: 2004-04-08 Number of views: 2573
Do I have to give all my email accounts access to cpanel? How can users access webmail without going through cpanel?
Your users do not have to go through Cpanel.If you domain name has propagated, use http://domain.com/webmail/. Prior to that you can use http://your-ip-address/webmail/. At th...
Last Modified: 2004-04-21 Number of views: 2520
How do I modify an MX Record?
MX Records (or mail exchange records) are special server settings that help to control the routing of your email. By default, your emaill is currently routed through our serve...
Last Modified: 2004-05-19 Number of views: 2465